Return-Policy.org

secretlab return policy

by Addie Stroman Published 2 years ago Updated 2 years ago
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We do not offer exchanges for our products at the moment.

What is the warranty on my Secretlab chair?

Up to 5-years warranty on all functionality portions of the chair. Aesthetic defects and damage due to misuse of the chair are not covered. Submit a warranty claim via our Contact Form with image/video attachments of relevant affected area. Secretlab reserves the final right in determining if a benefit under the warranty can be claimed.

How do I submit a warranty claim to Secretlab?

Submit a warranty claim via our Contact Form with image/video attachments of relevant affected area. Secretlab reserves the final right in determining if a benefit under the warranty can be claimed. I have received my order.

Can I use my Secretlab Referral Program discount during a sale?

Do note that the Secretlab Referral Program discount cannot be used in conjunction with any promotions or during a sale period. Secretlab will review all referrals and may suspend or terminate the Referral Program or a user’s ability to participate in the Referral Program at any time, for any reason.

How long does it take to assemble my Secretlab chair?

We strongly recommend that you watch this before attempting to assemble your Secretlab chair as it contains vital safety information and tips that will make your assembly process smoother. Most users take about 20 minutes to assemble their chair. If you run into any issues during assembly, please contact us via our Contact Form.

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Can I return my Secretlab chair?

For returns, we do offer a full refund when it is sent back within the validity period.

Does Secretlab have lifetime warranty?

Secretlab offers warranties that vary in length, depending on the type of chair you get. If you opt for a chair that was released before the latest Secretlab 2020 Series, your warranty will last two years. However, choosing one of the new 2020 models will net you an extra year of warranty time.

How long is warranty on Secretlab chair?

5-years warrantyOur warranty policy can be summarized as follows: Up to 5-years warranty on all functionality portions of the chair. Aesthetic defects and damage due to misuse of the chair are not covered.

Are Secretlab chairs worth 2022?

Like the Titan before it, the Titan EVO 2022 is our overall Editors' Choice pick for conventional gaming chairs thanks to its excellent design and feel. If you want a big, sturdy, comfortable chair to park in front of your desk (or however your gaming setup is arranged), this is the one to pick.

How do I get 5 years Secret Lab warranty?

All it takes is 3 simple steps. Take a photo of your new Secretlab 2022 Series / Secretlab Classics Chair. Make sure you get a great shot of your set-up! Post it on Facebook, Instagram, Twitter, Reddit, Youtube or Twitch with #Secretlab. Set your post to Public so we can view it.

Is Secretlab Titan worth it?

Verdict: The Secretlab Titan is An Amazing Chair, Whether for Gaming or Office Use. Overall, my experience so far of sitting in the Secretlab Titan is incredibly positive. It's still a bit early to 100% conclude that this is an amazing chair. I'd like to see how the Titan withstands months or even years of usage.

Can you disassemble Secretlab chair?

Secretlab on Twitter: "@Dramatik_Breezy Hi Keith, you may disassemble your chair.

How do I activate my Secretlab warranty?

All it takes is 3 simple steps. Take a photo of your new Secretlab 2022 Series / Secretlab Classics Chair. Make sure you get a great shot of your set-up! Post it on Facebook, Instagram, Twitter, Reddit, Youtube or Twitch with #Secretlab.

Do gaming chairs have warranty?

All cheap gaming chairs that cost less than $200 usually come with a 1-year warranty. This includes chairs from the top budget brands.

Is secret lab the best gaming chair?

top of the pack when it comes to gaming chairs, and the 2020 Series further cements its place. With the new upgrades, the 2020 Secretlab TITAN is the best gaming chair you can buy. "...impeccable build quality and upgrades grounded in rigorous research and lab testing. The 2020 model is its best chair yet."

Is Secret Lab comfortable?

"A great high-end chair that's one of the most comfortable you'll ever own, whether you're gaming in it or not." "The OMEGA has been great in keeping my lower back pains away, even after hours of being seated while working on my reviews."

Is SecretLab ergonomic?

According to their website, the chair is: Fully ergonomic. Your spinal muscles have to work extra hard to keep you upright if you don't have good chair support. Failure to maintain proper posture leads to pain.

How do I extend my secret lab warranty?

Extend your Secretlab 2022 Series or Secretlab Classics warranty from 3 years to 5 yearsPlace of purchase. == Please Select == Secretlab Website. ... Order Number * Please check your order number. ... Name * Please fill out this field accurately.Email Address * Please fill out this field accurately.Proof of purchase *

Do Gaming chairs have warranty?

