What is Rack Room’s return policy for unworn merchandise?
Unworn merchandise must be returned within 60 days from the purchase date, with original packaging, box and receipt. If you do not have a receipt, a Rack Room Shoes gift card will be offered for the current selling price or a merchandise exchange.
How long does it take for Rack Room to process returns?
It may take up to 10 business days to process the return and 3 – 10 business days to reflect the credit to the original form of payment. Rack Room Shoes is not responsible for the merchandise until it has been received by our Returns Processing Center. C.O.D. packages will not be accepted.
How can an item be returned in store?
How can an item be returned in store? Unworn merchandise must be returned within 60 days from the purchase date, with original packaging, box and receipt. If you do not have a receipt, a Rack Room Shoes gift card will be offered for the current selling price or a merchandise exchange.
What is the return policy for mail-in returns?
Mail-in returns with our prepaid return label will be refunded back to the original form of payment within 3-5 business days after we receive your return. Please allow 7-10 business days for your return to arrive at our Returns Center.
What is the return policy at Rack Room Shoes?
Unworn merchandise must be returned within 60 days from the purchase date, with original packaging, box and receipt. If you do not have a receipt, a Rack Room Shoes gift card will be offered for the current selling price or a merchandise exchange.
Can I return shoes to any Rack Room store?
All About the Rack Room Shoes Return Policy You can return an item either via mail or to one of the stores. Worn merchandise does not qualify for a refund or an exchange. You cannot return items bought in person to the online store.
Can you return Off Broadway Shoes to Rack Room Shoes?
We are Two Brands, One Family. Your order may be fulfilled from Rack Room Shoes or Off Broadway Shoe Warehouse, depending on item availability. Will I be able to return or exchange merchandise between both stores? Yes.
How do I contact Rack Room Shoes customer service?
Live Chat.Contact Us Form.Call 1-800-306-9309.
Are Rack Room Shoes reliable?
Overview. Rack Room Shoes has a consumer rating of 1.94 stars from 65 reviews indicating that most customers are generally dissatisfied with their purchases. Consumers complaining about Rack Room Shoes most frequently mention customer service and return shipping problems. Rack Room Shoes ranks 507th among Shoes sites.
What is DSW return policy?
Exchanges made within 60 days with original sales receipt or shipping invoice will be issued as a credit on the original form of payment. Exchanges made after 60 days will be issued on a merchandise credit for any difference owed. Merchandise received as a gift may be returned or exchanged.
Is Rack Room same as Off Broadway?
Rack Room Shoes purchased Off Broadway Shoe Warehouse in 2002 and completed bringing operating functions of Off Broadway Shoe Warehouse, together with its own in 2021.
Are Off Broadway Shoes real?
Buy One Get One Free Sales. Off Broadway Shoe Warehouse is an American discount shoe retailer founded in 1989 in Nashville, Tennessee. Currently headquartered in Charlotte, NC, it's a legit shoe store with good customer service.
Does Rackroom price match?
Does Rack Room Shoes price match? If you come across a better price for your recent purchase within 10 days, reach out to their customer service team and they will happily refund you the difference!
Who owns Rackroom?
Deichmann SESnipes SERack Room Shoes/Parent organizationsRack Room Shoes, Inc., is a leading discount footwear retailer. Owned by Germany's privately owned Heinrich Deichmann-Schuhe Gmbh & Co. KG, Rack Room has 380 stores in 23 U.S. states.
Where is Rack Room Shoes headquarters?
Charlotte, NCRack Room Shoes / Headquarters
How many locations does Rack Room Shoes have?
500 storesServing today's busy families is our specialty. Our more than 500 stores feature an open concept design, with inventory that's visible and accessible – makes it much easier and quicker to choose styles and find correct sizes for the entire family.
Does Nordstrom Rack do curbside returns?
Start your return online. Drop off your items using contactless Curbside Returns, available at any store. We're unable to accept fine jewelry, designer items, opened baby gear or Nordstrom Rack items curbside. Refunds can be expected in 5-7 business days.
What is Shoe Carnival return policy?
Purchases may be returned or exchanged within 60 days of the purchase date and must be new, unused, and contain all original packaging. We will only accept used items if there is an obvious defect. Online purchases can be returned to any of our store locations free of charge.
Does Rackroom price match?
Does Rack Room Shoes price match? If you come across a better price for your recent purchase within 10 days, reach out to their customer service team and they will happily refund you the difference!
What is Kohl's return policy?
The Kohl's Return Policy allows you to return most merchandise purchased in-store and Kohls.com for up to 180 days after the original purchase date, with or without receipt except for the following items which are subject to the noted restrictions and require either a valid Kohl's receipt or Kohl's account look-up.
How long does it take to get a refund on unworn items?
Unworn merchandise may be returned within 60 days of purchase for a full refund. Merchandise must be accompanied by the original box. Returns from the "Buy one get one" sales: The purchase of two pair is what qualifies you for the discount during our "Buy One Get One" Sale.
How long does it take to get a price adjustment from a retailer?
A one-time price adjustment may be made within ten (10) days from the original date of purchase. To receive an adjustment, you must present your original receipt.#N#Flash Sales and Special Events are excluded.
Do gift cards expire?
Gift cards do not expire, and are not subject to any fees. Gift cards are not a deposit or an asset account. Gift cards are a prepayment of goods and are not redeemable for cash except where required by law. Lost or stolen cards cannot be replaced.
Can you use a gift card at Rack Room Shoes?
Gift cards may be used to make purchases at any store location. Rack Room Shoes is not responsible for lost or stolen gift cards. Gift cards may not be redeemed for cash, except where required by law. Gift cards have no value until purchased.
All About the Rack Room Shoes Return Policy
The Rack Room Shoes’ return window is 60 days from the date of purchase. You can return an item either via mail or to one of the stores. Worn merchandise does not qualify for a refund or an exchange. You cannot return items bought in person to the online store. What you need to provide for a refund is:
How To Return a Rack Room Shoes Product
There aren’t too many options to initiate a return—you can do it in the following ways:
Request a Return in a Flash Using DoNotPay
Does all of the above seem like too much bother? Do you want to avoid going back and forth with Rack Room Shoes customer care representatives? DoNotPay can expedite the process! All you need to do is:
Explore Other Companies We Can Help You With
DoNotPay has a knowledge base in which you can find return policies of other renowned companies, such as:
When Will You Get Your Money Back?
You will have to wait for up to two billing cycles for the credit to appear on your card. In case you paid for the product using a check, the cash refund will take up to seven business days.
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