Once you accept your product, Bob’s Discount Furniture allows returns in the following cases: Factory defects —You can return your item within one year from the date of receipt if it has a factory defect Accessories —You can return accessories within three days from the date of arrival and get a full refund if they are in brand-new condition.
Full Answer
What is Bob's way's refund and return policy?
It's the Bob's Way to be open, honest and clear! So here's our clear and simple refund and return policy. • You may cancel your order for a full refund at any time up until the day of delivery or pickup.
How do I cancel my Bob's furniture order?
– Bob's Discount Furniture How do I cancel my Bob's order? Oh no! Sorry to hear you're wanting to cancel your order! Please contact your store directly in order to get this completed. You may cancel your order for a full refund at any time up until the day of delivery or pickup.
What is the return policy for furniture?
• Once you accept your furniture it cannot be returned with a few exceptions... If an item has an unserviceable factory defect it will be replaced. Accessories may be returned for a full refund within 3 days of receipt provided they are in like-new condition.
What is Bob's Red Mill's return policy?
Cancellations, Returns and Refunds Policy. It's the Bob's Way to be open, honest and clear! So here's our clear & simple refund and return policy. You may cancel your order for a full refund at any time up until the day of delivery or pickup.
What time does a service technician come to your home?
Is Bob's Outlet a warranty?
About this website
Can bobs furniture be returned?
Cancellations, Returns and Refunds Policy You may cancel your order for a full refund at any time up until the day of delivery or pickup. Standard shipping (FedEx/UPS) item(s) including orders shipped directly from our factories may be cancelled for a full refund at any time up until the item(s) ships.
How do I return something to Bobs?
For your convenience, purchases of new unused products with their original packaging and tags can be returned by mail or at any of our retail locations, regardless of whether you made your purchase online, in a store, or by phone. Returns must be made within 28 days of their purchase date.
Can furniture stores charge a restocking fee?
You may be charged a restocking fee on returns—typically between 10 and 20 percent of a product's sale price. Also, stores might not refund a customer's original delivery fees. This depends on the reason for your return.
How do I cancel a bobs furniture order?
After I complete my purchase on mybobs.com, can I make changes to my order on the website? Once your order has been submitted, it is immediately forwarded for processing. For that reason, changes can only be made by calling or visiting a Bob's Discount Furniture store.
What is Bob's cancellation policy?
Return / Exchange Policy & Customer Satisfaction If you are unsatisfied for any reason with your purchase, you can return or exchange it within 30 days of delivery. Returned items must be new and in unused condition.
Does Bob's stores price match?
We will match the original purchase price on your exchange where applicable – just place the replacement order by phone.
How do I avoid restocking fee?
The best way to avoid a restocking fee is to find out the policy before making a purchase. Check with the retailer or seller about the following points: How long you have to return your purchase without any financial penalties.
What percentage of furniture is returned?
“Shoppers return 5 to 10 percent of what they purchase in store but 15 to 40 percent of what they buy online,” David Sobie, co-founder and CEO of Happy Returns told CNBC.
Can a store refuse to give a refund?
In the U.S., there's no federal law that says merchants have to accept returns. However, retailers are required to provide a repair, exchange, or refund if a product is defective. And under the FTC's “cooling off” rule, you have the right to cancel some sales within three days of the purchase and get a full refund.
How do I sue Bob's furniture?
Any customer who has a complaint with Bob's Discount Furniture may contact the company's customer care liaison team directly by email at WeCare@MyBobs.com. In the event the issues are not resolved directly with the company, a complaint may be filed with BBB online at www.bbb.org.
How long is Bob's goof proof?
5 full yearsBob's Goof Proof serviced by Guardian can be added to your purchase to cover you for 5 full years for all stains and most accidental and unexpected damage that occur from a single incident.
How long does it take to get furniture from Bob's?
Bob's Value Express items typically ship within 3 to 5 business days of purchase. A Bob's representative will call within 24 hours of placing an order to provide FedEx delivery information.
Can I dispute a restocking fee?
Items returned in original condition and within policy cannot be charged a restocking fee. You are not required to accept returns beyond the return window....Guidelines for charging restocking fees.Return RequestRestocking FeeThe buyer returns an item they received materially different from what they ordered.No restocking fee.9 more rows
How much is the living spaces restocking fee?
The restocking fee is $199 per mattress set (mattress and flat foundation(s)). The pick-up fee is based on the amount charged for your delivery zone exchange. Mattress bedding accessories (i.e. pillows, sheets, protectors and adjustable bases) are not refundable, returnable, or exchangeable.
