Full Answer
Does Neiman Marcus have designer fragrances?
Choose the scent that defines you from Neiman Marcus’ exclusive collection of men’s and women’s designer fragrances. From fruity and floral to mysterious and intoxicating, our selection features sophisticated scents to enhance your personal style.
How do I return items to Neiman Marcus?
Eligible items may be returned to a Neiman Marcus store for credit within 30 days of the delivery date. Bring the merchandise and either your return slip (if purchase was made online) or receipt (from in-store purchases) to any store sales associate.
What is Neiman Marcus'return policy?
NeimanMarcus.com will refund the purchase price, applicable duty and taxes directly to you when your return reaches our fulfillment center and is fully processed. Returns will be subject to a $30.00 (U.S.) processing fee unless defective. Customers who process a return through other carriers will do so at their own expense.
Can I return items purchased at Bergdorf Goodman or Neiman Marcus?
Neiman Marcus stores are unable to process returns for items purchased at Bergdorf Goodman, Last Call and Horchow stores, online or via catalog. Click here to start your gift return and print your return slip using the order number. You will need this return slip to return items in store.
See more
Can you return opened perfume to Neiman Marcus?
Neiman Marcus: Yup! Returns are accepted on opened products, in-store and online. If you ordered online, you can return in-store with a receipt or other proof of purchase (like your packing slip).
How strict is Neiman Marcus return policy?
Neiman Marcus is glad to accept returns of saleable merchandise for a full refund or exchange if you are unhappy with your purchase. Returns are accepted within 30 days of receipt and the goods should be in the same condition as when received - unworn, undamaged, saleable, with original tags and packaging.
What is Neiman Marcus exchange policy?
Any merchandise purchased at a Neiman Marcus store should be returned to a Neiman Marcus store within 30 days of purchase. Take your item with tags, plus the receipt and all vendor packaging to a sales associate in the store. You can also mail items back to the store at your own expense.
Can I return opened perfume to VS?
Any item(s) purchased that you don't love may be returned, including Sale & Clearance and items received as gifts.
What does Neiman Marcus do with returned items?
Neiman Marcus approves returns to customers who are dissatisfied with their purchase if the returned items are in a saleable condition. By saleable, the company means unworn, undamaged, and presentable items with the original packaging and tags.
Can you return Louis Vuitton after 30 days?
Providing the return is within 30 days (or guidelines of your country), you can exchange, get store credit, or a refund for the item in-line with the LV returns policy.
Can I return fragrance?
Make sure that the perfume is only slightly used You can ask for a refund if you don't like the fragrance or experience an allergy after spritzing it on yourself. According to a customer support agent, "slightly utilized" suggests the fragrance or odor was applied only once or twice.
Can I return an opened perfume to Sephora?
Returns Policy If you are not completely satisfied with a Sephora purchase or gift for any reason, Sephora welcomes you to return new or gently used products for a full refund to your original method of payment if returned within 30 days of purchase, in most cases.
Can you return an opened perfume to Ulta?
For purchases made in Ulta Beauty stores Product(s) returned within 60 days of the original purchase that include the original receipt (or can be verified in our system using your Ultamate Rewards member ID), will be fully refunded via the original form of payment.
Where do Neiman Marcus returns go?
The credit will be accepted at their retail stores and online. If the gift is worth more than $2,000, Neiman Marcus will issue a check in that amount to the returner. Merchandise purchased through the book can be returned to the store for full credit.
Can I return Neiman Marcus at last call?
Last Call stores only accept returns of merchandise that was purchased in a Last Call store or at LastCall.com. You cannot return items purchased at Neiman Marcus, Bergdorf Goodman, and Horchow stores in a Last Call store.
How do I return online orders?
Most businesses with an online store have a return policy in place....Read the store's return policy. Before you purchase anything, carefully read through the store's policy about how to return something you ordered online. ... Keep the original packaging. ... Take photos of any damage or defects. ... Start the return process ASAP.
How to contact Neiman Marcus?
If you have questions, please contact NeimanMarcus.com at 1 (888) 888-4757.” – Neiman Marcus web site
What is a Neiman Marcus gift card?
When a gift is returned, a Neiman Marcus Group Merchandise Credit Gift Card will be issued to the gift recipient for the amount of the returned merchandise. The card can be used for purchases from Neiman Marcus, Horchow, and Bergdorf Goodman stores, catalog, and online.
How long does it take to get merchandise back after delivery?
Merchandise returned more than six months after the delivery date will be shipped back to you at your expense.
What is the number to call for return of merchandise?
Merchandise Value of $5,000 or More. To ensure the proper handling of a return for merchandise with a retail value of $5,000 or more, please call 1-800-825-8255 extension 5740, Monday through Friday, 8:00AM to 8:00PM (CST) to arrange a special pick up.
How long does it take to return a Cartier watch?
All precious jewelry and Cartier watches must be returned within 60 days from the date of receipt and must include all original documentation. Return/exchange policies for specific items that do not apply to the above policy, such as jewelry, fine art, etc., will be noted on the packing slip on that item.
What is the number to call for Neimanmarcus?
This includes permanent Sale items and excludes temporary special promotion items and ONLINE CLEARANCE items. For questions and adjustments call 1-888-888-4757. We work hard to ensure the accuracy of pricing on Neimanmarcus.com, but despite our best efforts, pricing errors may occur.
Can you return a Neiman Marcus product?
For cosmetic color consultation, we recommend contacting your nearest Neiman Marcus store and asking to speak with a cosmetic specialist who will be happy to assist with selections matching your skin tone and type. Once placed, orders for personalized items cannot be canceled, and personalized items cannot be returned. We ask that you take special care when specifying initials or names, and if requested, the style and color of the personalization. Perishable foods are not returnable. Please call us at 1-888-888-4757 for questions about your perishable items. All precious jewelry and Cartier watches must be returned within 60 days from the date of receipt and must included all original documentation. Return/exchange policies for specific items that do not apply to the above policy such as jewelry, fine art, etc., will be noted on the packing slip on that item.
What is Shoprunner shipping?
ShopRunner is a convenient shopping option available on our site that offers its members free 2- day shipping and free return shipping on select items.
Does Neiman Marcus accept returns?
At Neiman Marcus, we respect and value every customer. Because your trust is important to us, we want you to be completely happy with every purchase. If you are not satisfied, for any reason, we are glad to accept returns of saleable merchandise for a full refund or exchange. Refunds will be credited to the original form of payment. The following rules apply:
How to find Neiman Marcus store?
You can find the nearest Neiman Marcus store using the store locator page. It only requires your ZIP code to find stores in your area. Visit your local Neiman Marcus and ask an employee to help you with your return at any time during their work hours.
How to contact Neiman Marcus?
You can try contacting a Neiman Marcus customer care agent via the online chat form in the following way: 1 Open the Neiman Marcus website 2 Click on the Live Chat button in the bottom right corner of your screen 3 Enter your details and order number 4 Select Contact Agent 5 Explain your return request to the agent and follow their instructions
How Long Does the Neiman Marcus Return Processing Take?
Neiman Marcus takes up to six weeks to process your return request and credit your source of payment with the appropriate refund balance.
What time does Neiman Marcus call?
Neiman Marcus customer care is available from 6 a.m. to 12 a.m. every day of the week. Call them at 1-972-556-6044 and request a return.
What happens if a company refuses to accept your return?
If a company is refusing to accept your return request or they are being difficult , you can sue them in small claims court. We can help you do that by:
How long does it take to return a product?
Items with the final sale, altered, customized, or special order tags cannot be returned. You can return products within 30 days of purchase, with valid proof, e.g., a receipt for store purchases or the return merchandise authorization number for online purchases.
What to type in the details about your purchase?
Type in the details about your purchase, e.g., the name of the company, products, and the reasons for returning them
