Does the LEGO Store accept returns?
Returning something you bought at a LEGO® Store is easy. As long as you bought the items in the last 90 days, you can take them back to the LEGO Store and one of our in-store Brick Specialists will be able to help you.
Can I return Lego to LEGO Store without receipt?
Here is a list of the rules you should consider when making a return: Lego items valued at more than $200 cannot be returned to a Lego store. Sealed sets without a receipt or order confirmation email can't be returned or exchanged at a Lego store.
Where can I return Lego?
You can return an order purchased from the LEGO.com website within the last 90 days. If you were logged into your LEGO® Account when you placed your order, just visit your Order Status page, click 'Return Items' and follow the instructions.
Can you return open Lego to target?
Can you return opened items at Target? For the most part, yes you can return opened items to Target. As long as the product is within the 90 days and eligible for a return, Target will give you an exchange or refund.
How long does a refund take at LEGO Store?
Refunds are handled within 10 working days of logging the return with us and can take up to 3 working days to reflect in your account.
Can you exchange a Lego set?
LEGO® Stores give full refunds for any sealed sets originally purchased at a LEGO® Store provided you have the original receipt and the payment card you used at the store. Open sets with a receipt can be returned for an exchange or store credit.
What do you do with LEGO sets that you don't want?
If you're deciding what to do with LEGO® bricks when you don't want to play with them anymore, we recommend passing them on to someone else or donating them to a local charity shop. Bricks that don't meet our high standards after being molded aren't just thrown away. We can sometimes grind them down to make new pieces.
Can I return an opened Lego set?
LEGO® Stores give full refunds for any sealed sets originally purchased at a LEGO® Store provided you have the original receipt and the payment card you used at the store. Open sets with a receipt can be returned for an exchange or store credit.
Can you return opened Legos to Amazon?
If the lego set is then returned the OP can assess it and issue a fair refund to reflect it's current market value. If the A-Z has been opened for 'Package Didn't Arrive' if you provide Amazon with signature proof of delivery this should be declined/reversed. The A-Z is for non receipt.
Can you return Legos to Best Buy?
Yes you can return it at Best Buy.
Can I return an opened Lego set?
LEGO® Stores give full refunds for any sealed sets originally purchased at a LEGO® Store provided you have the original receipt and the payment card you used at the store. Open sets with a receipt can be returned for an exchange or store credit.
Can you return opened Legos to Amazon?
If the lego set is then returned the OP can assess it and issue a fair refund to reflect it's current market value. If the A-Z has been opened for 'Package Didn't Arrive' if you provide Amazon with signature proof of delivery this should be declined/reversed. The A-Z is for non receipt.
A Detailed Overview of Lego's Return Policy
Receiving damaged products or incomplete orders are justifiable reasons for requesting a return, but Lego's return policy does not cover all items in its product lineup.
Returning Your Lego Items by Yourself
If your order is not to your satisfaction and you have not kept it for longer than 90 days, you can:
Lego Return Rules To Pay Special Attention To
The total value of your Lego order and the used payment method affect the return procedures and outcomes. Here is a list of the rules you should consider when making a return:
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How to get a return label for Lego?
To get a free return label on LEGO.com, log into your account and go to your Order Status page. From there, click on “Return Items” and follow the instructions. If you don’t have access to a printer to print out your own label, get in touch with Customer Service. All refunds are made in the original payment method.
Do you get a confirmation email when your order ships?
If you have provided your email address we will send you a ship confirmation email when your order ships. For all orders (excluding orders shipped via USPS) this email will include a tracking number which you can use to track your package on the appropriate shipping carrier’s website.
Is Express Saver available for LEGO?
boxes, APO and FPO addresses, Micronesia, the US Virgin Islands, Puerto Rico or other areas considered rural by the carrier. Express and Express Saver are not available for LEGO® gift card orders and LEGO Pick a Brick customized products. Gift cards arrive via USPS.
Deliveries and returns
We regret that we are unable to ship to the Channel Islands (including Jersey and Guernsey).
Gift Orders
Order a gift for your children or friends and be sure that your secret is safe!
90 Day Returns Policy
If you’re not completely satisfied with your order you can return it to us FREE of charge within 90 days from the day you receive your parcel. For more information on how to return your order, please contact Customer Service.
Do you need a receipt to return a Lego?
It's a rarity these days, but their official return policy does not require a receipt.
Is LEGO a good comparison?
It's not a good comparison because in your example Target is shifting the loss back to the manufacturer. LEGO is the manufacturer and can not redirect the loss. Best-case: the LEGO store gives you full retail value for your set and sells it for full retail value. Net gain for LEGO is zero.
Do Lego stores lose money?
They are then loosing money, right. No, because big box stores can return such items they don't carry anymore or are defective to the manufacturers for credit themselves, so, again, they also don't loose money. Best-case: the LEGO store gives you full retail value for your set and sells it for full retail value.
Does LEGO have a return policy?
Yes. LEGO has a no-questions-asked return policy. They don't care if it came from somewhere else, as long as the original seals are still there and they still carry the item. I even told them it might have come from another store, they said it does not matter. 0.
Is LEGO discounting in December 2011?
December 2011. The " lowest price" point is generally valid, but LEGO doesn't tend to discount much, so it's not really an issue there. I'd imagine if you did too many of these returns, they'd block you. If you're an AFOL with a relationship with the store personnel, you probably don't want to burn that bridge.
Do you need a sticker on a Lego set?
There doesn't need to be a sticker on the bottom nor any proof it was bought at the LEGO Store. The official policy is that they will take aback any LEGO set without receipt as long as it is sealed and currently stocked. You will get store credit. This policy is on the back of the receipt.
