- You return it in the first seven days from purchase for store-bought products, or within 30 days of purchase for products bought online
- The reason for returning is outside of warranty issues
- The device has less than one hour of talk time or 200MB of data usage
Full Answer
Is Metro PCS a good company?
Whether you're looking for a basic prepaid plan or for unlimited talk, text, and data to Mexico, MetroPCS is worth a try. MetroPCS customer reviews are mixed, though, so a higher-ranked carrier is worth looking into. View Best Cell Phone Providers.
Is Metro PCS a good phone company?
Yes, Metro uses T-Mobile’s GSM network. If you’re coming from T-Mobile or AT&T, which both run on GSM networks, your phone will likely be good to go as long as you unlock it and purchase a Metro SIM card. If you’re switching from Verizon, though, you may run into issues, since both of those carriers run on CDMA.
How do you cancel Metro PCS?
How to Cancel MetroPCS Subscription?
- Call at 1 – 888 – 863 – 8768 from your own MetroPCS Sim Card.
- Provide all your personal information, where applicable, by the agent.
- It would help if you had to mention your reason for canceling.
- Now, confirm cancellation.
Does Metro PCS charge tax?
metro pcs's 40 no fees and tax included plan HowardForums is a discussion board dedicated to mobile phones with over 1,000,000 members and growing! For your convenience HowardForums is divided into 7 main sections; marketplace, phone manufacturers, carriers, smartphones/PDAs, general phone discussion, buy sell trade and general discussions.
Does Metro have a return policy?
Any product can be exchanged / returned within 14 days from the date of purchase (including the date of purchase) at the store from where it was purchased. Please note: Produce your METRO membership card along with relevant original invoice at the time of return.
What is Metro phone return policy?
Return a device or accessory within 14 days of the purchase date of the original device. Return the device with your receipt, in its package, with all contents undamaged and in good working condition, with no material alterations to the device's hardware or software.
Can I return a phone if I don't like it?
If you're within this period, no probs. Take your phone in its original packaging with your receipt back to the shop. If you cannot find a returns policy, it's worth trying anyway. Again, take your phone in its original packaging, along with your receipt, back to the store where you bought it and ask.
How long do I have to return a phone?
Return your device at any T-Mobile store within 20 days. A restocking fee will be charged for the return. Bring proof of purchase, such as an emailed or printed receipt. Bring the device, USB charging cable, and any accessories you'll need to return.
Can I return a phone I just bought from Metro PCS?
MetroPROMISE® Return Policy If you're not 100% satisfied with a purchase, we offer a money-back guarantee with our MetroPROMISE®. The product must be returned by mail within 30 days if it was bought online, or returned in store within fourteen days if it was purchased in store.
Can I return my iPhone if I opened it?
iPhone/iPad return policy If you are not fully satisfied with your iPhone/iPad purchase, you can return your undamaged iPhone/iPad to the Apple Online Store within 14 calendar days from the time you receive your iPhone(s)/iPad(s) for a refund. A 25% open box fee will be assessed on any opened unit (per unit).
Can you return a mobile phone once opened?
Usually, you can return the device and cancel your contract within 14 days for a full refund, or 30 days if the device is faulty. Typically, this applies even if you've opened the package, as long as you haven't damaged the product.
Can I cancel my phone contract within 14 days?
If you signed up over the phone or online You can cancel the contract for free if you signed up less than 14 days ago over the phone or online. This is called a 'cooling-off' period. If you've already used the service (eg you made calls on a phone), you're likely to be charged for what you've used.
How long does a buyer have to return an item after a case is opened?
It is most definitely 5 business days. If you go into your returns center and click on the details for the return, there will be a line at the top stating something like “We have asked the buyer to mail the item no later than (insert date here).” That date is 5 business days after you accepted the return. Correct.
How much is a restocking fee?
15% to 20%According to Consumer Reports, restocking fees typically represent 15% to 20% of the item's original purchase price. However, some companies may charge more or less depending upon individual policies.
What is T-Mobile restocking fee?
You may be required to pay a restocking fee based on the Device Full Retail Price (“FRP”) as follows: $70 for devices with a FRP of $600 or more; $40 for devices with a FRP between $300-$599; and $20 for devices with a FRP of less than $300. Prepaid services, e-coupons, and gift cards are non-refundable.
Can I return my iPhone after 30 days?
Standard Return Policy You have 14 calendar days to return an item from the date you received it. Only items that have been purchased directly from Apple, either online or at an Apple Retail Store, can be returned to Apple.
Can you return a phone with a cracked screen?
Screen & LCD damage Screen damage (LCD or display damage) voids all warranties and can't be accepted.
Do MetroPCS phones have warranty?
All phones came with one year of warranty, regardless of insurance. They cover mechanical failures not attributed to customer fault. You can do warranty in any store that offer warranty services, not all offers them. Check the store locator on metropcs.com, stores that offer warranty are clearly marked.
What is MetroPCS upgrade policy?
Eligibility For A MetroPCS Upgrade This program is available for current and new customers. You will get an upgrade after every 90 days or up to thrice a year. The phone must be compatible with MetroPCS. You must spend $25 to activate the program and $10 to purchase a new SIM card.
What does MetroPCS warranty cover?
Comprehensive coverage for lost and theft, accidental damage, including liquid damage and malfunctions due to mechanical or electrical breakdown after the manufacturer's warranty expires. Next business-day shipping, when available, at no additional cost for claims approved before 8:30 p.m. EST.
How long is Metro PC's return authorization number valid?
Return Authorization Number are valid for 30 days from date of issue. All returns are subject to inspection by Metro PC Works on the resell condition, and credit will be issued after the product have been received and inspected.
What is Metro PC Works warranty?
WARRANTY#N#All new products purchased from Metro PC Works and its affiliated companies are warranted to be free from manufacturing and material defects for a period of 1 year from the date of purchase . (30 days for refurbished products) If, at any time, Metro PC Works’ products fail to perform according to the aforementioned, Metro PC Works will replace the item or credit the full purchase price. Metro PC Works’ warranty coverage does not include freight related damages, improper installation, storage, or abuse of the products. Metro PC Works liability to the purchase price of the product that is sold. Nectron will not be held liable for incidental or consequential damages of any kind. Buyer accepts full responsibility for use of said products.
Is Nectron liable for consequential damages?
Nectron will not be held liable for incidental or consequential damages of any kind. Buyer accepts full responsibility for use of said products. Prior to returning any merchandise (defective or otherwise), customers must contact Metro PC Works to obtain a Return Authorization Number and shipping instructions.
Does Metro PC work?
Metro PC Works’ warranty coverage does not include freight related damages, improper installation, storage, or abuse of the products. Metro PC Works liability to the purchase price of the product that is sold. Nectron will not be held liable for incidental or consequential damages of any kind. Buyer accepts full responsibility for use ...
How long does it take MetroPCS to refund?
Once you receive a device or accessory that you’re not satisfied with, you can return it and request a refund if: You return it in the first seven days from purchase for store-bought products, or within 30 days of purchase for products bought online.
What is Metro PCS?
MetroPCS is the former name of the Metro by T-Mobile company—one of America’s largest and most popular prepaid wireless service providers. The company offers various smartphone models and four prepaid data plans.
How long do you have to cancel a service?
It means that, if you want to terminate your service because you’re not happy with the changes, you will have only ten days from being notified to do so. In case you don’t inform them during that period, the company will suppose that you accept the changes. You won’t be eligible for a refund afterward.
Can I get a refund for Metro by T-Mobile?
Even if you decide to cancel the Metro by T-Mobile service at the beginning of the billing period, you won’t get a refund. The “Bring your own device” program is not eligible for a refund.
MetroPCS Cancellation and Refund Policy
You can request a refund if you return the product in the first 7 days from the purchase; however, if you bought something online, you must return it in 30 days. Similarly, the device must have less than one hour of talk time.
How to Cancel MetroPCS Subscription?
To cancel a subscription service that you no longer need is so much easier. Here, we will discuss each and everything in just some steps. So, follow these steps to cancel your MetroPCS Subscription.
How to Cancel MetroPCS Subscription from iPhone & iPad?
If you are using iPhone or iPad to access MetroPCS and want to unsubscribe MetroPCS account, follow the instructions mentioned below.
How to Cancel MetroPCS Subscription Via Email?
You can cancel your MetroPCS subscription through email. Here is how to handle this cancellation process.
Canceling MetroPCS Subscription by Not Paying Your Bills?
This is a pre-paid service, and you are not under contract, so to cancel your MetroPCS subscription, you must stop paying our bills. There are some factors to consider.
Canceling MetroPCS Subscription by Visiting Local T – Mobile Store
If you have purchased your device and plan in a T- Mobile store, then there is a need to cancel the package in the same way. Before visiting your local store, make sure that you must have.
Cancelling MetroPCS Over the Phone
If you are unsure whether you need to return the device and where you want, whether you are eligible for a refund, or if your Auto–payment option is turned on, you can call T – mobile, and the cancellation process will start over the phone.
