What is Pharmaca’ Return Policy? You can return a maximum of three products per year within 30 days of getting your order. Pharmaca will refund you the whole cost of your purchase to the same card you used for payment. Keep in mind, you are responsible for any return shipping charges. To begin the return process, log in to your Pharmaca account and click on your “Orders” button.
Full Answer
How do I return an item purchased through pharmaca?
To begin the return process, log in to your Pharmaca account and click on your “Orders” button. Then select “Return Items” and Pharmaca will email you the right shipping label for your return. You can also make your returns at a Pharmaca retail store if you prefer.
How do I get help with my pharmaca order?
Go to Wish List You have no items in your wish list. Customer Service Help Pharmaca’s Customer Service is ready to assist you. Please choose from the following options for information about your order, product information, Rewards, store locations, and more. You can also find answers to frequently asked questions on our FAQ page.
How do I contact pharmaca customer service?
Pharmaca’s Customer Service is ready to assist you. Please choose from the following options for information about your order, product information, Rewards, store locations, and more. You can also find answers to frequently asked questions on our FAQ page. Call 1-855-725-9766 (US) Mon - Fri: 9am-4pm MST Text 1 (831) 777-3687 Mon - Fri: 9am-4pm MST
Do you offer any discounts for pharmaca products?
Pharmaca strives to offer the most competitive pricing possible. However, the below brands do not allow us to offer further online discounts of their products.
Log in to begin your return
You must be logged in or have an account to continue, see steps below.
Begin your return as a guest
You will need your order confirmation number and details to begin your return using this form.
Other Common Questions
Do you ship probiotics under refrigeration? If not, will they be viable?
Email & Account Information
A: If you’re unable to successfully log into your account, ensure you’re inputting your email address and password correctly. Check to make sure the Caps Lock key is not enabled before typing your password as passwords are case sensitive. It is best to type in all characters rather than use the copy and paste function.
Order Information
A: At this time, Rewards coupons cannot be applied to your order at checkout.
Pricing & Payment Information
A: If available, current coupon codes will be found on the home page of our website. If you have made purchases with us at pharmaca.com in the past you should receive emails that contain coupon codes. If you have not signed up for our email newsletter or made purchases at pharmaca.com, please sign up on our newsletter sign-up page.
Returns & Refunds
A: Items damaged during shipment may be returned for a full refund. Please contact the Customer Service Team within 48 hours of delivery and leave one voice message or send one email with your order number and the number of the item (SKU) that has been damaged and we will contact you to discuss replacement.
Other Common Questions
A: Our manufacturers formulate their probiotics to ensure their products retain viability until they reach the consumer.
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Email & Account Information
Order Information
- Q: How do I use my Feel Better Rewards coupon for an online order?
A: At this time, Rewards coupons cannot be applied to your order at checkout. You can however, use your Rewards toward an online purchase by completing your order and responding to your Confirmation Email with the following information: your Rewards coupon code (a long number), … - Q: Do you take international orders?
A: We do not currently ship international orders. Return to Top
Pricing & Payment Information
- Q: Where can I find a coupon code?
A: If available, current coupon codes will be found on the home page of our website. If you have made purchases with us at pharmaca.com in the past you should receive emails that contain coupon codes. If you have not signed up for our email newsletter or made purchases at pharma… - Q: How do I use a promotional code on my order?
A: On the checkout page, simply type your promotional code in the coupon code field exactly as it is shown (all capital letters and numbers, if applicable, with no spaces) and select the “Apply” button to receive your discount. Please note that some brands and products are excluded from …
Returns & Refunds
- Q: What should I do if my order is damaged or has an error?
A: Items damaged during shipment may be returned for a full refund. Please contact the Customer Service Team within 48 hours of delivery and leave one voice message or send one email with your order number and the number of the item (SKU) that has been damaged and we … - Q: What is your return policy?
A: You may return any item(s) purchased from pharmaca.com within thirty (30) days of the date you received your order. You will receive a full refund for the item(s) in the original form of payment. After we process your return, it may take several business days for the refund to appe…
Other Common Questions
- Q: Do you ship probiotics under refrigeration? If not, will they be viable?
A: Our manufacturers formulate their probiotics to ensure their products retain viability until they reach the consumer. But we take extra care, ensuring that all probiotics remain refrigerated in the Pharmaca warehouse until the time of shipment; they are then packaged in an insulated envelop… - Q: Can I view my Rx purchases online?
A: It is not currently possible to see your Rx purchases online, however, you may request the information at the store. Click here for a complete list of stores. Return to Top