Can I get a refund for my proform?
Because of the size and weight of the ProForm product, we do not offer a refund for any shipping or delivery charges you may have paid to receive your product. Returning your product may incur additional charges for ordinary wear and tear or damage caused by improper use, misassembly or accidents.
How much is proform financing?
Subject to credit approval. ProForm financing account issued by TD Bank, N.A. Under this exclusive offer from ProForm Financing, your monthly payment is $39 for 36 months until you pay the full price of $1403. ProForm’s general return policy does not apply to the FREE items promo.
Why does proform have two service plans?
So we developed two service plans to keep your fitness equipment in tip-top shape. * Terms and conditions apply. See extended warranty terms and conditions at my.proform.com.
How do I check the status of my proform machine order?
A: For information about the order status of your ProForm machine, you can refer to our ProForm Machine Order Status Update. Q: What are the standard shipping times from the warehouse? A: On average, items ship out of our warehouse within 1-3 business days––unless otherwise posted on the product page. Q: What are the standard delivery times?
Can you cancel a ProForm order?
If your order has been processed or just shipped we cannot cancel your order. You must wait to receive your purchase first then begin the process to return it.
How long is shipping from ProForm?
about 7-10 business daysProcessing time frame takes about 1-3 business days, and shipping takes about 7-10 business days. Allow 1-3 business days for your machine to arrive at your local delivery center, then the delivery center may call you to schedule a time for your machine to be delivered to your home.
Is ProForm owned by NordicTrack?
Headquartered in Logan, Utah, NordicTrack and ProForm are sister brands manufactured by iFIT Health and Fitness. ProForm produces exercise equipment, including treadmills, for a wide variety of clients.
Does ProForm provide assembly?
Quality Treadmills, Ellipticals, and Bikes can be heavy and at times complicated to assemble. Our approved professionals will do the work correctly and to the highest standard. Contact our Customer Services team on 1800 993770 for rates and availability in your area.
Is ProForm a real company?
ProForm treadmills are the official treadmill of the Boston Marathon, and many of the athletes competing in the race use ProForm equipment to train. This company is owned by ICON Health and Fitness, which also produces NordicTrack fitness equipment.
Is ProForm legit?
Overview. Pro-Form has a consumer rating of 4.24 stars from 136 reviews indicating that most customers are generally satisfied with their purchases. Consumers satisfied with Pro-Form most frequently mention discounted product, honest feedback and customer service. Pro-Form ranks 2nd among Fitness Equipment sites.
Is ProForm better than NordicTrack?
Their cardio machines are usually a little more robust and a little more technologically advanced than ProForm's. In terms of specs, NordicTrack usually wins. In terms of warranties, it's a tie- both brands tend to offer the same guarantee. Both brands also have the same Achille's heel: customer service.
Are ProForm treadmills worth it?
While it's not cheap, the ProForm Pro 9000 is our pick for the best overall treadmill thanks to its powerful motor, durable design, and numerous training options. To keep you constantly challenged, the treadmill offers speeds up to 12 mph (19 kph) and both incline and decline settings.
Is the ProForm 9000 worth it?
Our Verdict: The SMART Pro 9000 is an outstanding package for anyone from the average runner all the way up to the elite marathoner. We like that this machine comes equipped with iFit compatibility but doesn't require a subscription.
How long does it take to put a ProForm treadmill together?
Assembling this treadmill wasn't extremely difficult but you will need additional tools not provided in the package. You will need a socket set and Phillips screwdriver to help assemble this treadmill. Overall assembly took about an hour and a half with 2 people.
How do you transport a ProForm treadmill?
Grasp one side of the console upright, close to the console. Have your helper stand on the other side of the console and grasp that upright as well. Place the sole of one foot against the treadmill transport wheel nearest you to keep it from rolling unexpectedly. Have your friend do the same thing on the other side.
Can you disassemble a ProForm treadmill?
The Pro-Form 785 Treadmill comes with the walking belt already attached to the walking platform. Essentially, what you will be doing is take the console off the handrails and then detaching the handrails from the base mounts and the base mounts from the frame, leaving you with four separate pieces.
