What's is Home Depot's return/exchange policy?
Home Depot
- Home Depot Return / Refund / Exchange Policies
- Synopsis. Returns and refunds must be made at the Customer Service desk, usually a special register is set up near the store entrance.
- Policy Statement. ...
- Quick Facts. ...
What is the return policy for Home Depot?
Once delivery is accepted or a product is removed from the store by a customer, the product may be returned if the defects and/or damage are identified and reported to The Home Depot by calling (800) 455-3869 within 48 hours of delivery/the time of pick-up at the Service Desk. Home Depot is continuing to look into this.
Can I return an item outside the return policy?
You must repair or replace an item if a customer returns it within 6 months - unless you can prove it was not faulty when they bought it. You can ask a customer to prove an item was faulty when they bought it if they ask for a repair or replacement after 6 months.
Can I Return Home Depot items to any store?
You can return items purchased in-store or online at any Canadian Home Depot store, or you can arrange to have your online order picked up by contacting Customer Support. Items purchased at one of our Canadian stores can only be returned in-store. For fast, easy returns, keep your receipt.
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Does Home Depot have a strict return policy?
Home Depot's return policy after 90 days requires customers to return most items within 180 days after the purchase date and up to 365 days depending on the payment method used. Unless stated otherwise, most cash, debit, and credit card purchases can be returned to Home Depot after 90 days.
How long do you have to return something to Home Depot?
Most new, unopened merchandise sold by The Home Depot can be returned within 90 days of purchase, unless noted in our Return Policy Exceptions Return Policy Exceptions.
What is Home Depot's return policy right now?
Simply take your purchase back to any Home Depot and get your money back instantly or exchange for something else. Be sure to bring a copy of your receipt or shipping confirmation email, the credit card you used for the item and valid I.D.
Why did Home Depot decline my return?
If your return request got declined, the reason for that may be that you exceeded the 30-day return deadline—so be wary of this next time you plan on returning an item to Home Depot.
Can you return something after 90 days?
Returning An Item To Target After 90 Days Without A Receipt Even if you don't have a receipt for your purchase, you might still be able to return it, but there's no guarantee you will receive a full refund.
Does Home Depot inspect returns?
We require a valid ID for non-receipted returns and returns generated from purchases made with store credits. The Home Depot uses a refund verification system. All returns are subject to system approval. That “system” would be TRE.
Can I return opened paint to Home Depot?
Home Depot doesn't offer refunds for paint, whether it's mixed, tinted, or opened. Note that this option only works if the paint wasn't mixed properly or has other quality issues. You cannot return a can of mixed paint because you changed your mind about the shade.
Can you return opened items to Lowes?
Return Policy If you're not completely satisfied with your Lowe's purchase, simply return the merchandise to any Lowe's store in the US. Most new, unused merchandise can be refunded or exchanged with proof of purchase within 90 days of the original purchase date, unless noted in our Return Policy Exceptions.
What is return abuse?
Refund abuse (aka. returns abuse) occurs when a customer uses the returns policy of a merchant so much that it becomes unprofitable. Customers may also abuse refunds by faking returns/receipts, or reselling merchandise.
Can I return a used item to Home Depot?
If you still have the original packaging, receipt, and still within 90 days, you can return most opened or used items. With used items, it often comes down to the amount of “wear & tear” the product shows and is typically handled on a case-by-case basis.
How far back can Home Depot look up a receipt?
As soon as you purchase an item from Home Depot Shop, you can ask for tracing the receipt for the next 30 days or 365 days(depending upon the method of payment).
Does Home Depot have a return policy?
Yes Home Depot offers a liberal returns policy whereby you can return your items within 90 days of purchasing.
Do they allow returns on used items?
Yes in most cases they will accept used items, providing you have a receipt and adhere to the time range for refunds.
Does Home Depot allow you to return an item without a receipt?
As the company keeps records on purchases you will be able to return an item without a receipt, providing it falls within the window of their retur...
How long does it take to return a Home Depot item?
Most new, unopened items can be returned to Home Depot within 90 days of purchase, though there are some exceptions. The Home Depot return policy is somewhat simplistic. In a nutshell, you can return most items within 90 days. I’ve done it, and they don’t ask too many questions. Image Source: Homedepot.com.
How long does it take to get a Home Depot credit back?
Most items purchased at The Home Depot can be returned for full credit within a generous 90 days. Keep in mind there are some exceptions. The following items may only be returned within 30 days:
How much is a restocking fee for special order?
However, special order returns may be subject to a 15% restocking fee. Make sure to return these items to the same store where you purchased them. If you exceeded $1,000 in cash purchases, note that you may only be able to receive a refund in a check by mail.
Can you get a refund for Miracle Grow?
There’s also a guarantee that Bonnie plants with Miracle-grow will yield a harvest. If a year goes by and you see no results, here’s how you can get a refund: Bring your Bonnie plant and original receipt to The Home Depot. Receipt must show a purchase of Miracle Grow and Bonnie plant within three days of one another.
Does Home Depot have a guarantee on Bonnie plants?
You might be surprised to learn that you can return plants at all. But despite how green your thumb is, The Home Depot offers a 1-year guarantee on perennials, trees and shrubs. There’s also a guarantee that Bonnie plants with Miracle-grow will yield a harvest.
Can I use a Home Depot gift card to pay with cash?
If you paid with cash, you can most likely receive store credit with a Home Depot gift card. Make sure you have your I.D. The store associate will track your return this way. This is to protect the store from anyone who may abuse the policy or return stolen items.
Is there a 90 day return policy on appliances?
