What is Rue La La's return shipping policy?
Rue La La also reserves the right to revoke or cancel specific Return Shipping Promotions at any time, for any reason, without notice. Your use of any Return Shipping Promotion is subject to Rue La La’s Terms of Use and this Return Policy.
How long does it take for Rue La La to process?
Rue La La will begin processing your return as soon as it is delivered to our warehouse. You will receive an email letting you know that we’ve received your return. Once accepted and processed, you will see your Rue La La merchandise credit appear on your Rue La La account within 1-2 business days.
What is the return policy for returnable items?
Returnable items can be returned within 30 days of receiving the shipment. Returns must be completed by mail. Step-by-step instructions on how to return an item can be found on Making a Return.
How long does it take to receive my return label?
The return label will either be displayed immediately or be emailed to the account on file from noreply@FedEx.com within 24 hours. Package your Return. Please include only the item (s) listed on your return slip.
How do you return on Rue La La?
Our Return PolicyReturnable items can be returned within 30 days of receiving the shipment. Returns must be completed by mail. ... Our Members are at the heart of what we do. ... If you received an item from Rue La La as a gift, and are dissatisfied, you may return the item for Merchandise Credit.
Does Rue La La have free returns?
Free Return Shipping applies only to returns on eligible items and is not available for final sale items, international returns, returns from Alaska or Hawaii, or oversized items. Return shipping charges will be applied where applicable.
Does Rue La La sell authentic items?
In all cases, Rue La La stands by the authenticity of every product sold on our site. Occasionally, we purchase merchandise from trusted independent suppliers, not directly from the brand owner. This includes pre-owned products.
How do I contact Rue La La?
(888) 992-5252Rue La La / Customer service
Is Rue La La trustworthy?
Overview. RueLaLa has a consumer rating of 2.09 stars from 478 reviews indicating that most customers are generally dissatisfied with their purchases. Consumers complaining about RueLaLa most frequently mention customer service, credit card and final sale problems. RueLaLa ranks 16th among Flash Sales sites.
Are Rue La La and Gilt the same company?
Rue La La is buying Gilt Groupe from Hudson's Bay Company, in the second acquisition of Gilt Groupe in two years. Founded in 2007, Gilt Groupe was once valued at $1 billion, but the flash-sales frenzy failed to take off the way investors expected. Hudson's Bay Company purchased Gilt Groupe in 2016 for $250 million.
Where is Rue La La located?
20 Channel Center, BostonRue La La's headquarters is located at 20 Channel Center, Boston.
What company owns Rue La La?
KyneticRue La La / Parent organizationRue La La is owned by privately held Philadelphia-based e-commerce company Kynetic, which also owns Fanatics and ShopRunner. In a phone interview, Michael Rubin, executive chairman of Rue La La and founder of Kynetic, said the two businesses complement each other, though Gilt caters to a higher-income shopper.
Does Rue La La sell authentic Pandora?
I get asked this question a lot, and so I'll answer it here to be clear: Rue La La are an authorised US Pandora retailer and only sell the genuine article!
Who started Rue La La?
Mark McWeenyBen FischmanRue La La/Founders
Where can you return gilt purchases?
If you received an item from Gilt as a gift, and are dissatisfied, you may return the item for Merchandise Credit. You must have a Gilt account to receive Merchandise Credit. Please contact your Concierge via this form, chat or directly at 1-800-789-2233.
How long does Rue La La take to ship?
one to two business daysMost items are available to ship in one to two business days from order date unless otherwise noted. We process, ship, and deliver packages seven days per week (location and carrier restrictions apply). Not all items qualify for expedited shipping.
Can you cancel an order on Rue La La?
Cancelling Still Want it As long as we haven't already shipped the item, you can cancel a pending request at any time. Just head to your Still Want It list and choose "Remove." If the order is on its way to you, it cannot be canceled.
What is Rue La La concierge?
Priority Concierge is an exclusive customer service benefit for select The Rue 365 recipients only. Priority Concierge is here to help you with any questions about your orders, returns, or membership.