What is Pep Boys'return policy for online orders?
If you are not satisfied, you may return within 90 days of the invoice date unused or uninstalled item (s) from your online order to a Pep Boys Store or to our returns processing center, unless otherwise noted. Items purchased on the Web site that were shipped to you may be returned to any Pep Boys Store ( click here to find a Pep Boys Store ).
Can I return a tool to Pep Boys?
Customers supply necessary information, compensate Pep Boys the current retail price of the tool, and are refunded the full amount upon the timely return of the tool and all accessories (in good working condition). How do I get loaner tools at my Pep Boys store?
How much does it cost to have a Pep Boys account?
Having a Pep Boys account is a FREE service provided by Pep Boys. How do I sign up for a Pep Boys account? Click here to sign up and fill out the individual sections. The whole process should take about five minutes.
How do I contact Pep Boys rewards customer service?
If you have not registered your Rewards Membership card on Pepboys.com, you can also call Pep Boys Rewards Customer Service at 1-888-418-2298 and they can assist you. How will I receive my Rewards Card?
Everything You Need To Know About the Pep Boys Return Policy
If you received a product that is faulty or damaged, the Pep Boys return policy allows you to return most items within 90 days. To be considered eligible for a refund, items must be in resalable condition and returned in their original packaging.
How Long Does It Take for Pep Boys To Process Returns?
Pep Boys returns are processed in the order that they are received. The average time that it takes is 3–5 business days. Keep an eye on your email—this is how they will inform you that your return has been processed.
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How to contact Pep Boys Rewards?
Just go to the My Rewards Account page and use the convenient form on the right. You can also call Pep Boys Rewards Customer Service at 1-888-418-2298.
What does "available today" mean in Pep Boys?
Items shown as 'available today' when added to your online shopping cart are likely regularly stocked items in that Pep Boys location. However, any items that were shown as available for any timeframe besides 'available today' when added to your online shopping cart are most likely items that are not regularly stocked items at ...
How to update mileage on a car?
To update it, go to My Vehicles, click 'Edit' next to the blue mileage bar, type in the correct mileage and save. OR go to the Vehicle Profile tab, click 'Edit Profile', enter the current mileage and anything else you would like to include about your car and save.
What is core charge?
The Core Charge is applied, similar to a deposit, when the new part is purchased and then refunded back once the used, or malfunctioning, part is brought in for recycling with your receipt.
Why is my credit card declined?
Credit cards are sometimes declined because the customer's information doesn't match what the credit card company has on file. This is often due to a simple clerical error or mistyping.
Can you combine Pep Boys Rewards points?
However, in cases where you have enrolled under your own name on more than one occasion, points may be combined under one membership number. The names on the two accounts must be the same in order to combine the accounts. You must contact Pep Boys Rewards Customer Service at 1-888-418-2298 to have the cards combined.
Do you receive text messages every time you make an appointment?
Therefore, you only choose to receive, or not receive, them every time you make an appointment. Please note, message and data rates may apply. Charges are dependent on your service plan, which may include fees from your carrier to send and receive text messages.
How to contact Pepboys?
If you feel that we are not abiding by our posted privacy policy, please contact us at contactus@pepboys. com or call 1-800-PEP-BOYS (737-2697).
What information is required for Pep Boys registration?
During registration, a visitor is required to provide his or her contact information, such as name and e-mail address, shipping and billing information if placing an order, and vehicle information. This information is used to create a personal account for the visitor and to contact the online account holder regarding Pep Boys' products and services.
When was the Privacy Policy last updated?
We will use information in accordance with the Privacy Policy under which the information was collected. This Privacy Policy was last updated on December 20, 2019.
What happens if a guest rejects cookies?
If a guest rejects the cookies, the guest may not be able to login.
