Encore, you have to complete the following steps:
- Log in to your Shoe Dept. ...
- Print out the return form you receive after step one
- Pack your item (and its original packaging) inside a strong carton box
- Place the return form and the packing slip inside the box
- Affix the postage to the outside of the box
- Ship the box to SHOE SHOW, INC./Internet Administrator, 2201 Trinity Church Rd., Concord, NC, 28027
Full Answer
How do I return a shoe I purchased at Encore?
If your purchase was made at a SHOE DEPT. ENCORE location, any of our SHOE DEPT. ENCORE locations will be able to assist you with your return. If the purchase was made at a SHOE SHOW MEGA location, it should be returned to another SHOE SHOW MEGA.
What is the return policy at Shoe Depot?
Return Policy | Return a purchase or gift at SHOE DEPT. ENCORE Within 30 days of receipt of your shipment, you may return unworn merchandise in the original box/package for a full refund. We'll even refund the shipping cost if the return is a result of our error or a manufacturer's defect.
What is the return policy for shoe show Mega products?
SHOE SHOW MEGA's Customer Return Policy offers full refunds of unworn merchandise in the original box/package within 30 days. We'll even refund the shipping cost if the return is a result of our error or a manufacturer's defect. Refunds typically take 3-5 business days.
Can an item purchased online be returned to a retail store?
Can an item purchased online be returned to either a SHOE SHOW MEGA or SHOE DEPT. ENCORE location? You may return any item purchased from one of our divisions to any of our retail stores. The store will handle the return just as if you had made the purchase from that store.
Does Shoe Dept Encore take returns?
Customer Return Policy Within 30 days of receipt of your shipment, you may return unworn merchandise in the original box/package for a full refund. We'll even refund the shipping cost if the return is a result of our error or a manufacturer's defect.
Is shoe department and shoe Department Encore the same?
The biggest difference between the two stores other than the look is that Shoe Dept. Encore is a much larger store with a larger selection of products to choose from.
What is the return policy at shoe Depot?
Return Policy—General Terms. You have to file a return request within 30 days of the day you receive your shipment.
Can I return shoes to DSW if I wore them once?
Can I return worn shoes to DSW? Nope, DSW doesn't accept used or worn shoes as returns. If you're not sure about keeping the item, save the original packaging and don't wear it outside.
Who owns shoe encore?
SHOE SHOW, INC.SHOE SHOW, INC. is a leader in branded footwear, bags, and accessories for the entire family with over 58 years of experience. We continue to grow with stores named SHOE SHOW, SHOE DEPT., Burlington Shoes, Shoebilee, SHOE DEPT. ENCORE, BURLINGTON SHOES ENCORE and SHOE SHOW MEGA.
Can you return sneakers?
You can only return them for refund or exchange if they are unworn, in the original product packaging, and you have the receipt or invoice. While they say you can return items for any reason for up to 60 days, they can't appear to have been worn.
Does Shoe Depot do exchanges?
All sale items are final sale and cannot be exchanged, credited or refunded. This includes items purchased using a discount code. Return postage is at the expense of the customer, however should you wish to exchange your item we will send out the replacement at no cost to the customer.
What is Shoe Carnival return policy?
Purchases may be returned or exchanged within 60 days of the purchase date and must be new, unused, and contain all original packaging. We will only accept used items if there is an obvious defect. Online purchases can be returned to any of our store locations free of charge.
Can I return Crocs to Famous Footwear?
If you believe there is a quality issue with your item, we will make it right. Items may be returned for an exchange or refund within 90 days with receipt or proof of purchase.
Can you send your old Uggs back and get new ones?
If you purchased your UGG® product within the last 365 days, we are happy to accept a return or an exchange at no cost to you. You can return your product(s) to us by using the pre-paid shipping label located in the product(s) original packaging.
How strict is DSW with returns?
The DSW return policy is far from strict. The return process for online orders is frictionless. There is always a way to make returns free. You can get a refund even without a receipt – though there are some stipulations.
How strict is DSW return policy?
Online Purchases DSW offers an easy return and exchange policy for customers that aren't satisfied with their purchase. Products may be returned within 60 days of purchase to qualify for a full refund to the original method of payment used. Items must be returned unworn and be in their original packaging.
