Quick Facts
| Time Limit | None |
| Receipt Required | Yes |
| Restocking Fee | No |
| Refund / Exchange | Return or exchange, at customer’s option |
| Original Packaging Required | Yes |
What is O'Reilly's return policy for auto parts?
Please read the following instructions prior to making a return to your local O'Reilly Auto Parts store location. All merchandise returned as NEW must be in its original packaging, unopened and uninstalled, including all original materials supplied with the product. All returns must be presented with the original purchase receipt. No exceptions.
Can I return an online order to an O’Reilly Store?
Both online and in-store purchases can be returned to your local store. An original purchase receipt is required for all returns, and we ask that you make your return as soon as possible. Here’s what you’ll need: Remember, even items purchased online can be returned to any O’Reilly Auto Parts store.
Can I return a core to O’Reilly Auto Parts?
You may return cores to any O’Reilly Auto Parts store (even if the original product purchase was online); you must have the packing slip or shipping confirmation email. Cores may also be returned directly to OReillyAuto.com (customer pays shipping). To send a core back, you must obtain an RMA (Return Material Authorization) from OReillyAuto.com.
Does O’Reilly Auto Parts charge taxes?
O’Reilly Auto Parts is required to collect taxes in all states where we have a physical presence. We are also required to calculate your taxes based on where your order is being shipped to.
How long do you have to return something at O Reilly's?
within 60 daysPLEASE NOTE: All returns must be requested within 60 days of the original order date.
Can I return auto parts without receipt?
Products that don't have a receipt or proof of purchase are referred to as “core” items. You may still be able to return core items as long as they pass an inspection. The inspection ensures that the product can be resold. Customers are responsible for all core products sent to the fulfillment center.
Does Oreillys keep track of purchases?
You may also receive additional members-only benefits, such as exclusive offers, special product-related promotions, weather related offers, and you can also track your purchases and point balance at OReillyAuto.com/signin.
Can I return a part to O Reilly's?
If your product is defective and covered by warranty, you may return it to any O'Reilly Auto Parts store for a replacement, repair, or refund. You MUST have the original sales receipt to be eligible for warranty service.
Can you return auto parts?
Returns must meet the following criteria, or your Advance Auto Parts return request will be denied: The item has to be in its original packaging and condition. It has to be unopened and uninstalled. It needs to include all the original materials that go with the product.
Does Oreillys do cash back?
Let's know 'Does Oreillys do Cashback? ' The company does provide cashback to its customers.
Does Oreillys price match?
O'Reilly Auto Parts strives to provide the lowest possible price to our customers; however, we are currently unable to price match online competitors. Our retail locations do have a low price guarantee and will match the price of most local competitors.
Does O'Reilly check engine light for free?
Along with free Check Engine light testing, O'Reilly Auto Parts also provides several other free store services including alternator and starter testing, wiper blade and bulb installation, and fluid and battery recycling.
What is NAPA Auto Parts return policy?
NAPA Online believes in customer satisfaction. Within 30 days of receipt of items purchased from NAPA Online, customers may choose to return: Any new item in original packaging and condition. Any used core, as long as it is shipped in the box that contained the new product.
Can I look up a receipt from Advance Auto Parts?
You can find a copy of your receipt in your Order Confirmation email as well as in the “Your Order Status” section of Your Account. If you did not register with us and cannot locate your Order Confirmation email, please contact Customer Care at 1-877-ADVANCE (238-2623).
What's the return policy at Advance Auto Parts?
Online purchases can be returned to any Advance Auto Parts store within 45 days from the date of purchase. Bring original packaging and your receipt, Order Confirmation email or Merchandise Return Form. All refunds will be credited back to you via the same payment method used for your original order.
How long does it take to get my money back from AutoZone?
Returning a Product to an AutoZone Store For faster processing, you can take the credit card used to make the purchase to an AutoZone store, as the refund will be credited immediately.
How long does it take to get a refund from a company?
The company will give you a refund to the original payment method within three to five business days. If you send an item that wasn’t authorized for a return, you will have to pay a shipping fee to receive it back.
Can you return O'Reilly parts online?
There is no time limit for New returns if you possess the original purchase receipt.
Can you return a core to O'Reilly?
You can return a core to any O’Reilly Auto Parts store or ship it directly to the company’s online store. Note that you must have the original receipt or the packing slip and confirmation email for your return to be accepted.