All cheap gaming chairs that cost less than $200 usually come with a 1-year warranty. This includes chairs from the top budget brands.

Can you disassemble Secretlab chair?

Secretlab on Twitter: "@Dramatik_Breezy Hi Keith, you may disassemble your chair.

How do I contact Secretlab?

Kindly email us at support@secretlab.co and our team will get back to you as soon as possible.

How long is the Secretlab chair warranty?

Rest easier when you show us a public post of your Secretlab 2020 Series chair and extend your warranty. Enjoy our 5-year Extended Warranty today.

How to post a picture of SecretLab chair?

Make sure your post is set to public, and then submit the post URL on our Warranty Extension page.

What is Secretlab chair?

Secretlab chairs are designed for simple and intuitive assembly. You’ll be able to lean back into award-winning comfort in no time.

How long is the warranty on a chair?

Up to 5-years warranty on all functionality portions of the chair. Aesthetic defects and damage due to misuse of the chair are not covered.

Who reserves the final right in determining if a benefit under the warranty can be claimed?

Secretlab reserves the final right in determining if a benefit under the warranty can be claimed.

Does Secretlab review referrals?

Secretlab will review all referrals and may suspend or terminat e the Referral Program or a user’s ability to participate in the Referral Program at any time, for any reason.

Who Is Secretlab For?

To anyone looking for a comfortable gaming experience, or just a supportive seat for any daytime desk work, a Secretlab chair is the one to buy.

When did SecretLab start?

Ian Ang and Alaric Choo started up SecretLab in 2014 as a result of their own mission to find gaming chairs that would balance stunning forms with satisfying functions.

How to learn about SecretLab chairs?

The best way to learn about this product is to turn to all of the SecretLab chairs reviews written by verified customers. Are they actually as comfortable as they seem? Is the cost worth it for the visually pleasing display of the smooth leather or fabric?

Why did SecretLab come into existence?

Game big or go home– SecretLab came into the world to bring better support for those chained to their desk whether for work or the personal pleasure of gaming.

What is the SecretLab Omega chair?

Lean back and take a load off in the SecretLab Omega 2020 Series Chairs. Designed for maximum comfort, this chair offers additional attachable supportive elements to keep posture prime no matter how long the game goes.

When is the return limit on a chair?

The return limit starts from the date of delivery, so piece together the chair and be sure to give it a try right away to ensure the deadline won’t be missed if it doesn’t meet all expectations.

What holidays does a sandbox have?

Playing off of holidays such as Labor Day, Black Friday, Boxing Day, Christmas, and more, this brand markets great deals to save money on those bigger purchases. Keep an eye out throughout the year to find free shipping, huge promotional discounts, and more.

How to post a picture of SecretLab chair?

Make sure your post is set to public, and then submit the post URL on our Warranty Extension page.

How long does it take to assemble a Secretlab chair?

Most users take about 20 minutes to assemble their chair.

What is Secretlab TITAN EVO 2022?

The Secretlab TITAN Evo 2022 is shaped to support you in a healthy, neutral posture, while distributing weight evenly and relieving peak pressure zones. It leverages cutting-edge engineering to offer more advanced personalization, including our new 4-way L-ADAPT™ Lumbar Support System and CloudSwap™ replacement system for our 4D armrests. We continue to break new ground with our upholstery — Secretlab NEO™ Hybrid Leatherette and SoftWeave® Plus fabric are our most advanced materials to date, bringing together both looks and performance.

How long is the warranty on a chair?

Up to 5-years warranty on all functionality portions of the chair. Aesthetic defects and damage due to misuse of the chair are not covered.

Can you use Secretlab with a Magnus?

No, you do not have to use the Secretlab MAGPAD™ with the Secretlab MAGNUS. However, we strongly recommend doing so as it will protect your desk surface and keep the Secretlab MAGNUS in better condition for longer. In addition, the plush leatherette delivers a more comfortable feel under the skin compared to steel.

Who reserves the final right in determining if a benefit under the warranty can be claimed?

Secretlab reserves the final right in determining if a benefit under the warranty can be claimed.

Where to find estimated shipping date for pre-order?

The estimated shipping date for pre-order products can be found in your order confirmation email and invoice. This date is an estimate of when your order will be back in stock and shipped to you.

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