Full Answer
Does the parade promise apply if I live in Canada?
Yes! Our Parade Promise applies regardless of where you live. If you didn’t love something in your order, please reach out to hi@yourparade.com with a note on what you didn’t like and why, and we’ll get you set up with a super-easy return or store credit. How long do orders to Canada take to ship?
How long does it take for parade to ship?
We’re working our very best to have orders ship out as soon as we can—it should ship within 72 hours of your purchase. Have a question about your order? Email us at hi@yourparade.com and we'll gladly help you out! Where does Parade ship?
How do I Contact Your Parade?
If you have any ideas, questions, or feedback—reach out to us at hi@yourparade.com. We’d love to hear from you! You can read more about our path to climate positivity here. We know how important transparency is to you because it’s important to us, too. Where is Parade made?
Who is the shipping partner for parade in Canada?
Our shipping partner in Canada is DHL Global. If you encounter any issues with your delivery, of course let us know at hi@yourparade.com, but you may also contact DHL Global directly to inquire about your package’s status. Can I buy Parade IRL anywhere in Canada?
Can you return on parade?
Our Parade Promise is that if something doesn't fit or feel right, you can return it for a refund or store credit within 30 days of receiving your order.
Is parade really sustainable?
Our fabrics Re:Play is made from recovered fabric scraps usually wasted in manufacturing and recycled into new, ultra-soft, ultra-cooling material. It also has a 100% responsibly-sourced cotton liner, certified by the Better Cotton Initiative. OEKO-TEX certified, certified recycled.
Is parade true to size?
I've found it to be very comfortable through the day — the less I have to think about my underwear while wearing it, the better! While the nylon is stretchy and may loosen up over time, in my experience with wearing them, all of Parade's underwear styles run true to size and don't shrink in the dryer.
Are parade thongs comfortable?
She says that "the thong is very comfortable and well-designed, actually staying in place under any type of clothing material, and I love the look of the mesh on the front side. Meanwhile, the supportive feel of the Boyshort is perfect for those days when I want to hold everything in without being restricted."
How do I return an item?
Returning item (s) with Parade is straightforward with a simple process back to the seller.
What is your returns policy?
Get to know Parade's returns policy should you want to return and item.
Do you refund shipping when returning an item?
When appropriate, Parade and the seller will happily refund shipping charges but we do not offer a free returns service at present.
How long does a return take?
Parade processes returns very quickly but can be at the mercy of your bank. Find out how long it takes to get your refund.
Plunge Bralette
Sheer comfort in our sexiest bralette—made for hot days and even hotter nights.
High Rise Boyshort
The high-coverage pair you’ll want to wear under everything—or with nothing at all.
Plunge Bralette
The Plunge Bralette—full coverage with ultra-soft lightweight mesh paneling.
Sustainability
We believe the fun choice should always be the right choice. For too long, underwear companies have ignored their responsibility to the planet, so we’re leading a revolution into a safer future.
Social Good
At Parade, we put our money where our mouth is. That's why we donate 1% of sales to organizations we believe in.
