Have you bought a Kobalt brand tool from Lowes recently and noticed their Hassle-Free Lifetime Guarantee advertised on its packaging? If you haven’t, the guarantee states that “you should never have a problem with your Kobalt tool. However, if you do, return the item to the place of purchase for a free replacement. No questions asked.”
Full Answer
Can I return a Kobalt tool to Lowes for free?
If you haven’t, the guarantee states that “you should never have a problem with your Kobalt tool. However, if you do, return the item to the place of purchase for a free replacement. No questions asked.” This means that if your tool malfunctions, you can bring it back to Lowes for a free replacement, right?
What is Lowe's Return Policy for returns?
Returns with a valid proof of purchase will be exchanged, refunded in cash, credited to your account or refunded via in-store credit based on the original method of payment, except as set forth by the following: Purchases made with a Lowe’s Gift Card, refund card, merchandise card or in-store credit will be refunded as in-store credit.
Is Lowes honoring the Kobalt hassle-free lifetime guarantee?
The Kobalt Hassle-Free Lifetime Guarantee is the Kobalt brand’s quality assurance statement. The statement is a promise to design and produce tools that meet the expectations of every mechanic. In recent years, customers have complained that Lowes is not honoring this guarantee.
What is the warranty for Kobalt products?
One year 100% risk-free money-back guarantee. Tool and receipt required. For Kobalt further assistance with the warranty, you can contact Kobalt Customer Service directly by phone at 1-888-3KOBALT; Monday – Friday, 8:00AM – 5:00PM EST.
Can you return Kobalt tools to Lowes?
You should never have a problem with your Kobalt tools. However, if you do, return the item to the place of purchase for a free replacement. No questions asked. This warranty gives you speci c legal rights, and you may also have other rights that vary from state to state.
Do you need a receipt to exchange Kobalt Tools?
One year 100% risk-free money-back guarantee. Tool and receipt required.
Are Kobalt Tools guaranteed for life?
Kobalt Tools - A lifetime hasslefree guarantee. That's the promise with Kobalt's hand tools🔧.
How do I redeem Kobalt warranty?
File a Kobalt Lifetime Warranty Claim Over the Phone If you want to handle your Kobalt warranty claim via phone, you can call Lowe's at 1-888-775-6937.
Does Lowes have a lifetime warranty on Kobalt?
Kobalt Tools & Lowes - Hassle-Free Lifetime Guarantee SMH.
Is Lowes getting rid of Kobalt?
So, contrary to earlier widespread reports, Lowes is in fact abandoning Kobalt hand tools for Craftsman. Now, I have boxes full of generations of REAL Craftsman tools, but I stopped even looking at them after Stanley Black & Decker bought the brand because they further cheapened their design.
Do I need to register my Kobalt tools?
You won't need to register the product; however, you will need to keep the receipt as it is required for any claims under your warranty.
Who is Kobalt tools made by?
Kobalt is a line of hand and mechanics' tools, power tools, and tool storage products owned by the American home improvement chain Lowe's....Kobalt (tools)Product typeHand and mechanics' tools, power tools, and tool storageOwnerLowe's Companies, Inc.CountryUnited StatesIntroduced1998MarketsUnited States, Mexico, Canada2 more rows
Who makes the Kobalt power tools?
Kobalt power tools are made by Chervon, one of the 10 largest OEMs of power tools in the world. Chervon has been in business since 1993.
How long is Kobalt warranty?
3-YEAR LIMITED WARRANTY If you believe that the Kobalt battery is defective at any time during the specified warranty period, simply return the Kobalt battery along with proof of purchase to the place of purchase for a free replacement or refund.
How do I register my Kobalt product?
After purchasing your Kobalt socket set you must register it to participate in the Sockets For Life program. The registration process can be done through www.socketsforlife.com or by calling 1-888-3KOBALT.
How do I contact Kobalt Tools?
ContactFor General Inquiries. info@kobaltmusic.com. For Synch Licensing Requests (e.g. TV, Film, Games, Theatre, Print, Charity) click here. ... For Press & Media Inquiries. press@kobaltmusic.com. US & Canadian Mechanical Reproduction. ... For Security Inquiries. security@kobaltmusic.com. YouTube Licensing.
Do I need to register my Kobalt Tools?
You won't need to register the product; however, you will need to keep the receipt as it is required for any claims under your warranty.
How can I get a receipt from Lowes?
In most instances, your receipt can be retrieved by using the original credit card, checking account number, MyLowe's card or your phone number. For returns without a valid receipt, Lowe's, at its discretion, may issue in-store credit for the item's current selling price.
How do I return a Kobalt battery?
If you believe that the Kobalt battery is defective at any time during the specified warranty period, simply return the Kobalt battery along with proof of purchase to the place of purchase for a free replacement or refund.
What is the warranty on a Kobalt 80 volt battery?
This Kobalt 80V Lithium-ion Battery carries a three (3) year warranty from the original user to be free from defects in material and workmanship.
How long does it take to return a Lowes item?
The period for return – 90 days. In case you are not satisfied with the product, you can exchange or return the product within the 90 days of purchase. Lowes Return Policy enables you to request an exchange/return for most of the items which are new and unused provided you have proof of the purchase.
