Full Answer
Can I get a refund for my Sennheiser product?
Customers that purchased product from a Sennheiser distributor/vendor seeking a refund will have to request reimbursement from the original distributor/vendor. SEC will be responsible for shipping to the customer after repair/replacement ONLY.
What is the warranty on Sennheiser Bluetooth headphones?
** Remanufactured product warranties are only valid when purchased from an authorized Sennheiser reseller. Excludes any remanufactured Headphone, TeleCom Headset, or Bluetooth® product, which carry a 90-day warranty. Out of warranty TeleCom headset replacements have a 1 year warranty.
Does Sennheiser online store contain viruses?
100% of software downloads available through Sennheiser Online Store have been scanned for viruses.
What are the causes of Sennheiser product failure?
Damage or inoperability caused by inadequate repair work performed by the end user or any non-authorized repair center. Products where the identification label, serial number or safety label has been removed or altered. Other manufacturer's equipment or reimbursement for said equipment that has been used in conjunction with a Sennheiser product.
How do I return my Sennheiser headphones?
To request a refund, you must first return the afftected items using the correct returns portal. After the return has been received, processing the refund may take between 5-14 business days.
How do I return an item to Sennheiser?
The Sennheiser store by Digital River offers a 30-day money back guarantee. How do I request a refund? To request a refund, you must look up your order and then use the request a refund option to submit your request.
Do Sennheiser headphones have warranty?
Sennheiser offers a worldwide warranty on its products though it is strongly encouraged that all warranty returns be sent to the customer's local Sennheiser Authorized Service Center.
How long does it take for a Sennheiser product to be refunded?
between 5-14 business daysHow do I request a refund? To request a refund, you must first return the affected items using the correct returns portal (for purchases made on sennheiser.com, please use the link below). After the return has been received, processing the refund may take between 5-14 business days.
How do I claim my Sennheiser warranty?
How warranty can be claimed? - Customer can walk-in visit our service centre between working hours i.e (Monday to Friday—9.30AM to 6.00 PM). Or, - Customer can courier the product to the nearest service centre along with the required details.
What courier does Sennheiser use?
Shipping Information We ship our products with DHL and UPS.
How long is Sennheiser headphone warranty?
24-monthOriginal Sennheiser products are entitled to 24-month limited warranty service which is only applicable to products covered by the marketing plan of Sennheiser.
Can Sennheiser headphones be repaired?
Repairing the HD202s is very easy, requiring only a small soldering job that is difficult to mess up. The risk of damaging the headphones is fairly low. I experienced no loss of audio quality after making the repair either, making this a worthwhile fix.
How is Sennheiser after sales service?
SENNHEISER is the company I would say that provides the best after sales service for earphones. It comes with 2yr warranty and their services is so amazing that they will replace your earphones for a new one, if it wears out. That happens to most of the earphones as one of the sides stops working.
Are Sennheiser returns free?
Refund & Cancellation Policy The Sennheiser store by Global-E offers a 30-day money back guarantee.
How do I check my Sennheiser warranty?
Sennheiser Contact DetailsFor all products except PC series:Service Partner: Sennheiser India. Website: Warranty, Service & Repair Info. Email:in-info@sennheiser.com.Phone:1800-22-3632.For the PC series.Email: help@eposaudio.com.
Where does Sennheiser ship from?
Some consumer products are made in China. Sennheiser's R&D facilities are located in Germany, Denmark, Switzerland, Singapore, and San Francisco, California. Sennheiser has a total of 21 sales subsidiaries and trading partners and is active in more than 50 countries.
How do I check my Sennheiser warranty?
Sennheiser Contact DetailsFor all products except PC series:Service Partner: Sennheiser India. Website: Warranty, Service & Repair Info. Email:in-info@sennheiser.com.Phone:1800-22-3632.For the PC series.Email: help@eposaudio.com.
How do I register my Sennheiser headphones?
Sennheiser Product RegistrationRegistration of a new product within 30 days from the date of purchase. (each product can be registered once)Fill in all required fields (*) in the registration form.Attach 1 or 2 files with:: ... Submit the request.