Synopsis
Items may be returned in store or shipped using a generated shipping label.
Policy Statement
The original sales receipt must accompany all returned merchandise. New items returned will be credited the full purchase price and applicable taxes to the credit card the order was originally charged to. Shipping and handling charges are not refundable.
How long does it take to get a refund from a company?
The company will give you a refund to the original payment method within three to five business days. If you send an item that wasn’t authorized for a return, you will have to pay a shipping fee to receive it back.
Can you return a core to O'Reilly?
You can return a core to any O’Reilly Auto Parts store or ship it directly to the company’s online store. Note that you must have the original receipt or the packing slip and confirmation email for your return to be accepted.
Can you return O'Reilly parts online?
There is no time limit for New returns if you possess the original purchase receipt.
How long is a warranty on a product?
If a product is replaced under this warranty (“Defective Product”), a replacement product will be covered for 90 days from the date of exchange, or for the remainder of the warranty period, whichever is greater.
How long is a commercial vehicle warranty?
Commercial Vehicles - Any product which is used or installed on a commercial vehicle shall have a warranty period of 90 days after the date of product purchase. If your receipt states Limited Lifetime Warranty, we will warranty the original part as long as you own the vehicle on which the part was originally installed.
How far away from the original battery do you have to return it?
If you are less than 25 miles away from the original place of purchase, you must return the battery to that place of purchase for any warranty service. If you are more than 25 miles from the original place of purchase, then you must call the Warranty Administration Office prior to any warranty service being performed.
What is a licensed repair facility?
A Licensed Repair Facility is any repair facility, otherwise properly licensed by state and local governmental entities which maintains valid ASE Certification. 3. Authorization to repair.
Does O'Reilly Auto Parts warranty cover labor?
This limited warranty does not cover labor, towing, or rental car charges, which are the sole responsibility of the purchaser. This limited warranty does not cover incidental, consequential, indirect, or special damages. This limited warranty represents the total liability of O’Reilly Auto Parts for any product to which it applies.
Does O'Reilly have a warranty?
Most of O’Reilly Auto Parts’ products are covered by this Limited Warranty, however, some exceptions may apply. This Limited Warranty begins when you purchase the product and lasts for the length of time described in the product’s warranty. The warranty period may also vary depending on the product.
Can you return a defective O'Reilly car?
If your product is defective and covered by warranty, you may return it to any O’Reilly Auto Parts store for a replacement, repair, or refund. You MUST have the original sales receipt to be eligible for warranty service.
