icing return policy

by Ronaldo Turcotte Published 2 years ago Updated 1 year ago

Our merchandise can be returned or exchanged in our stores within 60 days (90 days with a gift receipt) in its original condition, including all tags and other item packaging, for a full refund.

Full Answer

What is the return policy for icing gift cards?

Icing gift cards are not returnable or redeemable for cash (except as required by law). Our merchandise can be returned or exchanged in our stores within 60 days (90 days with a gift receipt) in its original condition, including all tags and other item packaging, for a full refund.

Where can I redeem my icing gift card?

Icing Gift Cards denominated in US Dollars and purchased in Icing stores, from other retail locations, or from may be redeemed on as well as in our US stores. We also offer electronic gift cards online. Please see our Terms of Use for further details.

How do I contact icing customer support?

If you have a question about shopping and orders placed on our website, you may reach 24 hour customer support by email at or phone (1-800-898-7518). For all other questions, please e-mail or call 1-855-55ICING / 1-855-554-2464

Do I have to pay tax on my icing?

Icing is required to charge sales and use tax according to Federal and State guidelines. Tax is calculated based on the shipping address and the appropriate rules for that tax jurisdiction. Note that the taxes presented at time of order submission are only an estimate.

How to contact icing customer support?

Can you return unsealed earrings?

Does Claire's have prepaid shipping labels?


Can I return something from icing too Claire's?

Return Policy We will gladly accept returns and exchanges in our stores within 60 days of purchase with original receipt, tags and packaging. If you purchased items online at, you may return them to us by following the instructions on the back of your invoice, also detailed below.

Is icing like Claire's?

Claire's is a global brand powerhouse for self-expression, creating exclusive, curated and fun fashionable jewelry and accessories, and offering world-leading piercing services. The company operates under two brand names: Claire's and ICING.

How long does Icing take to ship?

Overnight shipping arrives 1 business day after the order has shipped. Orders must be placed Monday - Friday by 12pm CST. Please note overnight orders placed on Friday after 12pm CST, will not process and ship out until the following business day (Monday), as we do not process orders Saturday & Sunday.

How do I cancel my icing order?

You may contact our Customer Support Team immediately to try to cancel your order and place a new one by calling 1-800-804-7194.

What is an ICING penalty?

In ice hockey, icing is an infraction when a player shoots the puck over the center red line and the opposing team's red goal line, in that order, and the puck remains untouched without scoring a goal.

Are ICING piercings safe?

To ensure a safe and hygenic experience ICING only uses pre-sterilized, pre-packaged earrings. We never use needles. A Piercing Pro will first clean the surface of your ears with a disinfectant solution swab. They will then pierce your ear with a Professional Piercing System.

Can you ship edible images?

Edible Picture Orders If you are ordering an edible picture to place on top of your cake or cookies, etc., you have two options for shipping (applies to U.S. orders only): $6.75 - Standard Order processed within 2-3 days, and sent 1-5 business days, depending on your location.

How do I ship a decorated cake?

How to Ship A CakePackage the cake tightly in a fitted styrofoam mailer. ... Insert frozen cool packs around the cake to keep it fresh. ... Place the styrofoam mailer inside a sturdy cardboard box. ... Seal the box with high-quality shipping tape. ... Mark the outside of your box. ... Ship your cake.

How long does royal icing cookies last?

Decorated Cookie Storage Once the cookies have completely dried, they can be stored either in an airtight container with waxed paper in between each layer, or in an airtight bag in a single layer. You can store them at room temperature for up to one week.

Why is it called icing?

Not only was this frustrating for the players on the losing teams, but frustrating for the fans as well. Thus, icing (stoppage of play and faceoff in the infracting zone) was created to eliminate teams from firing the puck down the ice.

What is cake icing?

What Is Icing? Icing is a pastry topping made with confectioners' sugar (or powdered sugar) mixed with a liquid, such as milk or cream, lemon juice, or liqueur. Food coloring is added to make colorful, decorative icing, which can be used to decorate frosted cakes.

Is ICING a safe website?

ICING has a consumer rating of 1.27 stars from 15 reviews indicating that most customers are generally dissatisfied with their purchases. Consumers complaining about ICING most frequently mention customer service problems. ICING ranks 327th among Fashion Jewelry sites.

Who owns ICING jewelry?

Claire'sClaire's a global specialty retailer offering fashion jewelry and accessories for young women, teens, tweens and girls. The company operates through its two store concepts: Claire's and Icing.

How to contact icing customer support?

If you receive an incorrect item, or damaged or defective merchandise, please contact Customer Support immediately by calling 1-800-804-7194, or emailing Returns In Store: You may choose to return or exchange your merchandise at a Claire's store near you.

Can you return unsealed earrings?

In interest of hygiene and for your protection we do not accept returns of, or refunds on, unsealed cosmetics, pierced earrings or jewelry sets containing earrings or real body jewelry unless the items are of unsatisfactory quality or unfit for purpose.

Does Claire's have prepaid shipping labels?

Claire’s does not offer prepaid labels for return shipping. If we ship an incorrect, defective, or damaged item we will issue a refund for the return shipping charge via the original payment method.

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