Return-Policy.org

onewheel return policy

by Dee Sauer Published 2 years ago Updated 2 years ago
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Can Onewheel be returned?

We accept returns on all unused and unopened items within 30 days of delivery. All refunds minus any shipping / restocking fee will be processed after an evaluation process. Email support if you are looking to return some items. We are not able to accept returns on any Onewheel once it has been ridden.

Does Onewheel come with warranty?

The COMPANY warrants that the PRODUCT, other than the footpad, tire and battery pack, will be free from defects in materials and worksmanship for a period of 12 months / 2000 KM (1243 miles), whichever comes first. The warranty for the footpad, tire and battery pack is 6 months / 1000 KM (622 miles).

Can you cancel a Onewheel order?

Or you can call customer service immediately at 1.800. 872.5384 for help with canceling your order. Please call us immediately at 1.800.

How long is Onewheel free shipping?

Rent a Onewheel GT, Pint X, or Pint anywhere in the US (lower 48 states). We'll ship a board to your door or to your destination. SUPrents offers convenient Onewheel GT, Onewheel Pint X, or Onewheel Pint rental options from 3 days to 10 days. Shipping is free both ways.

How many miles is a Onewheel good for?

The new Onewheel GT can travel 32 miles on a single charge.

Does changing tire on Onewheel void warranty?

Changing the tire one the Onewheel will void the warranty.

How can a customer cancel an Afterpay order?

Simply:Log in to your Merchant Account (Afterpay) you will need login credentials these are usually set up at the time of account creation for you.Locate the order you wish to modify using order number (partial or full refunds accepted)Key in the refund amount.Done!

Can you cancel Levi order?

After you have clicked 'Submit Order,' your order begins to process and you cannot change your order. However, you can cancel an order as long as we have not yet processed it. To make buying items on the site as efficient as possible, we aim to process your order within an hour of you placing it.

Can you fly with a one wheel pint?

Summary: Onewheel Pint: YES. According to FAA regulations the Onewheel Pint IS allowed on airlines HOWEVER, apparently the first batch of Pints were shipped with a manufacturing defect.

Can you ship a Onewheel XR?

Shipping via ground is permitted for the Onewheel. The Onewheel should be packaged in its original packaging. You can have a second box around the Onewheel to prevent damage to the original box and to deter theft. The Onewheel should have a charge less than 30%.

Can you track a Onewheel?

Can you track a stolen Onewheel? There is no way to track a stolen Onewheel. Keep your serial number so you can report that the board is stolen to Future Motion Inc.

How do I fix my Onewheel?

0:036:23Where to go for Onewheel Repairs & Maintenance - YouTubeYouTubeStart of suggested clipEnd of suggested clipAnd you're wondering where you can go to get a tire change fix a broken light or to revive a brickedMoreAnd you're wondering where you can go to get a tire change fix a broken light or to revive a bricked onewheel. There may be a one wheel repair shop.

How do I register my Onewheel?

0:077:43OneWheel Pint Tutorial: Registering your board and first-time charging ...YouTubeStart of suggested clipEnd of suggested clipSo whether or not you've done this already or you know maybe you lost them manual that came withMoreSo whether or not you've done this already or you know maybe you lost them manual that came with your board you simply go to this website to register it.

Are Onewheels waterproof?

Onewheels are water-resistant, not waterproof. They can withstand some moisture, but we recommend taking extra caution when riding in or near water and drying your board completely before charging to avoid damage.

How do I change the battery in my Onewheel?

2:189:09How to change the Battery on a OneWheel XR - YouTubeYouTubeStart of suggested clipEnd of suggested clipSo if you spin that you're going to twist all of those pins. And they'll break that's no good. SoMoreSo if you spin that you're going to twist all of those pins. And they'll break that's no good. So you want to twist just this front part of it. Now you can just pull the whole thing off.

What happens if your Onewheel is low on charge?

If the LED is mainly off with brief pulses of “on”, then your Onewheel is low on charge. Alternatively you can also download the Onehwheel App for the exact charge of your board. When your board is low on charge you will want to turn your board off and charge it.

Why do you have to have a proper stance on a Onewheel?

Make sure to have a proper stance because your foot must be touching both halves of the front footpad for your Onewheel to engage. Some soft-soled footwear or lightweight riders may not properly engage the footpad and need to try different shoes or stances to make sure they are putting enough weight on the foot pad.

How to connect Onewheel to a smart phone?

Download the Onewheel App on the Apple App Store or the Google Play Store. Toggle on Bluetooth in your phone/smart device settings. Open the Onewheel App. Hold your phone/smart device near the Onewheel. In the Onewheel App, you will see an option to connect to your board.

How fast can a Onewheel pint go?

Onewheel Pint can go up to 16 mph and Onewheel+ XR can go up to 19 mph, but top speed will vary depending on rider weight, Digital Shaping mode, terrain, slope, tire pressure, etc.

What is regenerative brake on one wheel?

Onewheels have Regenerative Braking which gives your Onewheel battery extra juice while you brake/slow down, especially going down hill. We recommend riders that live on top of hills to toggle on the Charging State Warning to notify them when their board gets to a 90% charge.

How old do you have to be to ride a Onewheel?

Onewheels are recommended for riders 14 years of age and older. Lighter riders may struggle to engage the board, so we recommend trying a board to make sure your child can ride safely. We have retailers all over the world and many of them offer Onewheel demos. You can find them using our Store Locator.

How long does it take to learn Onewheel?

Like any boardsport, it takes some time and practice to become a pro, but most people learn the basics within the first 15 minutes.

How long is Onewheel warranty?

The warranty of the Onewheel from defects in materials and workmanship are either 2 months or 2000 KM (1243 miles), whichever comes first. The warranty for the footpad, tire and battery pack is 6 months / 1000 KM (622 miles).

Does the Onewheel warranty transfer?

The warranty can be transferred if you buy a used Onewheels still under warranty. Make sure to get all the paperwork and receipt. If the last owner has done modifications to the board the warranty is most likely voided.

How do I send a Onewheel repair?

Always contact Future MOtion Inc. before sending in your board for diagnosis or repair. If your board is not still under warranty you probably will need to pay for the shipping costs.

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