Return-Policy.org

kinguin return policy

by Andres Gutmann III Published 2 years ago Updated 1 year ago
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3.9 PRE-ORDERS You may cancel your pre-order anytime up to 3 days prior to the date of the game release (UNLESS ANY ACTIVATION KEY ASSOCIATED WITH THE PRODUCT IS RELEASED IN ADVANCE). Refund requests filled within the last 3 days may not be accepted. The price stated in the pre-order is a guaranteed price.

Full Answer

What is Kinguin’s refund policy on keys?

The buyer can request the seller to debit refunds to their account if the key turns faulty. However, with buyer protection, Kinguin will refund instantly up to €30 if the buyer receives a defective key. Their customer support is reliable. But keep it in your mind that they will not refund you no matter what if you do not have buyer protection.

Can I get my money back from Kinguin?

They do not offer any kind of refund. Your only way would be to "scam" your money back by filing a PayPal dispute that the key/product doesn't work / is already in use. Your account / PayPal will get 99% get banned on kinguin and you might (very unlikely) get an problem with PayPal (but I honestly doubt it)

Is Kinguin safe to use?

However, Kinguin offers buyer protection that gives peace of mind should the buyer get a non-working key refunded instantly up to €30. The buyer protection program serves as a fallback, raising the credibility to shop on Kinguin. Should you plan to shop at their online store, do it with caution.

Can you buy game keys on Kinguin?

Kinguin does not directly sell software or game keys. Instead, they provide a platform for third-party sellers to sell keys. In addition, Kinguin features seller ratings that measure trustworthiness based on buyer’s feedback and experience. This way, the buyer can rest assured knowing they are purchasing a key from a trusted seller.

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Can you get refund on Kinguin?

No. Once your purchase has been completed and the key delivered, you will not be able to get a refund. Although by activating Kinguin Buyer Protection, you receive ticket priority, a 100% money-back guarantee on random games, and protection from fake keys.

Does Kinguin have buyer protection?

Kinguin Buyer Protection (KBP) is an optional service that guarantees customers VIP service from Kinguin Customer Service. This means that customers purchasing KBP always get first priority with Kinguin's 24/7 Customer Service.

Is Kinguin legitimate?

Kinguin is legit by the conventional meaning of the word, but it also comes with risks. The risks stem not from the website itself but from scammers who try to take advantage of the platform. Kinguin goes out of its way to authenticate the codes before allowing them onto the website.

How old do you have to be to use Kinguin?

PROCESSING OF CHILDREN'S PERSONAL DATA In the case of persons who are under the age of 16, the consent of the legal guardian for the processing of the User`s personal data is required. Kinguin will not knowingly collect and process Personal Data of children under 16.

Is Kinguin Safe 2021?

If, to you, legit means that buying a Windows key or game key is legal, then the answer is that Kinguin is mostly not legit. If, to you, legit, means that you can get a Windows key or game key from Kinguin and it will actually work, then the answer is that Kinguin is somewhat legit.

Does Kinguin steal your credit card?

Third-party sites such as Kinguin resold keys bought using stolen credit cards. Last month Ubisoft deactivated a number of keys for its games, including Far Cry 4, Assassin's Creed: Unity, The Crew and Watch Dogs, after EA found they'd been bought from Origin using stolen credit cards.

Are Kinguin keys stolen?

There are stolen keys sitting on G2A and Kinguin right now, but not nearly as many as naysayers would have you believe. The fact of the matter is that these companies are not the shady thieves guilds other people and companies have lead you to believe.

Is Kinguin the same as G2A?

The only difference i can see is the reputation of g2a. Kinguin sells cd keys cheap af, they offer buyerb protection, hell the sites even look similar.

Where does Kinguin get their keys?

Game keys that are sold at Kinguin.net are already bought from developers, by their wholesale and retail partners. They buy it in bulk and that way they can negotiate prices. Pricing can also vary across territories, meaning that retailers in the US or UK could pay more than those from Turkey or Russia.

Where is Kinguin located?

Where is Kinguin 's headquarters? Kinguin is located in Koszalin, Zachodniopomorskie, Poland .

Why was my order Cancelled Kinguin?

If you were charged, and the order got canceled immediately, it means the funds are frozen by the payment provider and most likely will return to your account soon. If this takes too long, please contact our support and provide details about the transaction and the order number.

Are G2A keys legit?

Yes, G2A is completely legal and reliable. G2A is an online marketplace where you can purchase Steam keys and other store keys for various video games.

Why was my order Cancelled Kinguin?

If you were charged, and the order got canceled immediately, it means the funds are frozen by the payment provider and most likely will return to your account soon. If this takes too long, please contact our support and provide details about the transaction and the order number.

Where is Kinguin located?

Where is Kinguin 's headquarters? Kinguin is located in Koszalin, Zachodniopomorskie, Poland .

Does Kinguin have live chat?

Kinguin's team uses LiveChat on desktop, and they've also implemented it inside the Kinguin mobile app available on Android and iOS.

