What is your return policy for online orders?
- Merchandise purchased on www.UNIQLO.com must be returned within 30 days of the ship date found on the invoice.
- Merchandise will only be accepted in its original condition (new, unused, and unwashed) with tags attached. ...
- Innerwear cannot be exchanged or returned due to our strict hygiene policy.
- Items marked Final Sale may not be returned or exchanged
What is Uniqlo's return policy for online orders?
• Online Purchase: Return within 30 days of receiving the product (s) ordered from the UNIQLO online store (www.uniqlo.com/my). Example: If you received the product (s) on 1st May, please return the product (s) by shipping it to our warehouse by 30th May.
Can I exchange a product at a Uniqlo store?
If you wish, you can exchange a product to a physical UNIQLO store located in the same country your online order was placed in. You will not be charged a fee for exchanging a product at a store.
What is the return policy for merchandise?
All merchandise returned must be in its original selling condition and include the original product packaging, tags, and labels. Returns will not be accepted without an original purchase receipt.
How do I cancel my contract with Uniqlo?
You shall send back the product (s) or hand them over to us at [UNIQLO, arvato distribution GmbH, Schleefstraße 1a, 44287, Dortmund, GERMANY], without undue delay and in any event not later than 14 (FOURTEEN) days from the day on which you communicate your cancellation from this contract to us.
Can I exchange UNIQLO after 30 days?
If you are looking to exchange your item for the same item in just a different size/color, you may go to any UNIQLO store that has the item available, within the 30-day exchange window. The item must be in its original condition, unworn and unwashed for the store to accept the item for an exchange.
Does UNIQLO have free return?
◉ A $7 return label fee will be deducted from the refund amount to cover the cost of return shipping for the UNIQLO Prepaid Label. It is a one time fee per order. You can return multiple orders in the same box, just make sure to include the correct return forms along with the items.
Can I return UNIQLO online?
1. Log In to your UNIQLO.com Account. 3. Click on the [RETURNS] button next to the order you want to return.
Can you return clothes to UNIQLO?
Merchandise purchased on www.UNIQLO.com must be returned within 30 days of the order date found on the invoice. Merchandise will only be accepted in its original condition (new, unused, and unwashed) with tags attached.
How do I return online orders?
Most businesses with an online store have a return policy in place....Read the store's return policy. Before you purchase anything, carefully read through the store's policy about how to return something you ordered online. ... Keep the original packaging. ... Take photos of any damage or defects. ... Start the return process ASAP.
Can I return an online order to the store?
Returns are usually a viable option, but shipping an order back to the retailer can be a hassle, especially if the product won't fit in your mailbox. Can you return something you bought online in-store instead?...Retailers That Let You Buy Online and Return In-Store.StoreReturn Time FrameOther DetailsApple14 daysSelect items are ineligible35 more rows•Dec 27, 2021
How strict is UNIQLO return policy?
UNIQLO is always happy to exchange or refund all item(s) using the original method of payment as long as the item(s) are returned in a resellable condition (with original packaging, tags and/or labels) within 30 days from the date of purchase.
How many days is UNIQLO return?
It typically takes 3-5 business days for the funds to be reflected in your account once the refund has been processed by the store.
Can I exchange UNIQLO size?
- We accept exchange or return within 30 days from the date you received the order. - Original receipt must be presented for exchange or return. - Original product is required.
Is UNIQLO high quality?
If You are Still Wondering if UNIQLO is Good Quality I would say “yes, they are,” and it is integral to their market strategy, along with what I see as a key aspect of Japanese culture which is “quality at an affordable price” (attainable by your everyday salary man).
Can you return UNIQLO bras?
UNIQLO Help Bra or Bra tops that are unworn and in their original condition will be accepted for return.
Can you return altered pants UNIQLO?
Altered items from in store purchases may not be returned/exchanged. Please note: Alteration fees are non-refundable.
Returns
Please retain your invoice. UNIQLO is always happy to accept online returns for all item (s) and will process the refund using the original method of payment as long as the item (s) are returned in a resalable condition (with original packaging, tags and/or labels) within 28 days of receiving a product ordered from www.uniqlo.com ("Site")
Returning Products to a store
Only exchanges are allowed in our UNIQLO UK stores and we do not accept returns of item (s) purchased online. Should you wish to return and receive a refund for your online order, please follow the steps set out here.
RETURNING PRODUCTS BY POST (PLEASE NOTE: THIS IS ONLY APPLICABLE TO ONLINE PURCHASES)
Complete the returns process on this page and print the label generated when the process is completed.
WHEN DO I GET MY REFUND ONCE I HAVE RETURNED AN ITEM?
Please note we will refund you in 14 (FOURTEEN) working days from the date on which we receive the returned the Product (s) to the specified address (please see above).
PROMOTION AND DISCOUNT CODES
If you decide to return an order that has been purchased with a discount code applied, the amount refunded will be subject to the minimum spend of the discount code. This means that if the items returned bring the remaining total below the minimum spend of the discount code then the discounted amount will be deducted from the refund.
CANCELLATION RIGHTS
You have a right to cancel your contract at any time within 14 (FOURTEEN) calendar days; beginning on the day after you received the Product (s) without giving a reason. In this case, you will receive a full refund of the price paid for the Product in accordance with our Returns Policy.
EFFECTS OF CANCELLATION
If you cancel this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us).
Returns
Please retain your invoice. UNIQLO is always happy to accept online returns for all item (s) by the original method of payment as long as the item (s) are returned in a resalable condition (with original packaging, tags and/or labels) within 30 days of receiving a product ordered from www.uniqlo.com ("Site")
Returning Products to a store
Only exchanges are allowed in our UNIQLO Sweden stores and we do not accept returns of item (s) purchased online. Should you wish to return and receive a refund for your online order, please follow the steps set out here.
RETURNING PRODUCTS BY POST (PLEASE NOTE: THIS IS ONLY APPLICABLE TO ONLINE PURCHASES)
If you would like to return your online order, please follow the below instructions.
WHEN DO I GET MY REFUND ONCE I HAVE RETURNED AN ITEM?
Please note we will refund you without undue delay and at the latest 14 (FOURTEEN) calendar days from the date on which we received the notice that you wanted to return the product (s). However, we are entitled to withhold payment until the product (s) has been returned to the specified address (please see above).
PROMOTION AND DISCOUNT CODES
If you decide to return an order that has been purchased with a discount code applied, the amount refunded will be subject to the minimum spend of the discount code. This means that if the items returned bring the remaining total below the minimum spend of the discount code then the discounted amount will be deducted from the refund.
Cancellation rights for Swedish customers
You have a right to cancel a contract at any time within 14 (FOURTEEN) calendar days, beginning on the day after you received the product (s) without giving a reason. In this case, you will receive a full refund of the price paid for the product in accordance with our Returns and Cancellation Policy.
EFFECTS OF CANCELLATION
If you cancel this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us).
Online purchase returns with UNIQLO Prepaid Shipping Label
We have two options for UNIQLO Prepaid Shipping Labels. These are the Easy Drop-Off and Ship with FedEx options.
When do I receive my refund once the item is at your warehouse?
It can take the warehouse up to 14 business days to process your return once they receive the order. You will receive an email confirmation once your return has been processed. The funds will be credited back to your original form of payment within 3 to 5 business days, thereafter.
Was this article helpful?
We're sorry that this article did not address your question. We'd love to know how we can improve your future experiences. All of the feedback you provide in the below section will help us better meet your needs.
