Full Answer
How do I return an item to Rimowa?
RIMOWA only accepts return shipments from the same country to which the merchandise has been delivered. 1. Create a new RIMOWA account or log in to your existing account to process your returns online. 2. Call our customer service center at the number which suits you best and provide our associate with your order number.
What is the warranty on Rimowa suitcases?
The warranty on Rimowa suitcases is 5 years. The warranty period starts as soon as you register it online. Rimowa suitcases which aren’t covered by warranty anymore can still be repaired by Rimowa. The service point in Cologne, Germany holds all the components from every suitcase ever produced.
How do I Register my Rimowa suitcase?
In order to be entitled to warranty you are required to register the serial number of the suitcase on the Rimowa website. Older models have the serial number engraved on side. Newer models have it printed in white numbers on the side. Registering your suitcase requires you to create a Rimowa account.
Where do I find the serial number on my Rimowa luggage?
Older models have the serial number engraved on side. Newer models have it printed in white numbers on the side. Registering your suitcase requires you to create a Rimowa account.
How do I return Rimowa luggage?
Call our customer service center at the number which suits you best and provide our associate with your order number. You will then be provided with a free return shipping label. 3. Email our customer service team at contact_us@rimowa.com and be sure to include your order number.
Is RIMOWA lifetime warranty?
RIMOWA provides a 5-year manufacturer's guarantee for products registered online, in accordance with the conditions below for the first purchaser or person receiving the product as a gift, starting with the purchase date (guarantee period).
Are rimowa worth the money?
Is Rimowa luggage worth the price? Rimowa luggage is worth the price if you are in the market for a high-end, designer suitcase. The quality and looks are certainly there, but in the same way, you don't need a Rolex watch to tell the time, you also don't need a Rimowa suitcase to go on vacation.
Is it cheaper to buy rimowa in Germany?
Rimowa is significantly cheaper in DE than the US. Once you apply for a VAT refund the price is easily 30% less than US prices.
How long does rimowa last?
Rimowa is super durable. The people behind this brand are so confident in their bag swag that they'll repair or replace any damage (not incurred from traveling) for two years. If you register your bag online, that warranty will extend to five years.
How do you take care of rimowa?
RIMOWA Eyewear Clean using a damp cloth and a normal neutral detergent and dry with a soft clean cloth. Avoid the use of solvents such as alcohol and acetone and harsh chemical detergents that may damage the eyewear.
What is the difference between Rimowa Classic and original?
The Classic Cabin is furnished with hand-made leather handles that showcase the artisanal craftsmanship of the house, while the Original Cabin is equipped with tone-on-tone plastic handles.
How do you fix polycarbonate luggage?
0:251:43DIY Luggage Repair - How to FIX Broken Luggage with SugruYouTubeStart of suggested clipEnd of suggested clipAll you need to do if it has a cover inside and unzip that and then find the crack once you've foundMoreAll you need to do if it has a cover inside and unzip that and then find the crack once you've found the crack to take your two groups open it up roll it into a little ball.