What is New Balance's return policy for online orders?
newbalance.com orders may be returned at any New Balance store or New Balance Factory Store within 45 days of the date of your purchase. Simply present your packing slip or a copy of your order confirmation email to a store associate.
What is the New Balance exchange policy?
New Balance Exchange Policy is described in the listed below area. The concept behind putting a brand-new order is that you return your item, position a brand-new order and already obtain the refund for the previous order you return. For instance, you wish to trade your sporting activities footwear.
How long does it take to get a refund from New Balance?
Please allow up to 14 days after we receive your package to process your refund and credit your account. Orders made on newbalance.com may be returned to New Balance stores and Factory Stores. Find your closest store here. Bring packing slip or show order confirmation email at store.
Why do you have to return a gift to New Balance?
Because when you obtain the product the obligation is all yours, in case of gifts the third-party is accountable. New Balance Return Policy gives you 7 days to return your product if you are not satisfied with it, that is 7 days after you get the item at the place of distribution.
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What is New Balance return policy?
If you aren't completely happy with your purchase, simply return it within 45 days from purchase. Returns must be in new condition, in the state you received them. Non-returnable items cannot be returned. Enter your order number above and follow the steps to complete your return.
Can you return used shoes to New Balance?
You have 30 days to return your order completely FREE. 1. Pack the item(s) in the original packaging so that the contents stay protected. All items must be unworn (worn items will not be refunded).
Can I return New Balance without receipt?
Your purchase must have been made within the last 6 months from an authorized New Balance dealer and proof of purchase is required. If you do not have your original receipt, we suggest reaching out to the place of purchase. Many stores and websites can provide you with a receipt.
Does New Balance have a satisfaction guarantee?
New Balance is committed to fitting you in the right gear to meet your goals, and as such, we back our products with a 30-day 100% satisfaction guarantee. If you aren't completely satisfied with your purchase, simply call us at 844-628-3267 and we will assist you in returning the products.
Does New Balance run small?
New Balance sizing notes New Balance sneakers fit true to size so take your normal size. New Balance shoes are made to fit directly out of the box, meaning that – unlike so many sneaker brands – they do not need to be broken in.
Does New Balance offer free return shipping?
Click to get a free return shipping label within 45 days of the purchase date. You do not need a NewBalance.com account to print, or email, a return label. Enter your order number and shipping ZIP code to access your order.
Does New Balance give student discounts?
Here you can verify your student status by providing an official university email. Once verified, you will gain access to an exclusive 15% off student discount code from New Balance.
How do I return a UPS parcel?
Simplifying customer returnsNavigate to "My Shipments" Log into your account and navigate to the "My Shipments" section.Create the return. Select the shipment that needs to be returned and then click "Create return". ... What to do with the shipping documents. ... Paying for the return shipment. ... Shipment drop-off.
Can you return crocs without a receipt in store?
Items may be returned for an exchange or refund within 90 days with receipt or proof of purchase. If you do not have a receipt or it is past the 90-day window, we cannot replace your item, but we would love to help you find a new pair.
Can you return New Balance after wearing them?
Returns are accepted within 45 days from the date of the purchase.
How do I contact New Balance?
However, you can still place orders over the telephone by calling Customer Care toll-free at 1-800-595-9138.
Can you return New Balance after wearing them?
Returns are accepted within 45 days from the date of the purchase.
Can you return crocs without a receipt in store?
Items may be returned for an exchange or refund within 90 days with receipt or proof of purchase. If you do not have a receipt or it is past the 90-day window, we cannot replace your item, but we would love to help you find a new pair.
How do I return a UPS parcel?
Simplifying customer returnsNavigate to "My Shipments" Log into your account and navigate to the "My Shipments" section.Create the return. Select the shipment that needs to be returned and then click "Create return". ... What to do with the shipping documents. ... Paying for the return shipment. ... Shipment drop-off.
How do I contact New Balance?
However, you can still place orders over the telephone by calling Customer Care toll-free at 1-800-595-9138.
How long does it take to return a new balance?
New Balance Return Policy is different for every country. Return your product within 30 days of acquisition date if you are not satisfied. Used Products are declined. Return your product in an original condition.
How to contact New Balance by phone?
Firstly, you need to speak to the Customer Service Number at 3003-7779 or email to New Balance. Providing details regarding the order number, the form of repayment used during acquisition and likewise mention the factor for returns.
How long does it take to get a refund from a refunded item?
All the reimbursements will certainly be provided in the Original Payment approach. After the returns are processed, it may use up to 7-25 days to refund the quantity.
What is NB1 return policy?
New Balance Return Policy has mentioned concerning the returns named as NB1 returns. NB1 products are those which are made on the unique demand by you. These products are customized.
What is a brand new order?
The concept behind putting a brand-new order is that you return your item, position a brand-new order and already obtain the refund for the previous order you return. For instance, you wish to trade your sporting activities footwear. You order shoes, you receive them, yet they are not of your size. Currently, you will certainly trade it.
What to do when you see damage on receipt?
At the time of receipt, examine the item effectively. If you see the damage you can decline to take the item.
Why do you pack items in the original package?
Pack the item in the Original Package to make sure that they are protected.
How long can you keep a New Balance product?
Like many retailers, New Balance sets a limit on how many days you can keep a product before returning it. All New Balance items must be returned within 45 days of purchase. Here are the most important terms and conditions for returning items:
Can you exchange a New Balance product?
New Balance does not allow exchanges if you buy products online. You must return the purchased product and place a new order if you want to make an exchange.
Does New Balance issue return labels?
New Balance will only issue a prepaid return label if you’re making the return from Alaska, Hawaii, Guam, Puerto Rico, other U.S. territories, or an APO/FPO address. DoNotPay will make sure you get a return label so you can ship the product back free of charge wherever in the U.S. you may live!
Does New Balance offer promotional discounts?
New Balance applies promotional discounts to all eligible products in your order. If you choose to return such a product, you will lose the appropriate portion of the discount.
Does New Balance refund shipping?
You will receive a confirmation email once your return is processed and your refund is sent out. New Balance does not refund shipping costs.
How long does it take to get a refund from New Balance?
Returning an item in a New Balance store: If you purchased merchandise at a New Balance store, take the merchandise back within 30 days of your purchase with the receipt to receive a refund. If the item has been worn, the store reserves the right to refuse the refund. Your money will be refunded using the method of payment.
Can you get a refund for defective items?
Defective items are accepted at any time for a refund, but the defective must be caused by a manufacturer error.
Can you get a refund if you paid in cash?
Your money will be refunded using the method of payment. For instance, if you paid in cash, you’ll receive a cash refund. If you do not have a receipt, the store may give you store credit for an approved return at the store’s discretion. You can use the Store Locator at http://www.shopnewbalance.com/store_locator.asp to find a store near you.
