Return-Policy.org

ruby love return policy

by Raleigh Hartmann Published 2 years ago Updated 1 year ago
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If you're curious about the return policy, Ruby Love states that they cannot accept returns or issue refunds due to the nature of their products, but they do allow an exchange within thirty days of delivery if the product is unworn and unwashed. Competitors and Alternatives

Full Answer

How do I get a refund from Ruby Love?

Ruby Love will only give a full refund (including shipping cost) if they shipped you the wrong product. To do this, email support@rubylove.com and include your order number on all emails. Exchanges can be made if you do them within 30 days of the original delivery date.

How do I contact rubylove support?

Please contact us at support@rubylove.com. We will respond within 24-48 hours. * Please be sure to include your order number on all email correspondence, so we can specifically locate and reference your order. I ordered two items.

What kind of underwear should I wear with my Ruby Love pads?

The Period Underwear Teen option can be worn with the Ruby Love Double-Sided leak-proof pads, or any other pad, tampon, or menstrual cup. The underwear has a center panel that keeps their Double Sided Pads from sliding, no matter what. This hip-hugging underwear has a low-rise fit, featuring an 82% ITY knit blend and 18% spandex.

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How do I return to Ruby Love?

Hygiene is a top priority at Ruby Love – for our customers and our associates. As a result, we do not accept returns. We realize that you may need to change sizing.

Does Ruby Love fit true to size?

Ruby Love carries sizes to fit women from tweens and teens to plus-size, and men sizes small to XXL. Underwear should fit comfortably snug for maximum leak-proof performance. True to size for best fit as long as you are comfortable. It features a 4-way body conforming fit.

Is Ruby love a real company?

Founded by Crystal Etienne in 2015 and formerly known as PantyProp, Ruby Love is an apparel company rooted in the belief that periods should never stop women from doing, being and going.

Where is Ruby Love manufactured?

On top of that, their products are made in the US. For these reasons, our Ruby Love period underwear review believes the brand is worth the buy.

Do swimsuits absorb blood?

Some types of period-proof swimwear can absorb up to 2 teaspoons (10 milliliters) of menstrual fluid. For reference, a normal tampon is usually able to hold about 1 teaspoon (5 milliliters) of menstrual blood.

Does Ruby Love contain Pfas?

Studies have shown that PFAS exposure can be linked to harmful health effects in both humans and animals, and unfortunately, PFAS are found in thousands of consumer products. Ruby Love is proud to create PFAS-free products that you and your daughters can feel confident using.

Is Ruby Love Black Owned?

Ruby Love is a Black-owned, e-commerce period apparel company that offers leak-proof panties, swimsuits, active wear, loungewear and much more. Congrats to founder, Crystal Etienne for recently securing a $15 million dollar investment!!

How does Ruby Love work?

Made with 100% Love & Care Our period apparel is made with 100% love and care. The technology features a discreet, built-in absorbent organic cotton liner that is perfectly angled to collect your flow. All Ruby Love products can be worn with or without a tampon or menstrual cup.

Can you swim in thinx?

ignore myths. Don't let #FakeNews cramp your style! Yes, swimming on your period is fine.

How fast is Ruby Love shipping?

Typically, it takes us about a week to ship your order (We try to ship them within 2-4 days, but we are a small family business, so please understand we try our best to accommodate every order shipping as fast as we can!) and then you have to take transit time into account.

Who started Ruby Love?

Crystal EtienneI'm Crystal Etienne, a black female businesswoman and founder of Ruby Love: a femtech company that supports women living their best lives, even while on their period.

How does rubies swimwear work?

Each pair of RUBIES bikini bottoms and underwear features a soft compression that provides worry-free comfort and helps keep everything in place. It's designed for the beach, the gym, the pool, or the dance lessons – without the slightest compromise in style.

How does rubies swimwear work?

Each pair of RUBIES bikini bottoms and underwear features a soft compression that provides worry-free comfort and helps keep everything in place. It's designed for the beach, the gym, the pool, or the dance lessons – without the slightest compromise in style.

