How do I return an item purchased at Skechers?
To return an item (s) purchased at a Skechers Retail Store, bring the unworn/defective item (s) back to any Skechers store location in the U.S with the original receipt and box within 45 days of purchase. You will have the option to exchange the item (s) or return your purchase for a full refund/credit.
What is Skechers'return policy for unworn items?
If you’re not happy with your SKECHERS.com purchase for any reason, you may return unworn/defective item (s) within 60 days of shipment for a refund in one of two ways: Return at any SKECHERS retail store (excluding Guam retail locations). For a refund, customers must provide a receipt from SKECHERS.com. Find your local SKECHERS store.
How many Skechers stores are there in the world?
The company employs 12,600 people and operates at 3,500 locations all over the world, as of 2019. Have you ever bought shoes from the company and got sizing issues? Skechers return policy is quite simple and if you are not satisfied with the company’s products, you can easily return to its outlets.
How do I get a gift card for my Skechers order?
We will issue a gift card to you via email and you can place a new order on SKECHERS.com or visit any SKECHERS company owned retail location. *Orders paid with Afterpay are not eligible for an exchange or store credit/eGift Card and must be returned within 45 days.
What is the Skechers store return policy?
Information. To return an item(s) purchased at a Skechers Retail Store, bring the unworn/defective item(s) back to any Skechers store location in the U.S with the original receipt and box within 45 days of purchase. You will have the option to exchange the item(s) or return your purchase for a full refund/credit.
Can you return Skechers after wearing them?
Skechers does not accept returns if the shoes have been worn outside. Orders placed on Skechers.com must be returned unworn, in their original packaging and within 45 days of purchase and 90 days for Plus members.
Can you return Skechers without receipt?
Yes, if you purchased from Skechers.com you may return your order to any Skechers company owned retail store in the U.S. Please be sure to print out your order receipt and take it with you to the store. If you do not bring your receipt, the store may not be able to refund back to the original method of payment.
Can I return shoes after wearing them once?
Many chain shoe stores and online vendors have return policies that specify the shoes must be unworn and in the original packaging. That means that you should only wear them indoors on clean surfaces for a few days before deciding to return them. If they appear to be worn, you may not get a refund or exchange.
Are Skechers guaranteed for life?
If you have a quality concern with your recently purchased Skechers shoes they may be eligible for replacement. Please note the manufacturers date on the inside of the shoe tag. Products manufactured or purchased within 2 years (2020) are eligible to be returned for inspection.
Are Skechers returns free?
WHAT IS SKECHERS RETURN POLICY? If you're not happy with your SKECHERS purchase for any reason, you may return unworn item(s) within 45 days of shipment for a refund via a FREE printable UPS return label. At this time we only accept returns for purchases on the SKECHERS website.
Do Sketchers run true to size?
Skechers shoes have gained a good reputation for running true-to-size. Historically, the brand has placed focus on comfort and in-shoe feel above anything else.
How can you tell if Skechers are real?
When compared with original product, it is not soft enough. Logo of Skechers is clearly different and also the print. Generally big companies like Skechers do not make variations with logo in same product. This is clearly a fake one and made smartly.
How do I exchange Skechers online?
Information. We cannot guarantee that inventory will be available when attempting to exchange your Skechers.com order. Therefore, if you would like to exchange your Skechers.com purchase we recommend simply placing a new order and using your prepaid shipping label to return the first order.
Do I need the box to return shoes?
You should always expect goods to be returned in the original packaging only. Most people just slap the return label on the external box, in this case a shoe box.
Can I return something I wore?
You can return a worn item if it is faulty... this is part of your statutory rights under the Consumer Rights Act (valid for items bought after October 2015). If your item is damaged but you don't have a receipt... you still have the rights under the Consumer Rights Act to either a repair, refund or replacement.
How can you tell if new shoes are worn?
Take your shoes off your feet and set them side by side on a level surface. Get down so your eyes are level with the surface and check to see if there's a visible slant to the soles at the heels. If there is, you've got a worn out pair of shoes on your hands.
How do I file a complaint with Skechers?
InformationNeed help? Our customer care team can be reached via email, chat or by phone.Chat with Us or Send us an Email: please click the blue question mark at the bottom right side of your screen.Give us a call: 1-800-746-3411.Hours of Operation: Monday-Friday: 6am-7pm PT. Saturday: 7am-4pm PT. Sunday: 9am-2pm PT.
Do Sketchers run true to size?
Skechers shoes have gained a good reputation for running true-to-size. Historically, the brand has placed focus on comfort and in-shoe feel above anything else.
How can you tell if Skechers are real?
When compared with original product, it is not soft enough. Logo of Skechers is clearly different and also the print. Generally big companies like Skechers do not make variations with logo in same product. This is clearly a fake one and made smartly.
Can I still return my order after the 45 day policy for a store credit?
Can I still return my order after the 45 day policy for a store credit?
If I return an item, do I lose the points I earned from purchasing it?
If I return an item, do I lose the points I earned from purchasing it?
How long do you have to return a Skechers item?
The Skechers return policy entitles Skechers Plus members to a prolonged return date, which is 90 days following the purchase. If you are one of them, remember to use your membership account to benefit from the extended deadline.
How long does it take to get a refund from Skechers?
Note that the latter depends on availability. Processing your request may take some time—between three and five days, most often.
How to return Skechers footgear?
Returning Your Skechers Products by Mail. If you’re sending Skechers footgear by mail, accompany the parcel with the UPS return label. It is free of charge for returns within the deadline. If you miss the deadline, you pay for the shipping costs.
Why do people give up returning inadequate products?
People give up returning inadequate products for two main reasons: Lack of time. Lack of energy to deal with uncooperative staff. If you have any difficulties—or wish to avoid those—DoNotPay is what you need. It saves you time and completes the procedure on your behalf.
Does Skechers accept returns?
Skechers Return Policy Explained. Skechers accepts returns only for merchandise bought on their official website at present. Another criteria you have to meet to get a refund or a replacement is that your sneakers, boots, or other items are unworn or defective. When returning your unwanted items, remember to provide:
Skechers Holiday Return Policy
We have extended our return policy to 60 days just in time for the holidays!
Option 1
Return at any SKECHERS retail store (excluding Guam retail locations). For a refund, customers must provide a receipt from SKECHERS.com. Find your local SKECHERS store.
Option 2
Initiate the return by downloading the return label and form from SKECHERS.com:
Skechers Refund Process and Information
SKECHERS.com processes most returns within 5-10 business days of receiving the returned merchandise at our warehouse. You will receive an email confirmation once your return is processed.
Skechers Exchange Policy
We cannot guarantee that inventory will be available when attempting to exchange your SKECHERS.com order. Therefore, if you would like to exchange your SKECHERS.com purchase we recommend simply placing a new order and using your prepaid shipping label to return the first order.
Can I still return my order after the 45 day policy for a store credit?
If you would like to return an item for any reason after the 45 day return time frame has passed, you may still send the unworn item back to us for a store credit (eGift Card), please note you will need to cover the shipping cost for a return outside of the 45 day policy.
SKECHERS Consumer Returns
If you need any further assistance or have additional questions you can contact our customer service line at 1-800-746-3411 (Mon-Fri 8am-5pm PT)
