How to Get a Refund on Microsoft Store
When you request a refund for something you purchased from Microsoft Store, you can track its status online:
- Sign in to your Microsoft account, and view your Order history.
- Find the product. It will include the return and refund status.
- If you see we've issued the refund, but the money hasn't been credited back to your payment provider, wait a few days.
Full Answer
How to get refund on Microsoft Store?
Here's how to request Microsoft Store refunds for physical items on Windows 10 or 11:
- In the Microsoft Store app, click on your profile at the top right of the page.
- Select Manage accounts and devices. ...
- Select Order History under the Payment & billing menu at the top of the page.
- Select Request a return next to the item you want a refund for. ...
- Pick a reason for your return in the window that pops up, and select Continue.
What store has the best return policy?
Retailers with the best return policies
- Nordstrom. Nordstrom has no official time limit on returns, though they do require a receipt or proof of purchase for cash returns.
- Eddie Bauer. Like many of the stores on this list, Eddie Bauer has no limit on when items can be returned for a refund.
- Costco. ...
- Bed Bath & Beyond. ...
- Zappos. ...
Can I return an opened item to Microsoft Store?
You can manage returns, exchanges, and more on the Order history page. Sign in to Order history, and then select Request a return . If you don’t see Request a return, your item may not be eligible for a return. For detailed info about the return and refund policy, see Microsoft Terms of Sale.
Should I buy on Microsoft Store?
The Devices section of the Microsoft Store lets you buy hardware such as Surface tablets and accessories, Xbox consoles, but also laptops from Dell, HP, Lenovo, Alienware, and others. You can also use it to find and buy a Windows Mixed Reality headset, headphones, speakers, cameras, and so on.
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Does Microsoft store have a refund policy?
If you purchased a product from Microsoft or Microsoft Store, you can request a return. You'll then find out if your product is eligible for a return.
How long is Microsoft's return policy?
Return Policy. Eligible Products. We will accept returns and exchanges for eligible products for 30 days from the date of purchase or download, as applicable.
Does Microsoft have free returns?
From free shipping and extended free returns to flexible financing and remote learning options, Microsoft Store will help you get the most from your new Surface.
How do I ask for a refund?
Refund Request Letter—Why Is It Important?Ask for a refund in a polite and formal language.Include details about the product—what was purchased, when, and what the price was.Explain why you want to return the item.Mention relevant aspects of the transaction such as dates and place of delivery.
Can you return Windows 10?
If you have purchased Windows 10 through Microsoft Store, you can easily request for a return by signing in to the Order history page and then select Request a return for the order.
How many times can you refund on Microsoft?
Replies (6) They don't allow an infinite number of refunds so people can't take advantage of the system.
How do I get a refund on Xbox?
How to Request a Refund for an Xbox Game?Once you get to the page, sign in to an Xbox account with your username and password.Go to your Order history.Click on the order number of the item and select Request refund at the bottom of the list.Confirm that the title and the order number of the item are correct.More items...
Can you return Microsoft software?
Software applications, such as Windows OS, Microsoft Office that you purchased from Microsoft Store online may be eligible for return and exchange or refund. Note that the refund is subject for approval and may take several days for the process to be completed.