Does Shoe Dept give military discount?
Shoe Dept. – 10% Off Regular Prices Items. Must present valid military I.D. at time of purchase.
What is ground delivery service?
What is ground shipping? Ground shipping is one of the cheapest ways you can send a package in the US. As the name would suggest, ground deliveries are made using the road networks, so your package will be loaded onto a truck and transported to its destination by road.
What is a ground shipping?
Ground shipping means 'shipped by ground'. It refers to cargo that is delivered in trucks (by road) and not in a flight.
How long is ground shipping?
Standard shipping can take anywhere between 3-7 business days. The average ground shipping time is anywhere between 1-5 business days.
How long does it take to return Encore merchandise?
If you are not completely satisfied, please send it back to our distribution center within 14 days of the delivery date with a completed return slip. Alternatively, you can return the items in person to one of our store locations. All merchandise returns must be unworn, unwashed, and still have the original tags attached. We are happy to issue Encore store e-credit for future purchase or exchange at one of store locations.
How long does it take for Encore to process a return?
Store credit via E-Credit for your returned item (s) will be processed once they are received at our distribution center. Please allow 5-7 days to process your return once it is received into our distribution center. Your E-Credit covers the original purchase price and tax if applicable. Encore Fashion or Encore does not credit original shipping charges.
Can Encore refuse service?
Similarly, Encore Fashion or Encore reserves the right to refuse service (both in-store (Encore) and online) to any customer or entity, due to similar actions as noted above. Non-Encore Fashion or Encore items sent to our distribution center will be discarded upon receipt.
Can you return bodysuits?
All items must be unworn, unaltered and unwashed. We do not accept returns on bodysuits, bodysuit dresses, swimwear, undergarments, or final sale items (those items ending in $.00, $.20).
Do you have to prepaid for return shipping?
All return shipping charges must be prepaid. We do not accept COD deliveries; they will be rejected. We recommend sending your return via USPS Flat Rate with a tracking number and insurance, as we are not responsible for lost or stolen packages.
Can you return merchandise online?
Merchandise purchased online can be returned via mail to our distribution center or returned in-person to any of our store locations as noted in the instructions below.
Do you have to pay shipping charges for returning a package by mail?
If returning it by mail, You will be responsible for covering shipping costs to return items and shipping charges must be prepaid.
How to contact shoe department Encore?
If you want to start the process via phone, you can contact the Shoe Dept. Encore customer support at 1-888-55-74637. A representative will walk you through the process.
How long does it take for shoe department to respond to a request?
Shoe Dept. Encore states that it takes three to five business days from the day it receives your package to review your request. Once the company makes a decision, it will inform you of the outcome via email.
How long does it take to get a refund for unworn items?
Refunds will be placed on the credit or debit card used to make the original purchase. Refunds typically take 3-5 business days. To find the store nearest you, visit our store locator page.
Does Shoe Show offer scholarships?
SHOE SHOW, INC. does not offer scholarships funded through the company; however, the founders, Bob and Carolyn Tucker, fund the Tucker Scholars through Gardner-Webb University. Learn more about the Tucker Heart, Soul, Mind, and Strength Scholarship Program.
Can you return a shoe show mega?
ENCORE location, any of our SHOE DEPT. ENCORE locations will be able to assist you with your return. If the purchase was made at a SHOE SHOW MEGA location, it should be returned to another SHOE SHOW MEGA.
How long does it take to get a refund for unworn items?
Refunds will be placed on the credit or debit card used to make the original purchase. Refunds typically take 3-5 business days. To find the store nearest you, visit our store locator page.
Does Shoe Show offer scholarships?
SHOE SHOW, INC. does not offer scholarships funded through the company; however, the founders, Bob and Carolyn Tucker, fund the Tucker Scholars through Gardner-Webb University. Learn more about the Tucker Heart, Soul, Mind, and Strength Scholarship Program.
Can you return a shoe show mega?
ENCORE location, any of our SHOE DEPT. ENCORE locations will be able to assist you with your return. If the purchase was made at a SHOE SHOW MEGA location, it should be returned to another SHOE SHOW MEGA.