Are G2A keys legit?

Yes, G2A is completely legal and reliable. G2A is an online marketplace where you can purchase Steam keys and other store keys for various video games.

What is Kinguin?

Kinguin is an online Windows and game key store based in Poland. Founded in 2013, they have grown to almost 200 employees, over 30 game genres, and serve 15 gaming platforms. Kinguin does not directly sell software or game keys. Instead, they provide a platform for third-party sellers to sell keys.

Is Kinguin legal and safe or a scam?

For the most part, it is legal and safe to shop at Kinguin all around the world. However, it does not mean all the keys are working. Because Kinguin provides a platform for third-party sellers to sell keys, buyers should be vigilant about it and inspect the seller’s rating and badges first that indicate trustworthiness before purchasing.

Is Kinguin reliable and trustworthy?

Currently, Kinguin stands at an overall 4.1 out of 5 stars. There are more buyers with a positive experience that accounts for 70% of the overall rating. Kinguin does not have a refund process for buyers that do not purchase the buyer protection along with the key.

Is Kinguin a good and ethical company?

If getting a game key at a great deal so that you can play is essential to you. Then, Kinguin is an excellent online store to buy popular games. Sellers get the game key code directly from the publisher or developer, which then sells on Kinguin.

How does Kinguin make money?

Kinguin makes money by charging fees to the seller for each successful sale. Third-party sellers purchase game keys at meager prices and sell them to buyers at street price. Every time a seller sells a key, they are charged an 11% + €0.35 fee. Additionally, there is a €0.35 fee to list any game keys on the platform and is valid for 60 days.

Are there any hidden fees?

Yes, there are two hidden buyer fees once you create an account on Kinguin. First, You will have to pay a Platform Development Contribution fee to cover operating expenses for the platform.

Kinguin Payment Methods

Here’s a list of payment methods that you can use to purchase keys on their store:

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Applicability and Acceptance of The Regulations

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1.1The use of the Services and/or access to the Site are subject to the terms and conditions contained herein, including the Privacy Rules, the Product Listing Rules and all other terms and conditions in relation to the use and/or operation of the Site that may be published from time to time by Kinguin.net. This document and all ot…
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Service Fees

  • 2.1Joining Kinguin.net and buying items on sale at the Site is free of charge. We charge fees for using Services such as putting items for sale at the Site. Whenever you are putting an item for sale or using other paid Services, you signify your agreement to be charged in accordance with the terms set out in our Pricelist that may be amended from time to time by us. 2.2Amendment…
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General Terms and Conditions of Use

  • 3.1Subject to your compliance with the Regulations and your payment of any applicable fees, Kinguin.net or its content providers grant you a limited, non-exclusive, non-transferable, non-sublicensable licence to access and make personal and non-commercial use of the Services. 3.2All rights not expressly granted to you in these Conditions of Use or any Service Terms are re…
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Obligations of The Seller

  • 5.1“Seller” is defined as any User who puts his/her/its products on sale at the Site. Each Seller represents, warrants and acknowledges that (a) has the full capacity and right to accept the Regulations, grant licences and authorisations and assume such obligations; (b) will use the Sites for business purposes only; and (c) the address given by the Seller during the registration proces…
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Forbidden Actions

  • 6.1Kinguin.net reserves the right to remove, modify or reject any User Content posted, published or presented on the Sites that we find to be unlawful, violate the Regulations, make Kinguin.net or our partners liable or be otherwise inappropriate in the opinion of Kinguin.net. 6.2If the User/Seller violates any provision of the Regulations or if Kinguin.net reasonably believe that it has been viol…
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Dealing Between Users and Sellers

  • 7.1 On the Sites Kinguin.net provides electronic online platforms to exchange information between buyers and sellers of products and services. In addition, Kinguin.net provides Users/Sellers with online platforms to post, accept, place, manage and execute orders subject to the terms and conditions of services contained in Kinguin.net Transaction Services Agreement. …
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Limitation of Liability

  • 8.1To the fullest extent permitted by law, all Services provided by Kinguin.net on or via the Sites are made available on an AS IS, IF AVAILABLE, and WITH ALL DEFECTS basis”, and Kinguin.net hereby expressly declines all warranties, including but not limited to any warranty of condition, quality, durability, functioning, reliability, merchantability or suitability for any specific purpose. A…
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Force Majeure

  • 9.1In no event can Kinguin.net be held responsible for any delay, interruption or error of the content or service provided via the Sites if caused, either directly or indirectly, by forces of nature, agents beyond our reasonable control, including failures of the Internet, computer hardware, telecommunications or any other equipment, blackouts, strikes, labour actions, riots, insurrectio…
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Intellectual Property Rights

  • 10.1Kinguin.net is the sole owner and legal licensor of all the rights and interests to the Sites and their Content. The Sites and their Content contain business secrets and other intellectual property protected by international copyright and other laws. All the titles, ownership and intellectual property rights to the Sites and their Content remain with Kinguin.net and our partners. All rights …
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