Another exception to the 90-days return policy is major appliances. They are non-returnable except in the event of defects or damages. Make sure to thoroughly inspect the appliance before accepting delivery. If there are any defects or damages, refuse delivery.
How to return Home Depot merchandise?
Step-1: To make a return, firstly check what your merchandise is and what its return policy is, to make it easy for you, we have covered every item under the product category. Step-2: After checking the eligibility of merchandise, simply take the item to any nearby Home Depot store and do not forget to carry the following:
How long does it take to return a Home Depot item?
The Home Depot allows you to returns most of the new, unopened merchandise purchased through online or store mode within 90 days. However, you get 365 days to return a product purchased through The Home Depot consumer credit card, revolving charge, or the commercial account.
How to report a flammable gas to Home Depot?
Immediately report it to the Home Depot within 48 hours by calling (800) 455-3869. leaf blowers, lawnmowers, and all other items that use flammable gases or liquids. These products cannot be returned by the mail, and they need to be returned in-store. Trees, Perennials, , and shrubs have a 365-days guarantee.
How many square feet is Home Depot?
Do you know that the largest Home Depot store, which is located in Union, New Jersey, is 225,000 square feet, followed by the second largest location in Anaheim Hills, California, which takes up 204,000 square feet?
How to contact Home Depot about dead flowers?
If you received damaged or dead plants, you can contact Customer Support at 1-800-430-3376 within 3 days. You’ll get a free replacement. Though, this policy isn’t for floral arrangements or cut flowers. If these items are delivered to you by The Home Depot, you need to return them to your original seller only.
How long does it take to report a damaged appliance to Home Depot?
Once you accept your delivery and found the item damaged. Immediately report it to the Home Depot within 48 hours by calling (800) 455-3869.
What is the phone number for Home Depot?
If you can’t return larger items to your local Home Depot store, you need to call their customer support at 1-800-430-3376 seven days a week: 6 a.m. – 2 a.m. ET (closed Christmas Day). Pick up will be arranged by their Online Customer Care Specialist.
How to contact Home Depot about a defective appliance?
If you don’t, then later on notice an issue, call Home Depot at (800) 455-3869 within 2 days. I’ll keep this list updated in case new items become non-returnable.
Can you return an item that is opened?
Can Items Be Opened or Used? Officially, “No”. Unofficially, “ Yes”. If you still have the original packaging, receipt, and still within 90 days, you can return most opened or used items. With used items, it often comes down to the amount of “wear & tear” the product shows and is typically handled on a case-by-case basis.
Does Home Depot have a return policy?
Due to nature of DIY projects, the Home Depot return policy is one of the most used return policies in existence . Because of that, it’s nice to know exactly how it works, what the exclusions are, and even some insider tips for success. Here’s everything you need to know to make returning stuff to the Home Depot a breeze.
Can you return a Wooster paintbrush?
For example, if you bought a Wooster paintbrush and use it heavily for an entire weekend then decide to return it, you’re probably out of luck. But if you only used the paintbrush for a couple minutes, were n’t happy with, and cleaned it thoroughly, you stand a really good chance of them taking it back.
Does Home Depot guarantee plants?
According to Home Depot, they will unconditionally guarantee all tropical, house, and landscape plants (only perennials, trees, and shrubs) for one year. If your plant dies just bring whatever is left of it, the original pot it came in, and your receipt, and they’ll replace it or issue a refund.
Does Home Depot take stuff back?
In most cases, yes, the Home Depot will take stuff back without the original box or packaging. Your mileage may vary from store to store depending on the employee you encounter, but I have personally returned stuff without the box.
How long does Home Depot take to return merchandise?
Purchases made prior to March 15 still qualify for the 180-day return period. Most new, unopened merchandise sold by The Home Depot can be returned within 180 days of purchase, unless noted in our Return Policy Exceptions.
How long do you have to return an appliance?
They'll return it on the spot that way. Any manager with half a brain knows you have 90 days on a new appliance. So they'll return it and get an associate to order and schedule a new delivery.
How long can you return a generator?
After 90 days you can try but it may be up to the discretion of the manager on duty. Some items are not returnable if they have been opened (even if unused) such as sump pumps or generators bought during an emergency situation, such as during a power outage or flooding situation.
How long does it take to return a lawn mower?
Power equipment such as a lawnmower is subject to a 30 day return policy. After 30 days, such would be sent out for repair. Utility trailers are not retu. Continue Reading. In most cases, but not all. If there is something wrong with the item, yes, as long as it is within 90 days.
How long can you return a one time item?
In most cases, but not all. If there is something wrong with the item, yes, as long as it is within 90 days. After 90 days you can try but it may be up to the discretion of the manager on duty.
Can you return an item that is in bad condition?
Here’s the thing about return policies in general. A company likes to make money. In general, returns equal a company losing money, unless they can turn around and sell it again. Therefore, if you bring an item back to the store and it’s in bad condition, it shouldn’t be returned.
Can you get a refund for custom mixed paint?
Now, if you used any paint, or had the paint custom mixed, the product is no longer in it’s original condition and is not eligible for a refund. The company can no longer sell it for the original price and if they are nice enough to give you a refund, then they are doing you a favor and are making an exception for you.
Return It Fast & Easy – Just Like You Bought It
Simply take your purchase back to any The Home Depot store and get your money back instantly or exchange for something else. Be sure to bring a copy of your receipt or shipping confirmation email, the credit card you used for the item and valid I.D.
Return Policy
Most new, unopened merchandise sold by The Home Depot Pro can be returned within 90 days of purchase, unless noted in our Return Policy Exceptions.