Warranty – Bob's Discount Furniture
Warranty. What is and isn't covered under Bob's standard warranty? How long is my mattress warranty for? Are there any exceptions? How long is the warranty on Power Bob adjustable beds?
Bob's Goof Proof Claims Support
Welcome to Bob's Goof Proof Claims Support. What do you want to do? Start Service Request
Bob's Goof Proof Protection Plan | Bob's Discount Furniture
Bob’s Goof Proof serviced by Guardian can be added to your purchase to cover you for 5 full years for all stains and most accidental and unexpected damage that occur from a single incident.
What is and isn't covered under Bob's standard warranty?
All furniture purchased at regular price is guaranteed free from factory defects for one year to the original purchaser, as long as your item is still within my delivery area.
Bob’s Discount Furniture Hit with Another Class Action over ‘Goof ...
New to ClassAction.org? Read our Newswire Disclaimer. A proposed class action alleges Bob’s Discount Furniture has misrepresented its “Goof Proof Protection” plans given customers’ claims can be denied “on almost any basis,” including if a buyer cannot identify the exact date on which a tear or stain occurred.
Returns & Exchange | Bob's Discount Furniture
It's the Bob's Way to be open, honest and clear! So here's our clear and simple refund and return policy. • You may cancel your order for a full refund at any time up until the day of delivery or pickup.
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What time does a service technician come to your home?
Hours are Monday through Saturday from 8:00am to 10:00pm EST & Sunday from 11:00am to 10:00pm EST. We’ll schedule a service technician to come to your home and service any factory defect back to factory standards at no cost to you if the furniture falls within the 1-year guarantee period.
Is Bob's Outlet a warranty?
Merchandise purchased from Bob’s Outlet which is not Factory Fresh, as well as Showroom floor models are sold “As-Is” and are excluded from this limited warranty and service policy. There is no exchange, warranty (express or implied), refund, return, or service for such items. You assume all risk as to the quality and performance of such items. Should said item (s) prove defective following your purchase, you, and not Bob’s or the manufacturer or distributor, assume the entire cost of all necessary servicing or repair.
How long does it take to return a used item?
Returns must be made within 28 days of their purchase date. Used, worn or washed, and items sold “As-Is” are not eligible for return or exchange at any time. All returns require a valid proof of purchase in the form of original store receipt or web invoice.
Does a merchandise credit expire?
Merchandise credit does not expire. Online purchases made with Paypal and returned in store will be refunded as merchandise credit. Shipping Fees are Non-Refundable. Returns by Mail: Returns can also be made through the mail.
How long does it take to return a used item?
Returns must be made within 28 days of their purchase date. Used, worn or washed, and items sold “As-Is” are not eligible for return or exchange at any time. All returns require a valid proof of purchase in the form of original store receipt or web invoice.
Does a merchandise credit expire?
Merchandise credit does not expire. Online purchases made with Paypal and returned in store will be refunded as merchandise credit. Shipping Fees are Non-Refundable. Returns by Mail: Returns can also be made through the mail. Please download, print, and complete the Return Form that can be found on our website.
What time does a service technician come to your home?
Hours are Monday through Saturday from 8:00am to 10:00pm EST & Sunday from 11:00am to 10:00pm EST. We’ll schedule a service technician to come to your home and service any factory defect back to factory standards at no cost to you if the furniture falls within the 1-year guarantee period.
Is Bob's Outlet a warranty?
Merchandise purchased from Bob’s Outlet which is not Factory Fresh, as well as Showroom floor models are sold “As-Is” and are excluded from this limited warranty and service policy. There is no exchange, warranty (express or implied), refund, return, or service for such items. You assume all risk as to the quality and performance of such items. Should said item (s) prove defective following your purchase, you, and not Bob’s or the manufacturer or distributor, assume the entire cost of all necessary servicing or repair.
Key Aspects of The Bob’s Furniture Return Policy
- If you ordered the wrong product from Bob’s Discount Furniture, you can cancel it and get a full refund before the delivery or pick-up date. You can also cancel an order with standard shipping, like FedEx or UPS, and get a full refund if you cancel before the item is shipped. This also includes orders shipped directly from the factory. Once you acc...
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DoNotPay Can Assist You in Returning Products to Many Other Companies
- There’s more we can do for you! If you are disappointed with a purchase from any other company, look it up in our learning center or the table below and learn how to send it back in no time.
We Can Help in Many Other Ways!
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