Is it hard to return a Purple mattress?
You have 100 calendar days to exchange your Purple® Bed from the date of delivery. You are allowed one exchange. To be eligible for an exchange, you must still be within your 100-night trial period and have had it for at least 21 days, and the mattress must be clean and undamaged.
Does Purple have free returns?
Dispose, Recycle, or Donate Your Purple Mattress Purple does not require you to return the mattress back to them. To receive your refund, Purple requires customers to prove they donated the mattress, recycled it, or used a licensed company to dispose of the mattress. This is 100% free to the customer.
Does Purple mattress have a restocking fee?
We do not charge restocking fees for our mattresses and most other products!
Is it easy to return Purple pillow?
Purple return policy If any of the Purple pillows are not right for you, the company has a solid return policy. Their policies feature a 100-night sleep trial, a full year warranty, and free shipping and returns, as long as the products come back clean and undamaged.
How do I return a Purple product?
Returns policy However, if there is an issue with the product received by you, you could either raise a return request from the Website/App or contact our Customer Support team via phone (+91-86555-00222), email (customercare@purplle.com) or chat within 15 days of receiving the order.
Can you flip a Purple mattress?
Luckily, Purple mattresses are made with premium materials that are designed to last for years with no flipping necessary. Each mattress comes with a 10-year warranty backing its quality. All Purple mattresses are one-sided and should not be turned over. You can rotate them every three months or so if you like, though.
What happens if I don't like my Purple mattress?
All Purple Mattress purchases come with a 100-night trial! If you decide that your Purple Mattress isn't a perfect fit for you, we'll have it picked up and issue you a 100% refund.
How good is Purple mattress?
The Purple rates 6 out of 10 in terms of firmness, and heavier side sleepers might prefer a bed that rates 6.5, 7, or higher instead. Back Sleepers: Back sleepers who weigh less than 130 pounds find the Purple mattress provides them enough lumbar support and pressure relief.
How does the purple mattress hold up over time?
3:536:14Purple Mattress Review - AFTER 3 YEARS (Honest Opinion) - YouTubeYouTubeStart of suggested clipEnd of suggested clipItself the purple grid is super durable you can stretch that like 10 times its resting state and it'MoreItself the purple grid is super durable you can stretch that like 10 times its resting state and it'll snap back into its original shape almost immediately.
How long do I have to return purple pillow?
You have 100 calendar days to return your Pillow from the date of delivery when purchased from purple.com and Purple retail locations. We recommend sleeping on your Pillow for at least 30 nights to allow your body to properly adjust.
Does Purple mattress sag over time?
All mattresses will eventually sag, which can affect how well you sleep. But Purple's mattresses may begin to sag faster than expected, especially for heavier sleepers.
Is the purple pillow toxic?
The other thing that's worth noting with the pillow is the powder that coats the Hyper-Elastic Polymer material. Purple says this is non-toxic and 100% safe.
Is Purple mattress good?
The Purple rates 6 out of 10 in terms of firmness, and heavier side sleepers might prefer a bed that rates 6.5, 7, or higher instead. Back Sleepers: Back sleepers who weigh less than 130 pounds find the Purple mattress provides them enough lumbar support and pressure relief.
How does the purple mattress hold up over time?
3:536:14Purple Mattress Review - AFTER 3 YEARS (Honest Opinion) - YouTubeYouTubeStart of suggested clipEnd of suggested clipItself the purple grid is super durable you can stretch that like 10 times its resting state and it'MoreItself the purple grid is super durable you can stretch that like 10 times its resting state and it'll snap back into its original shape almost immediately.
The Purple Return Policy Essentials
Purple has numerous items for sale, and each comes with its unique return terms and conditions. We will outline each specific Purple return policy so that you can be sure how to return your purchase.
A Step-by-Step Purple Return Process
Once you get in touch with the Purple Customer Care department, the customer representative walks you through a couple of return options, including working with Purple Returns Team and having carrier services pick up your item.
DoNotPlay Will Help You Return Your Purple Items With Ease!
Need help navigating the Purple return process? This is where the DoNotPay app comes into play. It will draft and send an item return request letter to the company.
How long is the Purple Mattress trial?
Instead of lying on a mattress for a few minutes in a showroom, you get over three months to try it in the comfort of your own home.
How long do you have to sleep on a purple mattress?
You’ll need to sleep on the mattress for at least 21 nights before initiating a return. Purple calls this the 21-day adjustment period. It takes up to a month for your body to adjust to a new sleeping surface, especially if your old mattress had developed sags or lumps.
Can you get a replacement mattress for a purple mattress?
During the warranty period, you may be able to get repairs or a replace ment mattress if yours is defective ( but rest assured that Purple mattresses score high for durability). If you bought your Purple mattress at a discounted price, you’ll be refunded the amount you paid, not the original price of the mattress.
Can you exchange a purple mattress?
Purple customers are eligible for one exchange during the sleep trial. You can opt for a different mattress size, firmness level, or mattress model. Since you only get one exchange, make sure you read lots of reviews and even consider chatting with a Purple team member before ordering the second mattress.
