- If you would like to make an exchange you may do so, as long as it is for the same item (at the same price) in a different size or ...
- Your exchange order will be processed immediately with free shipping. ...
- Please return the exchanged item (s) within 4 business days of initiating the exchange online.
Full Answer
What is the return policy for Polo Assn products?
U.S. Polo Assn. items purchased from U.S. Polo Assn. stores or other retailers, such as department stores, must be returned to the store where it was originally purchased and are subject to the return policy of that retailer. Items may be returned to our online store using a pre-paid USPS label.
What is the return policy for your online orders?
We gladly accept merchandise for return within 30 days from the order shipment date at no cost to you, provided it: Is unwashed, unworn, and unaltered with the original tags attached. Is accompanied by the original invoice for online orders, or purchase information from your printed store receipt.
When will my polo order be shipped?
1.1 Orders will only be shipped once Polo has received payment of the full purchase price for the goods and all charges and costs relating to the products.
How do I start a return policy on my website?
You can also start a return with one click. If the return policy is clearly outlined on your website so it can’t be missed by customers, the right expectations will be set before the purchase is made. There will likely be some customers who are unsatisfied with your store's policy, but hiding the policy in fine print only leads to a lack of trust.
Does Polo have a return policy?
Customers who placed orders may return item(s) within 30 days of the order shipment date or in-store purchase date. Orders placed using PayPal or Klarna cannot be returned to Ralph Lauren or Polo Ralph Lauren stores.
Can you return something to Polo Ralph Lauren without a receipt?
Returns or exchanges may be made at any time with a valid receipt and original tags attached. Returns made without a valid receipt must have original tags attached and will receive merchandise credit.
How do I return something to Ralph Lauren?
Choose from one of two easy options to start your return for items purchased on RalphLauren.com.Start a return or exchange with my order number and ZIP code.Start a return or exchange through my account.
What is return and refund policy?
A return and refund policy is an agreement between customers and your business regarding returns and refunds. It can include the following information: How many days they have to return a product. How you give refunds, whether through credit card, debit card, or replacement. Who pays the shipping charges for returns.
Does Ralph Lauren give refunds?
Refunds will be made in the form of the original payment. You can use the store locator on our website to find a store near you. We cannot accept returns of RalphLauren.com merchandise at Polo Factory Store locations. Returns cannot be made at department and specialty store locations.
Does Ralph Lauren have a warranty?
The Guarantee is also limited to the original, end-user purchaser for 60 days from the date of purchase. To submit a Guarantee request, please contact us at customerassistance@ralphlauren.com or 1 (888) 475-7674 and have information available regarding where and when you purchased your product.
How do I return an online order?
Returning Online Purchases: Go to the online site where you purchased your merchandise. Find and read the return policy. Most online stores will only accept returns of unused and unopened items. If it is clothing, you must keep the tags on the clothing in order to return the purchase.
Can I return Polo at Macy's?
Returned items must be in original, saleable condition with original tags. Shipping and delivery fees are non-refundable. Any new or gently used Cosmetic or Fragrance product purchased at Macy's that does not meet your needs will be accepted for return.
Is Ralph Lauren a polo?
Polo and Ralph Lauren are often confused with each other due to their similar logos and sporty garments. Ralph Lauren Corporation produces brands such as Polo Ralph Lauren, Double RL, Ralph Lauren Collection, and Club Monaco.
What is 30 day return policy?
"A 30-day return policy" means that if you return the goods to the store within 30 days, the store will give you your money back. If you bring the goods back after 30 days, then it is too late.
Can I return something after 30 days?
Under the Consumer Rights Act, you have the right to return something within 30 days and get all of your money back if it's faulty, not as described, or unfit for purpose.
Can you return a product if you don't like it?
What if I don't have the receipt? If you can't get hold of the receipt and you're taking an item back simply because you don't like it, the retailer is under no legal obligation to give you a refund – but the retailer may offer you an exchange or a credit note.
How do I return an online order?
Returning Online Purchases: Go to the online site where you purchased your merchandise. Find and read the return policy. Most online stores will only accept returns of unused and unopened items. If it is clothing, you must keep the tags on the clothing in order to return the purchase.
Can I return Polo at Macy's?
Returned items must be in original, saleable condition with original tags. Shipping and delivery fees are non-refundable. Any new or gently used Cosmetic or Fragrance product purchased at Macy's that does not meet your needs will be accepted for return.
How do I return via UPS?
Get It to UPSWe can come to you (for an additional fee) Schedule a pickup.Drop it off at a UPS location. Be sure to bring your identification.Hand the labeled package to your friendly neighborhood driver.
Is Ralph Lauren a polo?
Polo and Ralph Lauren are often confused with each other due to their similar logos and sporty garments. Ralph Lauren Corporation produces brands such as Polo Ralph Lauren, Double RL, Ralph Lauren Collection, and Club Monaco.
How long does it take to return a limited edition shirt?
Limited-edition styles are eligible for return within seven days of the shipping date.
How long does it take to return an exchanged item?
Please return the exchanged item (s) within 4 business days of initiating the exchange online.
How to return watches and fine jewelry?
Watches & Fine Jewelry. Watches and Fine Jewelry must be in perfect condition, with all protective materials, tags and stickers attached. To return watches and fine jewelry, please call 877-639-7934. Enjoy free returns within 10 days of the shipment date.
Can you return a purchase made with PayPal to Ralph Lauren?
Customers who placed orders may return item (s) within 30 days of the order shipment date or in-store purchase date. Orders placed using PayPal or Klarna cannot be returned to Ralph Lauren or Polo Ralph Lauren stores.
How long does it take to return a limited edition shirt?
Limited-edition styles are eligible for return within seven days of the shipping date.
How long does it take to return an exchanged item?
Please return the exchanged item (s) within 4 business days of initiating the exchange online.
How to return watches and fine jewelry?
WATCHES & FINE JEWELRY. Watches and Fine Jewelry must be in perfect condition, with all protective materials, tags and stickers attached. To return watches and fine jewelry, please call 877-639-7934. Enjoy free returns within 10 days of the shipment date.
Can you return Klarna online?
Returns cannot be made at department and specialty store locations. If your order was purchased online with Klarna, PayPal® or PayPal Credit, you cannot return it in stores.
Start Your Free Online Return
- Choose from one of two easy options to start your return for items purchased on RalphLauren.com. 1. Start a return or exchange with my order number and ZIP code 2. Start a return or exchange through my account Once you complete the few simple steps for the return, you’ll be provided with a pre-paid shipping label and several options to drop off your package, in…
Our Return Policy
- We want you to be entirely satisfied with your RalphLauren.com purchase. If you are not, we will gladly accept the return of items that are unwashed, unworn, and unaltered with the original tags attached and accompanied by the original invoice for online orders, or purchase information from your printed store receipt, within 30 days of order shipment date (excluding watches and fine je…
Exclusions
- The following may not be returned or exchanged: 1. Personalized items 2. Gift Boxes 3. Home Lighting 4. Ralph's Coffee Products
Timing For A Return
- To receive your refund to your original method of payment, your online return must be returned within 30 daysof the order shipment date or in-store purchase date. Limited-edition styles are eligible for return within seven days of the shipping date. The following items cannotbe returned: