Returns Process
- - Returns are generally processed within 7 days of reaching us.
- - Returned item (s) will be assessed and we will notify you if your return has been accepted.
- - Returned Items not accepted will be returned to the customer at the customer's cost.
- - Please allow 1 to 5 days for the refunds to reach your method of payment.
Full Answer
How do I return a peppermayo product?
Go to peppermayo.com/return-label to print your return label. Package unworn item (s) with their original tags attached in the Peppermayo mailer. Attach your new return label on your package 3
What is the return policy for my item (s)?
In order for you item (s) to be valid for return it must meet the following criteria: - be a full priced item (includes full priced items purchased using a discount code) - No returns on sale items. *Returns may take up to 10 business days to be completed.
Can I return an item within 30 days of purchase?
You can return any items within 30 days of purchase for an exchange, store credit or refund if the item (s) is: - full priced (includes full priced items purchased using a discount code) ^The original delivery fee will NOT be refunded or given as store credit.
How do I submit a return for my order?
Please enter your Order Number and Email Address to submit your return. Click below for our full returns policy.
1. Introduction
In these terms and conditions, the terms “we”, “us” or “our” refers to The Fashion Goat Pty Ltd (ABN: 25 636 024 854), trading as Peppermayo and the licensee owner of www.peppermayo.com.
2. Online Store Terms
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
3. General Conditions
We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices.
4. Accuracy, Completeness & Timeliness of Information
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information.
5. Modifications To The Service & Prices
Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
6. Products or Services
Without limiting your statutory rights under the Australian Consumer Law (including the right to insist that goods you buy from businesses must correspond with their description, be fit for their purpose and be of satisfactory quality), the circumstance in which we are obliged to make a refund or return is detailed in our Returns Policy.
7. Accuracy of Billing & Account Information
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address.
