What is the Steelcase warranty?
The Steelcase warranty is the strongest warranty in the industry...that you may never need! Use the Global Products Warranty with customers who purchase select products for install around the world where the same warranty is required, regardless of location. Refer to the Global Products Warranty for a list of global products.
Does Steelcase donate used products?
Does Steelcase Donate Used Products? Through our Community “Returns” program, we occasionally donate used or like-new furniture. These products vary in style, quantity and condition. In the United States, our furniture donations are limited to areas where we have major manufacturing facilities (Grand Rapids, Michigan and Athens, Alabama).
How do I request a community partnership with Steelcase?
If you have a Steelcase employee serving on your board of directors, please complete the Requesting a Community Partnership with Steelcase Inc. or contact impact@steelcase.com. I’m A Steelcase Employee and I’d like to make a Request for an Organization I Support.
What is Steelcase return policy?
You can return products purchased online within 14 days of receiving them. Products must be returned in the same condition as when they were delivered, without damages from unreasonable wear or tear.
How do I return a Steelcase?
If you decide to return a product within 30 days of receipt, simply contact our customer service team to set up a return. We will issue you a FedEx label for a quick and easy return. You'll send the product back to Steelcase. We will credit you the full amount of the purchase as soon as Steelcase processes the return.
Does Steelcase have lifetime warranty?
Steelcase Inc. (“Steelcase”) warrants that Steelcase®, Coalesse®, and Turnstone® brand products (collectively, “Steelcase Branded Products”) are free from defects in materials and workmanship for the life of the product, except as set forth below.
How does Steelcase warranty work?
Steelcase will repair or replace with comparable product, at its option and free of charge (for materials and components) any product, part or component which fails under normal use. If repair or replacement is not commercially practicable, Steelcase will provide a refund or credit for the affected product.
Can you return Steelcase chairs?
Steelcase offers their customers a free returns policy within 14 days of purchasing a chair. The customer can return these chairs for any reason they choose. Typically the reason for return was they just didn't like the chair or no longer wanted it.
Is Amazon an authorized Steelcase reseller?
While Amazon.com is an authorized online reseller of Steelcase products, many independent resellers who sell through Amazon.com are not. When purchasing, it is important to note where the product is being “shipped from and sold by,” which is stated clearly in the header for each product on Amazon.com.
Is Steelcase chair warranty transferable?
Warranty is non-transferable and valid only for the original purchaser acquiring a product from Steelcase or a Steelcase Authorized Reseller for the purchaser's own use and not for resale, remarketing or distribution.
How long does Steelcase Leap last?
20 yearsWhile Leap isn't an option for everyone, it does have a lifespan of 20 years. Instead of buying a $200 chair you have to replace every few years, you can invest in a more expensive office chair that lasts a decade or even longer.
Does Steelcase have free shipping?
Steelcase Free Shipping Policy FREE shipping is available on certain products within the continental United States. Contact customer service to see if your order qualifies.
How can you tell if a Steelcase chair is real?
Method 2 – Chair Tag Method:Identify the chair tag. ( Typically located under the seat of your chair) ... Read the model number and manufacturing date. Steelcase – First 3 numbers in the model number identify the chair model. ... Use the attached charts to identify your chair.
Is Steelcase gesture worth it Reddit?
Overall Score. I think this chair is fantastic overall, I had my expectations high and they have been met. I really can't fault the chair other than the high price point. To me though, the price is worth it because of my needs, my back pain literally disappeared within 3 days of using it.
What is an authorized reseller?
An authorized reseller not only distributes the products, but also provides the consumer all of the technical support, warranty repairs, after-warranty service, and well everything a consumer associates with what a manufacturer should do . Authorized Steelcase resellers earn the right to sell the brand.
Is Steelcase on Amazon?
While Amazon.com is an authorized online reseller of Steelcase products, many independent resellers who sell through Amazon.com are not. When purchasing, it is important to note where the product is being “shipped from and sold by,” which is stated clearly in the header for each product on Amazon.com.
The wait is over!
After 4 weeks of waiting, the Gesture arrived on the same day I moved to the new office. It really ties the space together nicely.
Just got the Steelcase Series 2!!!
So far it's been absolutely amazing and I'm super impressed!!! After a bit more time with the chair, I'll make a YouTube review on my channel! Feel free to ask questions!!! 😁
Steelcase Summer Sale Is On
Hey all, been lurking this sub for a while and finally ordered my Steelcase Gesture today once I saw they started their 15% off summer sale. I figured I'd share the news in case someone on here was also waiting for a discount before taking the plunge.
Joining the fam
r/OfficeChairs is a place for all things office chairs. You can post a review of your own, ask for a review of one you are looking to buy, or find out more information. Do you have a chair you want to sell us? Tell us all about it on or sister sub r/OfficeChairsISell
Global Framework for a Phased Return
One adjustment we made was to take a three-phased approach to bringing people back that we had been using as a planning team and make it more explicit and more transparent as a communication tool.
A Rare Opportunity
For every organization, this moment of transition is a rare opportunity for a reset. Returning to the office can mean going back in time to pre-pandemic spaces and culture or leaping ahead to a post-pandemic future. What kinds of behaviors or practices do you want to encourage in your organization?
Space As Catalyst
Spaces throughout our campus in Grand Rapids have been transformed, using our most recent research about what matters most to people and new design principles (Me + We, Fixed to Fluid, Open + Enclosed, Braiding the Digital + Physical).
New Interactions
The Steelcase team designed a variety of new interactions across the campus, designed to experiment and help test some hypotheses. Experimentation is key as you bring people back to learn how behaviors have shifted and how to best support them.
Renewed Focus on Community
People have really missed the human connection throughout the pandemic and our research shows they want to come back to the office to reconnect with their colleagues and their organizations. We have designed events and experiences to help them reconnect and build community.
Grading Process & Criteria
We’ve developed a grading process in conjunction with Steelcase based on their new chair standards and what would pass or fail from the new chair factory. When talking about grading, we are going to focus mainly on what constitutes a Grade A chair.
Conclusion
As this Steelcase Authorized Factory Returns program continues to evolve, we’ve continued to make steps to ensure a consistent and transparent grading process. We’re confident in our current process, but as always, we’re open to improving our product and processes as things move forward.
Create the buzz people missed with new ideas for high energy collaboration and social spaces
Whether you like working from home or not, everyone has experienced the feeling of isolation during the pandemic. People also struggled to collaborate while apart. The shift to remote work caused millions of workers to suffer from loneliness and isolation and it’s had a negative impact on their engagement, productivity and wellbeing.
A First Step: Create a Social Hub
Over 50% of companies plan to pilot new spaces as part of their return to the office this year, and a company’s cafe is a good space to start experimenting. These spaces often sit empty parts of the day because they are typically used just for dining, individual work or small meetings.
Bringing Furniture and Food Together
Food plays a new role — sharing meals is a key part of nurturing relationships and the experience fuels both the body and the brain. Organizations should think beyond simply providing lunch or snacks, and create food experiences that are blended with work and bring people together.
Creating a Better Experience
Since the beginning of the pandemic, organizations have focused first and foremost on making sure their workplaces were safe. While absolutely necessary, safety protocols change the dynamic of spaces and it’s important to understand the impact that may have on people.
