Return conditions:
- Returns are at the customer's own expense. ...
- You can return the product within 14 days.
- An article can only be returned if it is in original condition, unworn, unwashed, unstained and unperfumed. ...
- We're unable to accept returns for any swimwear where the hygiene seal has been removed.
- We cannot take returns on clothing that has been worn or used.
Full Answer
How do I return or exchange my margauxny product?
Returns and exchanges may be requested within 30 days of delivery by emailing Customer Care at help@margauxny.com. If you don't see your size in a particular style in stock or available for preorder, we can make a pair just for your at our factory in Spain, at no additional cost. Such pairs are shown as “Made to Order” on the product page.
How do I contact Margaux?
– Margaux We're available by text, email, and chat Monday-Friday, 9 a.m. - 5 p.m. Eastern Time. Plus, book a virtual fit session for personalized fit tips and more. Free Shipping, Free Returns. No strings attached. Ordering is easier than ever with free shipping and returns on domestic orders $100+.
What is the return policy for unworn shoes?
For domestic orders, unworn shoes can be returned for a refund or exchange within 30 days of purchase. You will receive a return label and return authorization form in your order to complete and return. Refunds and exchanges typically process within 2 weeks of delivery at our warehouse.
What is the return policy for Amazon ordering?
Ordering is easier than ever with free shipping and returns on domestic orders $100+. A pre-printed SmartPost return label is included in the box with your order for a seamless experience—Returns can be dropped off with both FedEx and USPS. Ready to Gaux?
Who owns Margaux shoes?
23-year-olds Alexa Buckley and Sarah Pierson were inspired to launch their shoe company Margaux when they heard Sheryl Sandberg speak during their Harvard commencement ceremony.
Does Margaux have sales?
Every year in late November we get set for our annual sale. We rarely have sales, so it's a big deal—and a super busy time. Since popular sizes and perennial bestsellers are included, things start to sell out during the first few days.
Where are Margaux shoes made?
Spain–Made in Spain: Unlike other brands in the Ballet Flat Breakdown, Margaux's are made in Spain… a country that's also known for it's excellent leather & manufacturing.
Does Margaux have Black Friday sale?
The end of November is always an exciting time at Margaux HQ: With Thanksgiving and the holidays around the corner, we're hard at work with new product launches, gifting solutions, holiday deliveries, and, of course, our Black Friday sale!
Are Margaux heels worth it?
Yes, folks I know they are costly, expensive but at my age (53) and having suffered through painful shoes too many times in my life, they are worth it! Fit like they were made for my weird feet. They are high quality, timeless style, not going out of style next week or ever.. Splurge and you will wear them forever!
Are Margaux shoes true to size?
Fit Notes: But from my experience, I find their shoes to fit true to size. (And if you have followed me for a while, you know I have WAY too many pairs of Margaux shoes than I should admit - truly my favorites!) For reference: I wear a size 12 in women's shoes. I order a 43.5/wide in the Demi flats.
Is Margaux a Bordeaux?
Margaux is an appellation of wine in the Haut-Médoc district of Bordeaux, in the southwest of France. The Margaux wine appellation is famous for producing supple, perfumed wines, predominantly from Cabernet Sauvignon.
How long does it take to return a Margaux Lange item?
If you are not completely satisfied with your purchase, please contact us as soon as possible. You may return the item within 7 days from the time it was received for exchange or credit only. (EXCLUDES INTERNATIONAL AND CUSTOM ORDERS.) Item must be in its’ original packaging and in perfect, unused condition. Shipping costs will not be refunded.
How does Margaux Lange protect your information?
Margaux Lange is committed to protecting the security of customers’ personal information. Access to your information is restricted to those who are directly in charge of providing products to you. We maintain physical, electronic and procedural safeguards to protect your information.#N#Whenever you shop online with Margaux Lange, we obtain all information necessary to complete and process your order including; your name, address, phone number and email address. Under absolutely no circumstances will we sell, loan, rent, trade or release your name, address, email address or any other personal information to a third party. Your credit card is processed by Paypal and we do not have access to your credit card details. We may retain details of your product purchases with us.#N#Margaux Lange uses your email and occasionally your phone number to communicate with you regarding your current order. Each time you receive an email from us you will be given the option to be removed from our mailing list. If you have any question please don’t hesitate to get in touch.
Does Margaux Lange offer returns?
We do not offer returns on international orders.
Is Margaux Lange copyrighted?
All of the information that you find on www.margauxlange.com is subject to copyright or other intellectual property rights held by Margaux Lange. Margaux Lange reserves complete title and full intellectual property rights in any content you download, reproduce, print, redistribute or store from this web site.
Designed in New York. Handmade in Spain
We marry cutting-edge design with old-world technique at our factory in Spain.
Back in Stock
More pairs of our bestselling Downtown Boot have arrived from our factory in Spain.
