- You return it in the first seven days from purchase for store-bought products, or within 30 days of purchase for products bought online
- The reason for returning is outside of warranty issues
- The device has less than one hour of talk time or 200MB of data usage
Full Answer
What is the return policy for Metro phones?
It's the MetroPromise. Returns must be for reasons outside of warranty issues. The phone must be returned within 7 days of purchase with less than one hour of talk time for a full refund. The phone must be returned in "like new condition" and contain all original packaging and accessories.
Did you purchase a metroPCS device and have to return it?
Did you purchase a MetroPCS device online, and now you have to send it back via mail? Make sure the product is in the original packaging and that you include the return shipping label provided by the company so that you don’t have to pay for the shipping.
How do I Check my MetroPCS refund status?
If you returned your device by mail, you can check your MetroPCS refund status by contacting their customer support at 1-888-8metro8. Need help navigating the phone tree? DoNotPay will assist you in getting in touch with Metro by T-Mobile’s customer service agents in no time.
Can I get a refund from Metro by T-Mobile?
The company offers various smartphone models and four prepaid data plans. If the device you purchased from Metro by T-Mobile hasn’t met your expectations, you will want to know how to request a refund.
Does Metro have a return policy?
Any product can be exchanged / returned within 14 days from the date of purchase (including the date of purchase) at the store from where it was purchased. Please note: Produce your METRO membership card along with relevant original invoice at the time of return.
What's the return policy on Metro PCS phones?
If you're not 100% satisfied with a purchase, we offer a money-back guarantee with our MetroPROMISE®. The product must be returned by mail within 30 days if it was bought online, or returned in store within fourteen days if it was purchased in store. It must also meet these criteria: A “like new” condition.
Can I return my phone back to MetroPCS?
Key Details to Know About the MetroPCS Return and Refund Policy. Once you receive a device or accessory that you're not satisfied with, you can return it and request a refund if: You return it in the first seven days from purchase for store-bought products, or within 30 days of purchase for products bought online.
Can I return a phone if I don't like it?
If you're within this period, no probs. Take your phone in its original packaging with your receipt back to the shop. If you cannot find a returns policy, it's worth trying anyway. Again, take your phone in its original packaging, along with your receipt, back to the store where you bought it and ask.
How long do I have to return a phone?
Return your device at any T-Mobile store within 20 days. A restocking fee will be charged for the return. Bring proof of purchase, such as an emailed or printed receipt. Bring the device, USB charging cable, and any accessories you'll need to return.
Can I return my iPhone if I opened it?
iPhone/iPad return policy If you are not fully satisfied with your iPhone/iPad purchase, you can return your undamaged iPhone/iPad to the Apple Online Store within 14 calendar days from the time you receive your iPhone(s)/iPad(s) for a refund. A 25% open box fee will be assessed on any opened unit (per unit).
How long does it take to get a refund from Metro PCS?
For a checking and savings account, you will need to be the account holder to request the refund, and once it gets approved you will need to wait about three business days to have the refund deposited. For a credit or debit card, the payment will be refunded back to the original card within three business days.
Can you return a phone with a cracked screen?
Screen & LCD damage Screen damage (LCD or display damage) voids all warranties and can't be accepted.
How do I cancel my Metro PCS service?
To cancel your MetroPCS Subscription, follow these easy steps:Call 1-888-863-8768 from your MetroPCS sim card.Provide the agent with your personal information where applicable.Provide a reason for cancelling.Confirm cancellation.
Can I cancel my phone contract within 14 days?
If you signed up over the phone or online You can cancel the contract for free if you signed up less than 14 days ago over the phone or online. This is called a 'cooling-off' period. If you've already used the service (eg you made calls on a phone), you're likely to be charged for what you've used.
How much is a restocking fee?
15% to 20%According to Consumer Reports, restocking fees typically represent 15% to 20% of the item's original purchase price. However, some companies may charge more or less depending upon individual policies.
How long does a buyer have to return an item after a case is opened?
It is most definitely 5 business days. If you go into your returns center and click on the details for the return, there will be a line at the top stating something like “We have asked the buyer to mail the item no later than (insert date here).” That date is 5 business days after you accepted the return. Correct.
Can you return a phone with a cracked screen?
Screen & LCD damage Screen damage (LCD or display damage) voids all warranties and can't be accepted.
Can I return my phone to T-Mobile after 14 days?
T-Mobile will gladly assist you with your return. You can return or exchange a Device or accessory (“Device”) for a refund within 14 days of the purchase or lease date of the original Device.
How much does it cost to upgrade your phone at MetroPCS?
Costs For A MetroPCS Upgrade The lowest price is $25 for financing the phone. $199 is for subsidizing, and $650 for purchasing the phone. These upgrade prices depend on the activation method you choose. You must pay for the activation through the Online Activation Tool using credit or debit cards.
What does MetroPCS warranty cover?
Comprehensive coverage for lost and theft, accidental damage, including liquid damage and malfunctions due to mechanical or electrical breakdown after the manufacturer's warranty expires. Next business-day shipping, when available, at no additional cost for claims approved before 8:30 p.m. EST.
What is Metro PC Works warranty?
