Return-Policy.org

pottery barn furniture return policy

by Dr. Wilbert Swift Published 2 years ago Updated 1 year ago
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What does Pottery Barn do with returned furniture?

STORE RETURNS Items can be returned within 30 days. Returns with a gift receipt will be refunded in the form of a Merchandise Credit for the purchased amount, while returns with an original receipt will be refunded in the original form of payment.

Does Pottery Barn charge for returns?

Return to Stores – you can return non-furniture items to your local Pottery Barn store for free. A gift receipt or original receipt is required for all returns and exchanges.

Can you return used items to Pottery Barn?

Pottery Barn has a straightforward return policy—you can return your item within 30 days of receiving it.

Does Pottery Barn have a warranty on furniture?

Pottery Barn Return and Warranty Policies Similar to other Williams Sonoma furniture stores such as West Elm, Pottery Barn does not offer any furniture warranties.

Can you return something to Pottery Barn after 30 days?

For returns of items purchased from your Pottery Barn registry, we will gladly provide a refund or exchange within 90 days of your event or within 90 days of purchase (whichever date is later).

Does Pottery Barn ship furniture for free?

Pottery Barn runs different free shipping specials on select items throughout the year. And during certain promotions, Pottery Barn offers free shipping on any order.

Can I return Pottery Barn Teen to a regular Pottery Barn?

WAYS TO RETURN Stores - You can return most non-furniture items to your local Pottery Barn Teen store for free. Bring to UPS Location - Visit our Desktop Site to print a label.

Does Williams Sonoma take Pottery Barn returns?

Good news, newbie bride: If you registered at household favorites Williams Sonoma, West Elm and Pottery Barn, returns are totally interchangeable.

Are Pbteen returns free?

For Online Purchases: Visit our returns page to create a UPS shipping label or visit your local store to make a free return.

Is Pottery Barn considered high end?

Pottery Barn is a widely recognized brand with an extensive catalog of items and nearly 200 showroom locations throughout the U.S. Pottery Barn represents both mid-range and upscale price points and their wide range of styles appeals to both those who prefer modern design elements as well as those searching for ...

Is Pottery Barn furniture made in China?

Material Quality. Pottery Barn's furniture pieces are both imported and made in the US. Pottery Barn's pieces include materials such as engineered woods, medium-density fiberboard (MDF), kiln-dried woods, reclaimed woods, synthetic fabrics, organic cottons, natural linens and more.

Is Pottery Barn like IKEA?

There is rarely any doubt about whether you're looking at a product from Pottery Barn or IKEA. These brands have a distinct design identity that makes them easy to recognize as well as simple to shop. Slightly more upscale, Pottery Barn is a trendy store with a contemporary, bohemian vibe.

How long does it take to get refund from Pottery Barn?

Cash & Check Refunds - Cash and check refunds over $100 will be issued as a company check and mailed to you (may take 14 business days).

Does Williams Sonoma take Pottery Barn returns?

Good news, newbie bride: If you registered at household favorites Williams Sonoma, West Elm and Pottery Barn, returns are totally interchangeable.

Does West Elm offer free returns?

West Elm return policy You may have to pay for return shipping costs (generally between $6.50 and $13.25). Furniture, however, cannot be returned to a store. You'll need to call Customer Care to arrange the return of any furniture over 70 pounds. The number to call is 1-888-922-4119.

Does Wayfair have free returns?

If you're not in love within 100 nights, you can arrange a free return or exchange it for a different one. The return or exchange option only applies once per order. This excludes Mattress Toppers, Crib Mattresses, Air Mattresses, and Open Box Mattresses.

How to return pottery barn items?

Return your Pottery Barn item via Mail. Pottery Barn also allows you to return the products by mail, to return your products by mail go through the following steps: Step-1: First, you need to pack the items in the original packaging and use sufficient packing to prevent damage in the packaging. Step-2: After that, you need to get in touch with ...

How long does it take to return a Pottery Barn product?

Pottery Barn operates 30 days return policy for most of its products. If the product you wish to return is not tampered with and is in original condition, you will get a refund to your original mode of payment.

How to get a Pottery Barn receipt?

Step-1: The very step you need to take is to visit Pottery Barn website and click on look for your nearest store. Step-2: You can look for your nearest store, by visiting this link. Step-3: After locating your nearest Pottery Barn store, pay a visit to that store. Step-4: Accompany the products with the original purchase receipt.

How long does it take to get an exchange from Pottery Barn?

