Return-Policy.org

solo stove return policy

by Rachelle Frami Published 2 years ago Updated 1 year ago
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Are There Any Restrictions To Returning Items?

  • Items are only eligible for return if the product was shipped within the contiguous United States.
  • Items must be returned within 30 days for a free refund. After 30 days customers are responsible for shipping costs for the return. ...
  • Solo Stove only accepts returns from products published from the official site, not from third-party retailers.

FREE Returns
Return your order to us within 30 days of when the order was shipped, and we'll process a full refund back to the original payment method. Customers from outside the contiguous United States are not eligible for return. Returns only accepted of products purchased from solostove.com.

Full Answer

What is solo stove's returns policy for customers outside of the US?

Customers outside the US are not eligible for returns. If 30 days have passed and the product has not been burned or used, Solo Stove will only offer store credit.

How much does it cost to ship solo stove?

Solo Stove ships worldwide and U.S. orders receive free shipping. The shipping fee, import fees, duties, and taxes are shown at checkout for international orders. Orders also include Solo Stove shipping insurance at no additional charge.

How should I store my solo stove products?

Check out Solo Stove Shelter, an outdoor weather cover designed specifically for use with a Solo Stove fire pit. Otherwise, our products should be stored in a cool, dry location.

How do you redeem your solo stove points?

Solo Stove offers multiple ways to redeem points. Snuggle up next to a roaring fire and take the edge off without fear since these stoves have: If you intend to use logs in your Solo Stove fire pits, the brand recommends dry, hard woods like, “birch, maple, hickory, and oak”.

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Can I return a used Solo Stove?

Our hassle-free 30-day return policy allows you up to 30 days with your Solo Stove to make sure it was everything you hoped it would be. You can return a used product within 30 days of it being shipped for a full refund.

What is the Solo Stove warranty?

Is there a warranty? We warranty each and every Solo Stove product to be free of manufacturing defects, and we will replace with a new product, at our option, any genuine Solo Stove product sold by an authorized retailer that is deemed defective. Solo Stove does not warranty its products against normal wear or misuse.

How do you dispose of a Solo Stove?

0:000:28Solo Stove Maintenance - YouTubeYouTubeStart of suggested clipEnd of suggested clipAfter every use wait until the fire pit is completely cold then you're just going to turn it upsideMoreAfter every use wait until the fire pit is completely cold then you're just going to turn it upside down to empty it that perforated plate only allows small particles to go into the ash pan.

Can I return a fire pit?

Refund Eligibility: To be eligible for a return, item(s) must be within 30 days of delivery in new, unused, unassembled, and resalable condition in the original packaging. The cost of original outbound shipping will be deducted from the refund total.

What if my Solo Stove gets rained on?

A little moisture on the outside of your fire pit is okay as long as you dry it off with a towel. However, moisture can damage the grate and ashpan inside your fire pit. We recommend using Shelter with your fire pit to keep it safe from the elements.

Can you leave a Solo Stove outside?

Yes! We only recommend you cover your fire pit to protect it from the elements. Lid is a great option to use as a temporary cover, while our Shelter is designed to keep your fire pit safe from rain, snow, dust, and leaves while storing your fire pit outside permanently.

Can you put out Solo Stove with water?

0:133:19ANSWERED: How do I put the fire out in my Solo Stove fire pit? - YouTubeYouTubeStart of suggested clipEnd of suggested clipFirst it can rapidly change the temperature of the stainless steel which is really harsh on theMoreFirst it can rapidly change the temperature of the stainless steel which is really harsh on the metal. And the second. Reason. Water can collect in the bottom of the fire pit in the ash pan.

Can you burn Duraflame logs in a Solo Stove?

You can burn compressed logs like Duraflame in your Solo, they are great for getting started but can be much smokier than traditional firewood. The same good moment can be sparked from old traditions or a new practice--just take care to use dry and dense materials for a truly smokeless flame.

Can you burn leaves in a Solo Stove?

However, Solo Stove fire pits are generally safe to burn on stone, pavers, or gravel. Before starting a fire on dirt, clear away dry debris such as dry leaves or sticks from underneath the fire pit.

What items Cannot be returned to Walmart 2021?