WARRANTY#N#All new products purchased from Metro PC Works and its affiliated companies are warranted to be free from manufacturing and material defects for a period of 1 year from the date of purchase . (30 days for refurbished products) If, at any time, Metro PC Works’ products fail to perform according to the aforementioned, Metro PC Works will replace the item or credit the full purchase price. Metro PC Works’ warranty coverage does not include freight related damages, improper installation, storage, or abuse of the products. Metro PC Works liability to the purchase price of the product that is sold. Nectron will not be held liable for incidental or consequential damages of any kind. Buyer accepts full responsibility for use of said products.
How long is Metro PC's return authorization number valid?
Return Authorization Number are valid for 30 days from date of issue. All returns are subject to inspection by Metro PC Works on the resell condition, and credit will be issued after the product have been received and inspected.
Does Metro PC work?
Metro PC Works’ warranty coverage does not include freight related damages, improper installation, storage, or abuse of the products. Metro PC Works liability to the purchase price of the product that is sold. Nectron will not be held liable for incidental or consequential damages of any kind. Buyer accepts full responsibility for use ...
Is Nectron liable for consequential damages?
Nectron will not be held liable for incidental or consequential damages of any kind. Buyer accepts full responsibility for use of said products. Prior to returning any merchandise (defective or otherwise), customers must contact Metro PC Works to obtain a Return Authorization Number and shipping instructions.
Is Metro Restyling responsible for labor costs?
Please note that MetroRestyling is not responsible for labor costs and manufacturers do not typically compensate labor costs. Shipping is nonrefundable and there is a 30% restocking fee for all vinyl returns. Metro Restyling will not be liable if you order the wrong product.
Does Metrorestyling take responsibility for product failure?
Because of this, all sales are final for international transactions. Metrorestyling does NOT take responsibility in cases where there is a defect or product failure. Metro Restyling will replace or exchange products only if they are deemed to be incomplete or defective by a company representative.
Can you return vinyl?
Return Policy. All vinyl products purchased are custom manufactured to a specific order and are not returnable or exchangeable. Please take special care to order carefully and completely.
What is Metro PCS?
MetroPCS is the former name of the Metro by T-Mobile company—one of America’s largest and most popular prepaid wireless service providers. The company offers various smartphone models and four prepaid data plans.
How long does it take MetroPCS to refund?
Once you receive a device or accessory that you’re not satisfied with, you can return it and request a refund if: You return it in the first seven days from purchase for store-bought products, or within 30 days of purchase for products bought online.
How long do you have to cancel a service?
It means that, if you want to terminate your service because you’re not happy with the changes, you will have only ten days from being notified to do so. In case you don’t inform them during that period, the company will suppose that you accept the changes. You won’t be eligible for a refund afterward.
Can I get a refund for Metro by T-Mobile?
Even if you decide to cancel the Metro by T-Mobile service at the beginning of the billing period, you won’t get a refund. The “Bring your own device” program is not eligible for a refund.
How often do Metro points go to a transaction?
Points are awarded only once per transaction based on the total net amount of purchases and any promotions in effect. In the case of products sold by weight, members may not split their transaction. Product returns are handled according to Metro’s product return and exchange policy.
How long do you have to return a Metro card if you forgot it?
They have 14 days to return with their card and stamped sales slip to the store’s courtesy counter to get their point balance adjusted.
Does Metro offer promotions?
Metro may, at its sole discretion, offer personalized promotions, promotional activities, contests or others exclusively to certain categories of members . The details, terms and conditions of such promotions are communicated to members.
Can Metro cancel a card?
Metro reserves the right to cancel cards with incomplete or incorrect member information. Moreover, Metro will have no obligation to grant rewards or communicate any information or notice to a member who did not provide its personal information or an update of such (see Section 31).
Can Metro donate to charity?
Metro may, at its sole discretion and with the member’s express consent, authorize the donation of rewards to a charity. Program members must advise Metro of any changes in their personal information. Metro reserves the right to cancel cards with incomplete or incorrect member information.
What is the agreement between you and us?
The Agreement is the entire agreement between you and us regarding the rights you have with respect to your Service, except as provided by law, and you cannot rely on any other documents or statements by any sales or service representatives or other agents. The original version of the Agreement is in English.
What does it mean when you don't accept T&Cs?
When you accept, you're telling us that you are of legal age (which means you are either legally emancipated, or have reached the age of majority as defined in your jurisdiction) and that you are able to enter into a contract.
When will Metro by T-Mobile be effective?
Metro by T-Mobile Terms and Conditions of Service. Effective as of March 1, 2021. Thanks for choosing Metro by T-Mobile. Please read these Terms & Conditions of Service (“T&Cs”), which contain important information about your relationship with us, including mandatory arbitration of disputes between us, instead of class actions or jury trials.
Is Metro by T Mobile a warranty?
Except for any written warrant y that may be provided with a Metro by T-Mobile Device you purchase from us, and to the extent permitted by law, the Services and Devices are provided on an “as is” and “with all faults” basis and without warranties of any kind.
Can you tether a device to a non-harmful device?
Unless explicitly permitted by your Rate Plan or Data Plan, you are not permitted to use your Device or the Services in a way that we determine:
