Full Answer
How does Mattress Firm really make money?
To help you save with the best Mattress Firm deals, here’s a list of our top discount hacks:
- Redeem a Mattress Firm coupon with every order.
- For clearance deals on pillows, check out Mattress Firm’s sale section.
- Watch for seasonal sales throughout the year. Their Black Friday and Cyber Monday events usually offer the best Mattress Firm deals.
How does the Mattress Firm return policy work?
To initiate your return request to Mattress Firm through live chat:
- Visit the Mattress Firm homepage
- Click on the Chat With a Sleep Expert button located in the lower right corner
- Fill out the form that pops up
- Click on the Help With Existing Order button
- Select Start Chatting
- Explain the issue with your mattress to the customer support representative
- Arrange a mattress pickup
Is Mattress Firm getting put to sleep?
Mattress Firm invites you to put an end to junk sleep with savings of up to $500 when you purchase a king bed for the price of a twin or a queen for the price of a twin. Mattress Firm is also offering a free adjustable base with qualifying Sealy purchase or a $300 instant gift with the purchase of a Tempur-Pedic mattress.
Does Mattress Firm sell Sleep Number?
A majority of mattresses incorporate polyfoam, and the Sleep Number foam feels like the non-sinky kind used in the Tuft & Needle, a mattress we tested for our foam mattress guide. The Sleep Number ...
Can I return a mattress to mattress firm before 21 days?
If you're not satisfied with your Mattress Firm product, you have a right to a one-time exchange within 120 days of purchase. The company won't accept a return or exchange if you request it within 21 days of purchase because you need to allow the mattress to adjust to your body.
Can you return a mattress if you don't like it?
Most mattress-in-a-box companies have offered free, simple returns during a long “try it out” period. If you don't like the bed, you can return it and get your money back.
Can I return mattress after opening?
If you don't open your mattress, you can initiate a full return or a full exchange immediately. Once your mattress is opened, you'll need to wait 30 days after delivery before you can do either.
How long does Mattress Firm take to refund?
When will I get my refund? If the method of payment used for your purchase was a debit or credit card, please allow 7-10 business days for your refund to be processed. If you paid in store with a check or cash, a check will be mailed to the address on file and will arrive in 2-4 weeks.
What are my rights to return a mattress?
Returning a mattress bought in store. No matter how uncomfortable it is, if a mattress bought in a physical shop is not actually faulty or damaged, you can only return it if the retailer has a returns policy – which isn't a legal requirement.
How long do I have to return a mattress?
First, most brands won't accept returns during the first 30 days that you own the mattress. Known as the waiting period, these weeks ensure that you give the new bed a fair chance. Foams take time to reach their final feel, and the body's musculature can take a few weeks to adjust to a new sleeping surface.
Does a mattress soften over time?
Most mattresses take anywhere from 30 to 90 days to fully “break in." Your new mattress may be different from your old one, or it may seem stiff from its newness, and thus may seem uncomfortable for a little while. Like a new pair of shoes, the mattress materials haven't had time to soften and conform to your body.
Can you fold a mattress in a box?
You can fold a foam mattress 5-inches thick, or more in half, but it is not recommended to fold a mattress that is thicker than six inches, to avoid significant deformation to the foam. The mattress should not be left in that position for more than two—maximum of three weeks.
How do I return a foam mattress?
0:004:22How to Return or Move a King or Queen size Foam Mattress Part 1YouTubeStart of suggested clipEnd of suggested clipSo once you've got the mattress bagged. Up you want to make sure that you seal the end you can use aMoreSo once you've got the mattress bagged. Up you want to make sure that you seal the end you can use a tape gun. Like that with the plastic tape you but you want to seal up the end really good.
Can you return an adjustable base?
Adjustable Bed Frame is FINAL SALE - It's non-returnable, non-exchangeable and non-refundable.
What does Costco do with mattress returns?
All of this falls under their 100% satisfaction guarantee. In addition, there is no time limit on returns, so long as you're a Costco member and you purchased it from them. Costco will take your mattress back after a day, a month, a year, or beyond. It has one of the best store return policies.
Does Sleep Number buyback beds?
Sleep Number currently has no such trade-in program. You won't be able to trade in your old mattress for a new one, but if you purchased a Sleep Number bed and aren't satisfied, you may be able to exchange it for a different Sleep Number model. Unfortunately, not all Sleep Number products are returnable.
What is Amazon's return policy on mattresses?
Mattresses. You can request a return or refund for any reason within 100 days of receipt of shipment. We accept the return of mattresses that are unopened and in their original packaging. Unboxed, expanded, and full size mattresses are not returnable, but are eligible for a refund.
What is Walmart's return policy on mattresses?
If you're looking for a store with a customer-friendly policy, Walmart is a great option. They will accept returns of mattresses within 90-days of purchase, as long as the mattress is in the original packaging and has not been opened. If you have a receipt, you can receive a full refund or store credit.
How long can you return a mattress to Costco?
So, you might be asking yourself, “Can I return a mattress to Costco after a year?” Absolutely. All of this falls under their 100% satisfaction guarantee. In addition, there is no time limit on returns, so long as you're a Costco member and you purchased it from them.
Can I return an air mattress to Walmart without a receipt?