How far away from the original battery do you have to return it?
If you are less than 25 miles away from the original place of purchase, you must return the battery to that place of purchase for any warranty service. If you are more than 25 miles from the original place of purchase, then you must call the Warranty Administration Office prior to any warranty service being performed.
How long is a warranty on a product?
If a product is replaced under this warranty (“Defective Product”), a replacement product will be covered for 90 days from the date of exchange, or for the remainder of the warranty period, whichever is greater.
How long is a commercial vehicle warranty?
Commercial Vehicles - Any product which is used or installed on a commercial vehicle shall have a warranty period of 90 days after the date of product purchase. If your receipt states Limited Lifetime Warranty, we will warranty the original part as long as you own the vehicle on which the part was originally installed.
Does O'Reilly have a warranty?
Most of O’Reilly Auto Parts’ products are covered by this Limited Warranty, however, some exceptions may apply. This Limited Warranty begins when you purchase the product and lasts for the length of time described in the product’s warranty. The warranty period may also vary depending on the product.
Can you return a defective O'Reilly car?
If your product is defective and covered by warranty, you may return it to any O’Reilly Auto Parts store for a replacement, repair, or refund. You MUST have the original sales receipt to be eligible for warranty service.
Is Automotive Business Solutions a warranty?
This warranty is not a warranty of Automotive Business Solutions, Inc., their affiliates, subsidiaries, their employees or member companies. Automotive Business Solutions Inc. serves as the administrator only. This limited warranty is not a full warranty.
Is shipping and handling covered by warranty?
Shipping and handling expenses are the sole responsibility of the consumer and are not covered under the manufacturer's warranty. Certain repair costs may be the responsibility of the consumer. In such event, O'Reilly Auto Parts will notify the consumer of the estimated repair costs prior to making such repairs.
Buy Online, Pick Up In Store
At OReillyAuto.com, you can view the availability status at a store near you and make your purchase online. Then, all you have to do is stop by and pick up your order at the store.
Special Orders
If you’re looking for an item that’s not in stock, your local O’Reilly Auto Parts store can help. Just call or stop by for more details.
Buy Online, Ship to Home
Once you’ve selected a store and the items you’re looking for, you can choose the “Ship to Home” option to have your order delivered to you.
Shipping & Delivery
O’Reilly Auto Parts is pleased to offer Next Day Delivery on over 100,000 parts available on OReillyAuto.com.
Missing Orders
My order should have been here by now. How can I be sure it isn’t lost or stolen?
OReillyAuto.com Information
At O'Reilly Auto Parts, we are concerned about your safety and want to prevent damage to your vehicle. With today's vehicles, purchasing and installing auto parts can be a complicated process. We understand this. That is why we have Professional Parts People and powerful search software to help you through the process.
COVID-19 Update: A Message to Our Customers
At O’Reilly Auto Parts, Safety & Wellness, Along with Excellent Customer Service, Are Long-Standing Core Culture Values.
Can I get a refund without a receipt?
Can you exchange or get a refund without a receipt? If you simply change your mind, the retailer has no legal obligation to give you your money back, should you return an item without a receipt. However, many stores will offer an exchange or credit note, so its always worth asking.
Can I return items to AutoZone?
To return a product to an AutoZone store, simply take the product, in its original packaging and/or box, and your receipt to the store of your choice. You must drain all fluids, if any, from the product before returning it.
How do I return an AutoZone online order?
How do I return something I’ve purchased online? Anything ordered at AutoZone.com can be returned to any AutoZone store. To return your purchase directly to AutoZone.com, follow the instructions on the shipping invoice or read the Online Return Policy .
What stores have a no receipt return policy?
Most of the stores listed below will return or exchange an item without a receipt and give you 90 days or more to make the transaction.
Can a company refuse a refund?
You can usually still get a full refund due to what’s called your ‘short-term right to reject’. After that only expect exchange, repair or part-refund. Within six months. The shop must prove goods weren’t faulty when they sold ’em – after that, you must prove they were.
How long do you have to return a core?
How long do I have to send back the core? Cores must be returned within 30-days of your original purchase date to qualify for a refund.
What is a core charge at AutoZone?
The core charge, sometimes called a core price, is a form of deposit you pay until returning your old part. If you don’t have the core at the time of purchase, you must pay the core charge. That charge is refunded to you when you return the core.
