Full Answer
Is Charlotte Russe closing stores?
On February 4, 2019, Charlotte Russe filed for Chapter 11 bankruptcy and planned to close 94 of its stores, citing a "dramatic decrease in sales and in-store traffic". On March 7, 2019, Charlotte Russe announced that it will close all of its stores over the next two months.
Does Charlotte Russe run big or small?
runs big, but great quality and so cute! Nov 10, 2012 Charlotte Russe dress review by. HeadFirst. Most the dresses I've found run big, so it's great if you're taller, but not if you're short, like me! nevertheless, they're so cute and great quality and very affordable.
What is the employee discount at Charlotte Russe?
The employee discount is 40% off regular-price merchandise. You may not use it to buy stuff for other people if they are going to reimburse you. The best thing about the employee discount was simply that you were able to buy discounted clothes.
What is Charlotte Russe employee dress code?
No uniform but strictly enforced, PICKY dress code though. Charlotte Russe employees are expected to dress in the trendiest clothes. At Charlotte Russe there is not really a dress code. As long as you are dressed appropriately and fashionably, you are good to go! Help job seekers learn about the company by being objective and to the point.
What is Charlotte Russe return policy?
IN-STORE RETURN POLICY (PURCHASES MADE IN-STORE) We will gladly exchange or give a merchandise credit within 14 days of purchase. Merchandise must not be washed, worn or damaged. All original tags must be attached & accompanied by a valid receipt.
What is the policy for return?
Return policies are the rules a retailer creates to manage how customers return and exchange unwanted merchandise they purchased. A return policy tells customers what items can be returned and for what reasons, as well as the timeframe over which returns are accepted.
Can you take back something without a receipt?
What if I don't have the receipt? If you can't get hold of the receipt and you're taking an item back simply because you don't like it, the retailer is under no legal obligation to give you a refund – but the retailer may offer you an exchange or a credit note.
Can I return in store orders online?
Most online stores will only accept returns of unused and unopened items. If it is clothing, you must keep the tags on the clothing in order to return the purchase. Follow website directions. Most online stores have step-by-step instructions for processing a return.
What is 30 day return policy?
"A 30-day return policy" means that if you return the goods to the store within 30 days, the store will give you your money back. If you bring the goods back after 30 days, then it is too late.
Can I return an item after 30 days?
Under the Consumer Rights Act, you have the right to return something within 30 days and get all of your money back if it's faulty, not as described, or unfit for purpose.
What do I do if I lost my receipt?
If you've lost the original receipt, you will have to contact the place where you made your purchase or, possibly, your credit card company. You should keep in mind that some stores and businesses might not accept receipts or a statement from your credit card company if you plan to use the receipt for returning items.
Can a store refuse to give a refund?
In the U.S., there's no federal law that says merchants have to accept returns. However, retailers are required to provide a repair, exchange, or refund if a product is defective. And under the FTC's “cooling off” rule, you have the right to cancel some sales within three days of the purchase and get a full refund.
Can shops refuse to give you a refund?
For products bought in a shop, you do not have a legal right to a refund because you change your mind. If you bought the goods online, in most cases, you have 14 days to change your mind and get a full refund. Read more about shopping and shopping online.
How do I send a package back?
0:191:31How to Return Mail - YouTubeYouTubeStart of suggested clipEnd of suggested clipIf you've already opened the package try to keep the original contents intact. Open packages requireMoreIf you've already opened the package try to keep the original contents intact. Open packages require new postage.
Is it illegal to return used items?
Returning Worn Items So if you are asked about whether an item was worn, and say yes, and the return is still accepted, you generally do not have to worry about arrest (frequently, stores will make exceptions if a consumer is honest and the goods still look new).
How do I return a package item?
Get Your Package ReadySeal your box with plastic or nylon tape at least two inches wide. Don't use duct tape.Wrap items separately and use cushioning material. Get packaging tips.Keep in mind, there are additional rules for special-care and prohibited items.You'll need to know the dimensions and weight of your box.
What is the normal return policy?
It's important to let your customers know how long they have to return a product. Generally speaking, 15-30 days is standard, although some businesses opt for 90 days. Either way, you won't be doing yourself any favors by accepting returns beyond that time.
Can a shop refuse refund?
For products bought in a shop, you do not have a legal right to a refund because you change your mind. If you bought the goods online, in most cases, you have 14 days to change your mind and get a full refund. Read more about shopping and shopping online.
Why is return policy important?
A concise and clear return policy gives consumers a feeling of security; that what they are buying is guaranteed to be what it is represented to be. If a retailer doesn't give this guarantee, then consumers often become suspicious and avoid buying the product.
The Charlotte Russe Return Policy Simplified
You can make returns within 30 days for items bought online and 14 days for in-store purchases. Charlotte Russe allows customers to return almost all items regardless of the reason, as long as the clothes or accessories you want to return are:
How To Return Items to Charlotte Russe
You can return items bought online or in-store by visiting the closest Charlotte Russe shop, or you can mail the product to the company.
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Shipping Update
May 19, 2020 Thank you for continuing to shop with us! We are no longer experiencing shipping delays. Please allow 48-72 hours of processing time upon receipt of your order confirmation. April 27, 2020
Returns Update
April 15, 2020 Purchases made in-store after March 1st are eligible to return in-store 14 days after our stores reopen. Online orders placed after March 1st are eligible to return in-store 30 days after our stores reopen.