Yes, you can return an air mattress to a Walmart store without a receipt within 90 days of purchase. Bring your air mattress to Walmart in its original packaging, along with any mattress accessories included in the purchase. Your return will be subjected to the Walmart refund verification process.
How long does it take to return a mattress firm?
If you’re not satisfied with your Mattress Firm product, you have a right to a one-time exchange within 120 days of purchase. The company won’t accept a return or exchange if you request it within 21 days of purchase because you need to allow the mattress to adjust to your body.
How to return a mattress to Mattress Firm?
To arrange your return with Mattress Firm by phone: Dial (877) 316-1269. Request a return. Provide personal information. Provide information about your Mattress Firm purchase. Arrange the date and time for product pickup.
How long does it take for a mattress firm to refund a payment?
Depending on how you paid for the item, Mattress firm takes: Up to seven days to refund payments made in cash, by check, or with a credit or debit card. Up to two months for financed payments.
What happens if you find the same mattress model but the price is lower than what you paid?
The company also has a low price guarantee, which means that, if you find the same mattress model whose price is lower than what you paid, you will get a refund that equals the price difference.
Is the California King mattress protector a special order?
Clearance merchandise. All special order sizes (for example, California King) Note that the California King isn’t a special size order in California, so it is eligible for returns in that state.
How long does it take to return a mattress?
You must request the return of your product within 120 days from the date of delivery. If you have to return your mattresses you have to pay a return fee of $99.99. you will receive a credit to purchase your return mattresses by subtracting a restocking fee of 20% which must not exceed $500.
How long does it take to get a mattress exchanged?
You must request the exchange of your product within 120 days from the date of delivery. If you have to exchange your mattresses you have to pay a return fee of $99.99. you will receive a credit to purchase your exchanged mattresses by subtracting a restocking fee of 10% which must not exceed $250.
Is it hard to get a fresh start from a new mattress?
If you are not, then you must consider looking at the benefits of a good mattress, giving you a fresh start in the morning. But it gets very difficult when you don’t get that from your newly purchased mattress. You don’t have to worry about that because Mattress firm has it all covered.
How long is the mattress firm trial?
Mattress Firm provides a 120-night trial on all of their mattresses. You may exchange or return your mattress after 21 days of the initial purchase date and up to 120 days. Any exchanges and returns are subject to a $99.99 return delivery fee as well as a 10%-20% restocking fee. Mattress Firm is America's largest speciality mattress retailer ...
Can you exchange a mattress after 21 nights?
After those first 21 nights, if you're not completely satisfied with your new mattress, you may exchange or return it. Exchanges and returns may only occur once per purchase. If you choose to exchange your mattress, Mattress Firm gives you a credit towards the purchase price of another mattress. The credit is in the amount ...
How do you know if your mattress is losing its support?
Below are some signs that your mattress has lost its support. • You tend to sleep better at other places than at home (such as a hotel). • Your mattress shows visible signs of wear (it's saggy or lumpy). • Rotating your mattress no longer provides the desired comfort change.
Which mattress has more give?
A coil mattress tends to have more 'give,’ depending on the type of comfort layers used. Memory foam is very dense and tends to feel more solid. Memory foam is designed to conform to your body type and respond and provide weightless support.
Why is it important to choose a crib mattress?
The type of mattress you choose for a child is extremely important because children grow while they sleep . For safety reasons, crib mattresses are firmer than adult mattresses, and they fit most babies until toddlerhood, though exact timing is different for every child.
What is the most important thing to look for in a mattress?
The most important thing to look for is a mattress that will keep your spine properly aligned and supported. This is often a different mattress for each person, depending on your body type and preferred sleeping position.
What is the difference between a pillow top and a eurotop mattress?
The main difference between a pillow top and a eurotop is the way the comfort layers are built into the mattress. A pillow top mattress has comfort materials sewn onto the top of the mattress , giving it the appearance of a pillow resting on the surface.
How long does it take to get a refund from a credit card?
If the method of payment used for your purchase was a debit or credit card, please allow 7-10 business days for your refund to be processed. If you paid in store with a check or cash, a check will be mailed to the address on file and will arrive in 2-4 weeks.
Does a blemish on a mattress void the warranty?
Blemishes, rips, tears and burns on the item will void your manufacturer's warranty. Improper support will void your manufacturer's warranty, for details on what is considered proper support for your mattress please refer the warranty card received with the delivery of your mattress.
How often can a mattress firm delete personal information?
Please note that Mattress Firm will not provide you with personal information more than twice in any 12-month period. Pursuant to Section 1798.105 of the California Civil Code, you have the right to request that a business delete any personal information about you which the business has collected from you.
How often do you have to respond to a customer request in California?
Submit your request here.#N#Please note that under California law, businesses are only required to respond to a customer request once during any calendar year.
WHAT SETS US APART
At Mattress Firm’s locations in Alabaster, AL, you won’t believe how far your budget stretches.
OUR BEDS & MATTRESSES
We constantly refine our selection to fit everyone’s specific sleep needs, matching millions of people with the perfect mattresses that perfectly fit their budgets. Whether you’re dealing with snoring or backaches, have trouble falling asleep regularly or the time has simply come to replace your old mattress, we’re here to help.
OUR PROMISES
We’re so confident we’ll match you with the right mattress, you can take it home and sleep on it for 120 nights. If it’s not the perfect fit, we’ll happily pick it up and pair you with a new one.