If your area is still restricting in-store returns and exchanges, these are the items that you won't be able to return:Food.Paper goods.Home cleaning supplies.Laundry soap.Pharmacy.Health & beauty.Apparel items.

What is Amazon refund trick?

The Amazon refund trick has been around for a few years. You contact Amazon customer service and claim that you have not received the item you ordered or that the item is damaged. Amazon will then issue a refund without requiring you to return the item. So you get to keep the item and its price.

Can you return opened items to Home Depot?

If you still have the original packaging, receipt, and still within 90 days, you can return most opened or used items. With used items, it often comes down to the amount of “wear & tear” the product shows and is typically handled on a case-by-case basis.

Do Solo stoves rust?

Other Fire Pits, Solo Stoves, Rain, and Rust All fire pits, in general, will start to rust over time, or quickly if used often, as the steel the fire pit is fabricated from, 304 Stainless in the case of Solo Stoves, is exposed to very high temperatures over and over and over.

Can I use solo stove on my deck?

A solo stove should not be placed directly on a wood deck, as this can cause damage over time. Instead, a solo stove should have a stand and preferably a fireproof mat underneath it. There are benefits to using both, but the solo stand is an absolute necessity.

How does a solo stove work?

Solo Stove: How It Works Basically, cool air flows into the stove and is channeled into one of two directions. Some air flows up and into the flames and fuel. Other air is warmed between the double-wall steel before flowing into the top of the flames.

FREE Shipping

We offer free standard shipping and returns on all orders in Canada over 75 CAD. Please note that remote surcharges may apply.

When will my order arrive?

You will receive an email confirmation that includes a tracking number for your order. For items not on backorder, orders usually ship within 2-4 business days after they are placed.

FREE Returns

If you are not 100% satisfied with your purchase for any reason, just contact us and we’ll be happy to provide a FREE pre-paid return label for any order shipped within Canada. Return your order to us within 30 days of when the order was shipped, and we’ll process a full refund back to the original payment method.

Lifetime Warranty

We warranty each and every Solo Stove product to be free of manufacturing defects, and we will replace with a new product, at our option, any genuine Solo Stove product sold by an authorized retailer that is deemed defective. Solo Stove does not warranty its products against normal wear or misuse.

What is the advantage of a solo stove?

The biggest advantage of Solo Stove is that you do not have to bring any fuel. Dave Cohoe. Solo Stove is the simple solution I was looking for. No consumables to buy or carry. Easy to use and suitable for the backyard, the trail, and emergencies. Emanuel Held.

How long does it take for a solo stove to boil water?

In addition to being resilient and durable, it can boil water in ten minutes, by simply feeding it twigs. Magnus Broden. The biggest advantage of Solo Stove is that you do not have to bring any fuel.

Where is Solo Stove made?

Jeff Jan founded Solo Stove in Texas in 2011, giving the brand a mantra of “ create good.” Solo Stove portable fire pits, camp stoves, grills, and accessories are designed to help you get in touch with what feels “good” to you.

How many followers does Solo Stove have?

The brand has been mentioned in notable media outlets such as Wired, Mashable, and Gear Junkie. While the Solo Stove Instagram boasts an impressive 168k followers. This Solo Stove review will explore all aspects of the brand and its products. It will also reveal customer ratings, divulge promotions, and more to help you decide if their stoves are ...

How big is a solo stove pit?

The Bonfire is one of the brand’s top-selling items and can be classified as their “medium” sized pit. Measuring 17.5″ W (top), 14″ H, and 19.5″ W (base), this pit is only 20lbs and can hold 4-6 logs up to 16″ long. Top up as necessary!

How much does a campfire stove weigh?

This powerful stove cooks for 4 people, weighs only 2.2 pounds, and measures a wee 9.25″H and 7″W making it an easy cooking essential when camping.

How long does it take to boil water on a Solo stove?

The Lite was the original Solo Stove that started it all. With the ability to boil water in under 10 minutes, this stove operates purely on twigs and sticks for fuel and cooks for 2 people.

What is the Yukon Ultimate Bundle?

The Yukon Ultimate Bundle has all you need to make the most of your Solo Stove Yukon and other products. The bundle includes: The Yukon pit and Stand. The Solo Stove Shield – a 2-piece ventilated lid that traps sparks and embers inside. The Shelter – a weather-resistant cover that protects Yukon from the elements.

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