Can you swim in thinx?

ignore myths. Don't let #FakeNews cramp your style! Yes, swimming on your period is fine.

Who is Crystal Etienne?

Crystal Etienne is a Black female businesswoman and the founder of Ruby Love: a femtech company that supports women living their best lives, even while on their period. Crystal is a leading entrepreneur, having secured the fourth largest round of capital funding in the history of any company founded by a Black woman.

Can you swim in Knix?

Yes! Not only is the fabric in all our swim chlorine and seawater resistant, but they also have 50+ SPF protection. That means you're good to go in any body of water of your choice. So throw on some sunscreen, hop into your Knix swim and say “Not today rays!”

How to contact Ruby Love?

You can reach out to the customer support team by e-mailing support@rubylove.com or calling 516.654.2020. If you are curious about the return policy, Ruby Love states that they cannot accept returns or issue refunds due to the nature of their products, but they do allow an exchange within thirty days of delivery if the product is unworn and unwashed.

How much does Ruby Love cost?

You can also sign up for a 12-month plan which costs $24.99/month.

What is Ruby Love?

Ruby Love is a unique brand designed to help women deal with that pesky time of the month.The technology used in Ruby Love underwear and swimwear is leak-proof and can be worn alone or with a double-sided pad, tampon, or menstrual cup. Their products can also be used for incontinence. Ruby Love offers a subscription monthly period kit perfect ...

Who is the founder of Ruby Love?

Menstruation can not only be quite the nuisance but can also interfere greatly with daily activities. Crystal Etienne, the founder of Ruby Love, wanted to provide girls and women with protection and peace of mind during their time of the month, ...

Is Ruby Love a good company?

So, are Ruby Love products really all they are hyped up to be? According to over 3,000 Trust Pilot reviews, the answer is yes! Ruby Love earns an excellent 4.7/5-star rating with customers offering wide praise for the company and its products. Customers exclaim that “This is a game changer,” rave over how “exceptional,” the products are, and say things like “love love love this product,” and “It was AMAZING!”

Only for extremely light flow

Over a year ago I bought the Ruby Love box for girls on their first period. The time came for my daughter to use it. She was really happy with the goodies inside- the stress ball, booklet and eye mask. She used the underwear and unfortunately it leaked through very quickly. That weird hole in the middle for an extra pad is also uncomfortable.

Poorly made, bad pad placement

These are very awfully manufactured. They are leaky, and the pad goes halfway up your butt (do they think we menstruate from back there, or what?), and there will be a very clear line that will show through whatever pants you're wearing back there.

Very bad customer service

Very bad customer service . Bought for my daughter and sizing is huge !! They don’t fit well and looking at them I can’t see how they work ! I spend over $ 400 and what a complete wast of money . Please do not buy !!! They have a non return policy or they say return only with in 30 days of posting them .

Great for my pre-teen

I bought several pairs for my pre teen daughter. The pants are good at stopping leaks and my daughter feels confident wearing them. The fabric is very soft and comfortable. My only complaint is cleaning them. It is an extra step as I wash them separately. Just me being extra fussy.

Ordered for my daughter

Ordered for my daughter, had trouble with the sizing but they were easy to deal with for replacement of right size. Quality suit, works very well. Let’s my 11 year old competitive swimmer not miss a practice! I was so happy we ordered a second.

Period kit box

I bought the period kit for my daughter and niece. Packaged in a cute red box, my daughter loved the box. She advised the period undies are very soft and comfy. She can swim confidently in the water not having to worry about her period. Would definitely recommend to others.

Tween swimwear- beautifully made, quality fabric and age appropriate

I ordered the tween swimwear for my daughter. Unfortunately it was too large but Ruby Love were so helpful with exchanging the items for a smaller size. I love that they donate all exchanged products, so generous! As for the swimwear, it is beautiful quality fabric and construction.

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