Pottery Barn Exchanges. All the unused and original items are valid for in-store returns. You can exchange any item within 30 days or after 30 days of the purchase to get your item exchanged.

What happens if a return is suspicious?

And if any return is found suspicious by the system, it would be declined for refund or exchange.

Does Williams Sonoma own Pottery Barn?

Do you know that Williams-Sonoma runs Pottery Barn as its subsidiary? The company operates in three retail categories – the traditional Pottery Barn catalog, Pottery Barn Bed + Bath, and one for outdoor furniture.

Can you return pottery barn products?

However, if you bought something from Pottery Barn online, then you only have the option to return it by mail.

At Your Service

From tracking your order to processing a return, we're here to help. Contact us by phone, email or using one of our self—service features. From start to finish, your satisfaction is important to us.

Track Your Order

Available for online status-tracking 24 hours after it has been placed.

Shipping

Items are shipped to 48 states and to Alaska, Hawaii and US Territories.

PB Credit Card

Apply today for a Pottery Barn credit card and start enjoying the benefits.

Gift & Gift Cards

Can be redeemed at any of our Pottery Barn stores, online or by phone for merchandise.

Store Events

Come down to your local store and join us for decorating and entertaining classes, book signing and more.

Personalization Guide

Choose between traditional monogram or personalization in a variety of different fonts and color options.

How long does it take to return a pottery barn item?

Pottery Barn has a straightforward return policy—you can return your item within 30 days of receiving it. The seller offers an extended return window during holidays. If you purchase a Pottery Barn product between mid-October and Boxing Day, the store allows you to return it by the end of January.

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Can you return a gift card to Pottery Barn?

Since Pottery Barn does not allow you to return your gift card, DoNotPay has a few helpful ideas! Whether you used the gift card or not, our app can help you:

Are All Pottery Barn Products Returnable?

Pottery Barn has a list of items ineligible for returns, and it includes:

How long does it take to get a refund from Pottery Barn?

For returns of items purchased from your Pottery Barn Kids registry, we will gladly provide a refund or exchange within 90 days of your event or within 90 days of purchase, whichever date is later.

Does Pottery Barn Kids ship internationally?

Pottery Barn Kids now offers international shipping on most items.

What are Pottery Barn points?

Points are awarded on all of your purchases (net of returns and credits) with any Pottery Barn brand, as mentioned above. Points are awarded on catalog and website purchases at the time of shipment/billing. Point balances will carry over from statement to statement until a Reward Certificate is earned.

What is a Pottery Barn key reward card?

The Pottery Barn Key Rewards Card can be used to make purchases and earn the best rewards across our collection of seven brands in-store, through our catalogs or on our brand websites. Williams Sonoma, Inc. brands include Pottery Barn, Pottery Barn Kids, Pottery Barn Teen, Williams Sonoma, Williams Sonoma Home, West Elm and Mark & Graham.

How long does a reward certificate last?

Point balances will carry over from statement to statement until a Reward Certificate is earned. After 36 months, any accrued points that did not contribute to the issuance of a Rewards Certificate will automatically expire. Monthly point activity is detailed on your monthly billing statement.

Can you return items to Pottery Barn?

An original receipt or gift receipt is required. Return to Stores – you can return non-furniture items to your local Pottery Barn store for free. A gift receipt or original receipt is required for all returns and exchanges. Return by UPS – print a return label from our Returns Policy page and bring to a UPS location.

Can you customize a pottery barn?

Yes, many of our items can be customized with a company logo or employee monograms. Call 1.800.838.2589 or email us at businessgifts@potterybarn.com and we'll be happy to assist you.

Does Pottery Barn have rewards?

The Rewards Program is provided by Pottery Barn, which is solely responsible for the Program operation. Pottery Barn may cancel the program at any time. Pottery Barn may change the terms and conditions of this Program at any time. See rewards terms and conditions for details. Additional information.

How to contact Pottery Barn?

If you are having difficulty viewing the content on this Site or navigating the site, please call our Customer Service Team toll-free at 1.888.779.5176 or email our team at customerservice@potterybarn.com, and we will be happy to assist you.

Where is Pottery Barn located?

As used in the Terms and on the Site, "potterybarn.com, Pottery Barn, Site, We, Us" refers to Williams-Sonoma, Inc., with headquarters located at 3250 Van Ness Avenue, San Francisco, California 94109, USA. If you have any questions about these Terms, the Privacy Policy or the Site, you may contact us via the Customer Service information provided on ...

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