If you aren't completely happy with your purchase, simply return it within 45 days from purchase. Returns must be in new condition, in the state you received them. New Balance reserves the right to refuse worn or damaged merchandise. Unfortunately, we cannot accept returns on custom shoe orders.
What is New Balance's return policy for items returned to stores?
If you are returning an item from Alaska, Hawaii, Guam, Puerto Rico, other U.S. territories or an APO/FPO address, claim a pre-paid USPS return label here. Please allow up to 14 days after we receive your package to process your refund and credit your account. Orders made on newbalance.com may be returned to New Balance stores and Factory Stores.
What is New Balance's customer service policy for online purchases?
Customer service policies will likely differ for online and offline purchases. Returning an item in a New Balance store: If you purchased merchandise at a New Balance store, take the merchandise back within 30 days of your purchase with the receipt to receive a refund. If the item has been worn, the store reserves the right to refuse the refund.
What is the New Balance exchange policy?
New Balance Exchange Policy is described in the listed below area. The concept behind putting a brand-new order is that you return your item, position a brand-new order and already obtain the refund for the previous order you return. For instance, you wish to trade your sporting activities footwear.
How do I get a refund on my new balance order?
Place a new order on newbalance.com at your earliest convenience. You will be refunded to the original form of payment for returned items within 15 business days of receiving the return. Returns: What is Your Returns Time Frame?
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Can I return worn shoes to New Balance?
You have 30 days to return your order completely FREE. 1. Pack the item(s) in the original packaging so that the contents stay protected. All items must be unworn (worn items will not be refunded).
Does New Balance have a satisfaction guarantee?
New Balance is committed to fitting you in the right gear to meet your goals, and as such, we back our products with a 30-day 100% satisfaction guarantee. If you aren't completely satisfied with your purchase, simply call us at 844-628-3267 and we will assist you in returning the products.
Can you return to New Balance without receipt?
Your purchase must have been made within the last 6 months from an authorized New Balance dealer and proof of purchase is required. If you do not have your original receipt, we suggest reaching out to the place of purchase. Many stores and websites can provide you with a receipt.
Do New Balance do exchanges?
New Balance does not issue exchanges. We recommend placing a new order for a replacement item. Our inventory changes often and select sizes and colours may sell out. Place a new order online.
Does New Balance run small?
New Balance sizing notes New Balance sneakers fit true to size so take your normal size. New Balance shoes are made to fit directly out of the box, meaning that – unlike so many sneaker brands – they do not need to be broken in.
Does New Balance give student discounts?
Here you can verify your student status by providing an official university email. Once verified, you will gain access to an exclusive 15% off student discount code from New Balance.
Does New Balance offer free return shipping?
Click to get a free return shipping label within 45 days of the purchase date. You do not need a NewBalance.com account to print, or email, a return label. Enter your order number and shipping ZIP code to access your order.
Can you return crocs without a receipt in store?
Items may be returned for an exchange or refund within 90 days with receipt or proof of purchase. If you do not have a receipt or it is past the 90-day window, we cannot replace your item, but we would love to help you find a new pair.
How do I contact New Balance?
However, you can still place orders over the telephone by calling Customer Care toll-free at 1-800-595-9138.
How do I return clothes to next?
To a Next Store - It's FREE to return!...How do I return?Login into 'My Account', then select “Arrange a return” from the menu to book a collection.Attach the returns label to the outside of the parcel. ... Make sure the items are packed securely, with the remainder of the despatch note inside of your parcel.More items...
How do I contact New Balance?
However, you can still place orders over the telephone by calling Customer Care toll-free at 1-800-595-9138.
What's Zappos return policy?
If you are not 100% satisfied with your purchase from Zappos you can return your item(s) for a full refund within 365 days of purchase. (Returns must be unworn, in the state you received them, and in the original packaging.)
How long does it take to return a new balance?
New Balance Return Policy is different for every country. Return your product within 30 days of acquisition date if you are not satisfied. Used Products are declined. Return your product in an original condition.
Where is the new balance policy spread out?
New Balance is commonly spread out in Europe And the New Balance Return Policy is same for nearly all the countries. The Policy is as mentioned. Together with the countries.
How long does it take to get a refund from a refunded item?
All the reimbursements will certainly be provided in the Original Payment approach. After the returns are processed, it may use up to 7-25 days to refund the quantity.
What is NB1 return policy?
New Balance Return Policy has mentioned concerning the returns named as NB1 returns. NB1 products are those which are made on the unique demand by you. These products are customized.
What is a brand new order?
The concept behind putting a brand-new order is that you return your item, position a brand-new order and already obtain the refund for the previous order you return. For instance, you wish to trade your sporting activities footwear. You order shoes, you receive them, yet they are not of your size. Currently, you will certainly trade it.
How long does it take for UPS to process a return?
As soon as the item is gotten by the Return Department, it will be processed within 5-10 days. Returns after 30 days are not acceptable and if the product seems to be malfunctioning it will be rejected.
How many countries does New Balance work in?
New Balance will certainly upload a notification through the service at least 7 days before the reliable date of such modifications. In Asia, New Balance remains in 8 countries. India, China Mainland, Hongkong, Singapore, Taiwan, Japan, Republic of Korea, and Russia. Allow’s undergo the New Balance Return Policy for Asia.
The Key Points of the New Balance Returns Policy
Like many retailers, New Balance sets a limit on how many days you can keep a product before returning it. All New Balance items must be returned within 45 days of purchase. Here are the most important terms and conditions for returning items:
Returning Products to New Balance on Your Own
There are two ways to go about returning items to New Balance on your own:
The New Balance Payment and Refund Policies
As with most retailers, New Balance refunds are made to the payment method you used during the purchase. You will receive a confirmation email once your return is processed and your refund is sent out. New Balance does not refund shipping costs.
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Going through the lengthy process that is set out by the New Balance returns policy can be tedious, especially if you have a busy schedule. Why go through this unnecessary struggle when you can use DoNotPay to initiate the return request for you?
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How to Return or Exchange an Item at New Balance
New Balance is one of the leading athletic sneaker brands in the United States. Customers can purchase New Balance shoes at many offline retailers, but items from New Balance are also available at dedicated store fronts and online. Customer service policies will likely differ for online and offline purchases.
Returning an Item
Returning an item in a New Balance store: If you purchased merchandise at a New Balance store, take the merchandise back within 30 days of your purchase with the receipt to receive a refund. If the item has been worn, the store reserves the right to refuse the refund. Your money will be refunded using the method of payment.
Official New Balance Return Policy
The official return and refund statement by New Balance claims customers deserve to be 100-percent happy with their purchase. All items can be returned within 30 days of purchase for a full refund.
Were They Helpful?
We called customer service at 1-800-595-9138. The call was answered by an automated system. We were immediately placed on hold without having to press any buttons or speak any commands into the phone. Music played in the background and the call was occasionally interrupted with a short automated message.