Can you return ProForm bike?
Q: What if I want to return the bike? A: You can return your ProForm product within 30 days upon receipt. Returns will be charged a return shipping fee of $250 plus a 10% of the product purchase price as the restocking fee.
What does threshold delivery mean?
Threshold delivery is when cargo is brought into the first door of the address or the lobby of an apartment or condo. This method places products on the first dry area of the recipient's property to ensure protection from the elements.
What does over the threshold delivery mean?
Over-the-threshold delivery is the only available delivery method for certain oversized items. Items in this category must be shipped via a freight trucking company and will be unloaded and carried as far as the first available dry area in your apartment or home or to an exterior location of your choice.
iFIT is committed to your total satisfaction with our products and services
There may be times when you will need to return a product purchased from us. Our Returns Policy is designed to assist you with your return.
Returns
We will only accept returns should the item be faulty, or damaged prior to you receiving the goods. We will not accept returns for goods damaged in your care nor for change of mind.
ProForm Order Status
A: For information about the order status of your ProForm machine, you can refer to our ProForm Machine Order Status Update.
Shipping And Delivery With ProForm
A: On average, items ship out of our warehouse within 1-3 business days––unless otherwise posted on the product page.
Machine Assembly
A: Unfortunately, due to COVID-19-related government restrictions, our white-glove assembly is on hold until further notice––in order to protect customer and delivery associate interactions. However, your item comes equipped with detailed assembly instructions within your user’s manual.
ProForm Returns
A: You can return your ProForm product within 30 days upon receipt. Returns will be charged a return shipping fee of $250 plus a 10% of the purchase price restocking fee. Because of the size and weight of the ProForm product, we do not offer a refund for any shipping or delivery charges you may have paid to receive your product.
Conclusion
If you have other questions, we’d love to speak with you! Due to high call volume, you may have to wait longer than normal, so we ask you to please practice patience and know we are anxiously waiting to help you as well. You’re also welcome to email us at fitnessclub@ProForm.com.
What is the right to access personal information?
Under the CCPA, California residents have the right to request that we disclose what information we have collected, used, disclosed, or sold over the past 12 months. Once we receive and confirm your verifiable consumer request for such information, we will disclose to you, based on your specific request:
What is the right to opt out in California?
This Notice of Right to Opt-Out is part of ICON's Privacy Notice and includes information about the right of California Consumers to opt-out of the sale of their personal information. This Notice of Right to Opt-Out applies solely to California residents. We adopt this Notice of Right to Opt-Out in accordance with the California Consumer Privacy Act of 2018 (“CCPA”) and any terms defined in the CCPA have the same meaning when used in this Notice of Right to Opt-Out.
How long does it take to return a product to a company?
Returns . The Company will accept returns within sixty calendar days of the product being delivered, and only from the original end purchaser. Returns must be postmarked as shipped back to the Company within 60 calendar days of the product being delivered. Returned goods must be in NEW and UNUSED condition and in the original packaging. Prior to shipping any Product for a return or a claim under the limited warranty, the original end purchaser must call the Company at 855-765-3676 for a Return Authorization Number (RA#), which will be issued over the phone. No returns or warranty claims will be accepted without a valid RA# printed on the outside on the package and a copy of the original receipt included inside the package. Credits for returns will be issued in the form of a refund to the credit card used for the original purchase. Refunds are for product only. Shipping charges are non-refundable. All Product returns and claims must be shipped prepaid. The Company is not liable for Products that are damaged or lost in transit to the Company. If the Company determines a Product does not contain a warranted defect it will be returned at the customer’s expense. If the Company determines there is a warranted defect, it will remedy the defect as set forth in the limited warranty and return the Product or a replacement product at the Company’s expense.
What is the RA number for a return?
Prior to shipping any Product for a return or a claim under the limited warranty, the original end purchaser must call the Company at 855-765-3676 for a Return Authorization Number (RA#), which will be issued over the phone.