What is the Lowes phone number?
What is Lowes Customer Service number?#N#You can call them at 18004456937 and Pro desk at 18445694776. They are open for calls 8:30 a.m. – 7 p.m. (EST), 7 Days a Week.
How long does it take for Wayfair to refund a credit card?
Most banks take 3-5 business days to process your refund. Note: For all other refund methods, Wayfair takes up to 2 weeks to issue the refund.
How long does it take to get a refund from Wayfair?
If you are not happy with the product (s), you can easily return it within the 30 days of the delivery and get a refund in your bank or as store credits. According to the Wayfair return policy, you need to ship the product in its original condition and packaging to your nearby Wayfair warehouse.
How to return a product to a manufacturer?
Step-1: Pack the item you want to return in a sturdy shipping package. Step-2: Include items having a prepaid return slip. Step-3: Include all manufacturer’s original packing materials, manuals and accessories. Step-4: Complete and include your prepaid return slip. Step-5: Place the enclosed shipping label on your shipment.
Does Wayfair give refunds?
Wayfair Refund Policy. Wayfair offers two channels to receive your refunds. You can either receive a refund as a store credit or in your original payment source . The final refund amount will be calculated after deducting any associated return shipping costs.
Lost your receipt?
You don’t have to worry if you have lost the purchase receipt. Lowe’s store provides different alternatives to its client to return the product without an original receipt. Following is the list of documents which can work in the place of a receipt: –
Exceptional Items
According to Lowe’s return policy, most of the products have a return timeframe of 90 days. However, certain products have a return period of only 30 days. Following is the list of items that have a return period of 30 days: –
Non-returnable items
As per Lowe’s return policy, all beauty products, cosmetics, Gourmet food, and wine are non-returnable products. Also, flammable items and batteries are not eligible for a return due to safety reasons. Apart from these products, other can be returned or exchanged from the Lowe’s store.
LIFETIME HASSLE FREE GUARANTEE
You should never have a problem with your Kobalt tool. However, if you do, return the item to the place of purchase for a free replacement. No questions asked. This warranty gives you specific legal rights, and you may also have other rights that vary from state to state.
1 YEAR LIMITED GUARANTEE
For 1 year* from the date of purchase, this product is warranted for the original purchaser to be free from defects in material and workmanship.
3 YEAR LIMITED GUARANTEE
For 3 years* from the date of purchase, this product is warranted for the original purchaser to be free from defects in material and workmanship.
3 YEAR LIMITED BATTERY & CHARGER GUARANTEE
For 5 years from the date of purchase, the tool is warranted and for 3 years from date of purchase the battery & charger is warranted for the original purchaser to be free from defects in material and workmanship.
5 YEAR LIMITED GUARANTEE
For 5 years* from the date of purchase, this product is warranted for the original purchaser to be free from defects in material and workmanship.
24V MAX HANDHELD POWER TOOLS GUARANTEE
One year 100% risk-free money-back guarantee. Tool and receipt required.
What If You Paid with Cash or a Check?
No receipt is required to get a refund or exchange if you use cash or a personal check.
Can I Return Used Outdoor Power Equipment?
If you bought a lawn mower, chain saw, weed eater, blower, pretty much anything that takes gasoline, I was told by a manager that you can return it within 30 days.
Can You Return Items Bought In-Store via the Mail?
If taking items back to the store is not convenient, you can indeed return items via mail.
What About Defects That Happen After 90 Days?
You just might be eligible for some relief if your product/appliance has a manufacturer defect after your 90 day return window expires.
What is Kobalt Hassle Free Lifetime Guarantee?
The Kobalt Hassle-Free Lifetime Guarantee is the Kobalt brand’s quality assurance statement. The statement is a promise to design and produce tools that meet the expectations of every mechanic. In recent years, customers have complained that Lowes is not honoring this guarantee. Or, that there was confusion between the sales rep and ...
What is a Kobalt tool?
The Kobalt brand is a line of tools ranging from screwdrivers to power tools. Kobalt products have been exclusively sold at Lowes since 1998. Kobalt is famous for its wide variety of tools, exceptional prices, and great warranty. Many people confuse Kobalt products with Craftsman products, a comparable brand also sold at Lowes.
Why is Kobalt so famous?
Usually, when companies offer lifetime guarantees, they do so because they are confident in the quality of their products, and they want their customers to be , too. Kobalt is well known for their tool sets.
Is Kobalt's lifetime hassle free guarantee confusing?
The fine print in Kobalt’s Lifetime Hassle-free Guarantee has left many customers upset by the fact that the guarantee is confusing and inconsistent. The best advice we can give customers in this situation is to come prepared.
Do you need proof of purchase to exchange a Lowes product?
Some customers don’t believe that showing proof of purchase is necessary to exchange the product, while others don’t seem to mind. Whatever your personal beliefs regarding the term “hassle-free,” Lowes requires every customer to present proof of purchase to exchange a product. Proof of purchase can be the original receipt, ...
Does Lowes have a no questions asked guarantee?
Specifically, there have been questions regarding the “hassle-free” and “no questions asked” portion of the guarantee. Many sales reps at Lowes require proof of purchase or customer identification before honoring the guarantee. Some customers do not believe this to be hassle-free.