What is the return process for SteelSeries products?
Return Process: You may be required to ship the product in. This may include shipping in a destroyed product. Once the warranty process is successfully completed, you will be issued a SteelSeries.com Credit to fulfill your claim.
How long is the warranty on products received from SteelSeries?
Products received from SteelSeries as part of a warranty claim, using an RMA code, will be warranted for 30 days or from the purchase date of the original product that was claimed for warranty (whichever is greater). Using an RMA coupon code on SteelSeries.
How do I cancel my SteelSeries order?
Alternatively, you may cancel your order by logging in to your SteelSeries SSID account and canceling the order from the order dashboard. If additions to the order or different products are requested, kindly place a new order. In many cases it may be too late to cancel your order.
How do I get a SteelSeries credit for my claim?
Once the warranty process is successfully completed, you will be issued a SteelSeries.com Credit to fulfill your claim. This code will be issued in the form of a webstore promotional code. The code has no monetary value.
Does SteelSeries have a return policy?
In case you're not satisfied with a product purchased from SteelSeries.com we offer a full 30-day money-back guarantee, valid from the date of delivery. The refund includes the total on your receipt only, and does not include the cost of shipping the order back.
Do SteelSeries products have warranty?
Warranty only covers defects of products caused by manufacturing. It does not cover regular wear and tear, including but not limited to, breakage due to abuse, improper usage, water damage or other causes attributable to events outside the manufacturing process.
How does SteelSeries RMA work?
A specialist from our Product Support team will attempt to remotely fix your issue. If it is determined that the issue is hardware-related and falls under our warranty coverage, the specialist will initiate the warranty process and verification. For all warranty claims a valid proof of purchase is required.
Do SteelSeries headphones come with warranty?
For all warranty claims a valid proof of purchase is required. Products received from SteelSeries as part of a warranty claim, using an RMA code, will be warranted for 30 days or from the purchase date of the original product that was claimed for warranty (whichever is greater or if you are located in the EU).
How do I use SteelSeries warranty?
1) Navigate to the SteelSeries website. 2) Log into your SteelSeries.com account with which you filed your RMA warranty ticket (if you are not already logged in). 3) Select your product & add it to your cart. You may only use your RMA code for the product you purchased originally.
Do SteelSeries do repairs?
If you ever searched for a Steelseries Equipment repair near me, you should know that our service centre can fix any fault with your device. Where our nationwide network of local Steelseries Equipment repair shops can fix your device in a location that suits you the most.
How do I register my SteelSeries product?
SteelSeries products are ready to go out of the box, and do not need to be registered before use. Simply plug in the device or the device's transmitter, turn your device on, and start gaming! Please refer to your device's Product Information Guide for further guidance on how to setup your device.
What is the warranty on Amazon products?
We warrant the Product against defects in materials and workmanship under ordinary use for one year from the date of your original retail purchase from us, except that if the Product is a consumable product (for example, an ink cartridge), this limited warranty is null and void as soon as the consumable part of the ...
How do I use Best Buy warranty?
You can claim your warranty by calling 1-888-237-8289 and letting the agent know that you're having an issue with a product.
How long is the warranty on Arctis 7?
SteelSeries warrants to the original purchaser that the product shall be free from defects in materials, workmanship, and the manufacturing process for one (1) year from the date of purchase.
Does SteelSeries have good customer service?
SteelSeries has a consumer rating of 1.95 stars from 41 reviews indicating that most customers are generally dissatisfied with their purchases. Consumers complaining about SteelSeries most frequently mention customer service problems. SteelSeries ranks 33rd among Video Game Accessories sites.
How long is the warranty?
How Long Does a Manufacturer Warranty Last?AutomakerNew Vehicle Limited Warranty PeriodPowertrain Warranty PeriodChevrolet3 years or 36,000 miles5 years or 60,000 milesToyota3 years or 36,000 miles5 years or 60,000 milesFord3 years of 36,000 miles5 years or 60,000 miles4 more rows•Dec 24, 2021
How long is the warranty on Arctis 7?
SteelSeries warrants to the original purchaser that the product shall be free from defects in materials, workmanship, and the manufacturing process for one (1) year from the date of purchase.
How long is the warranty?
How Long Does a Manufacturer Warranty Last?AutomakerNew Vehicle Limited Warranty PeriodPowertrain Warranty PeriodChevrolet3 years or 36,000 miles5 years or 60,000 milesToyota3 years or 36,000 miles5 years or 60,000 milesFord3 years of 36,000 miles5 years or 60,000 miles4 more rows•Dec 24, 2021
Does SteelSeries have good customer service?
SteelSeries has a consumer rating of 1.95 stars from 41 reviews indicating that most customers are generally dissatisfied with their purchases. Consumers complaining about SteelSeries most frequently mention customer service problems. SteelSeries ranks 33rd among Video Game Accessories sites.
How do I register my SteelSeries product?
SteelSeries products are ready to go out of the box, and do not need to be registered before use. Simply plug in the device or the device's transmitter, turn your device on, and start gaming! Please refer to your device's Product Information Guide for further guidance on how to setup your device.
What is warranty on a product?
Warranty. Warranty only covers defects of products caused by manufacturing. It does not cover regular wear and tear, including but not limited to, breakage due to abuse, improper usage, water damage or other causes attributable to events outside the manufacturing process. Warranties given on products are as follows:
Can SteelSeries cancel an order?
SteelSeries reserves the rights to cancel or adjust any order with price errors. Additionally, any promotion, sale, or discount may be subject to end at anytime without any notice. Coupons and vouchers with discounts are not eligible to be used with products that have existing discounts applied to them.
Privacy Policy
At SteelSeries, we take your privacy very seriously. We will never share or sell our data with third parties and are not in the business of doing this. Read what information we collect and why below.
Terms and Conditions
At SteelSeries, we want to offer you the best possible experience. We have terms and conditions in place to protect you and us when doing business together. Read the rules you agree to below.
Rewards Program Terms & Conditions
We created the SteelSquad program for and we have created these terms and conditions to protect you and us.
How long is SteelSeries warranty?
Products received from SteelSeries as part of a warranty claim, using an RMA code, will be warranted for 30 days or from the purchase date of the original product that was claimed for warranty (whichever is greater).
Is SteelSeries warranty transferable?
Warranty is non-transferable . It is only valid to the first-party in the country of original purchase. If the product was purchased from a third-party SteelSeries reseller, please refer to the regional distributor for warranty services.
30-Day Money Back Guarantee
- In case you are not satisfied with a product purchased via this website, we offer you a full 30-day money back guarantee. If you wish to make use of the 30-day money back guarantee, please contact supportwho will guide you through the process.
Payment
- We accept payment by most major credit or debit cards, Paypal, and Affirm (US only). You can safely and comfortably pay with your credit card on steelseries.com. We have partnered with Stripe, a leading payment service providers in the world, to handle your credit card details safely. We do not store your credit card details.
Shipping
- All orders ship within 24 business hours (excluding holidays and if otherwise noted at checkout). All customers receive a tracking number so they can follow their package during the entire transit time. For shipments within the US and EU, please expect 2-5 business days for delivery. For all other shipments please expect 5-7 business days for delivery. Free shipping is for deliveries with…
Cancellation & Changes
- Please verify your order details as we cannot amend your order once processed to our warehouse for shipment. If you would like to cancel your order, please contact us immediately. Alternatively, you may cancel your order by logging in to your SteelSeries SSID account and canceling the order from the order dashboard. If additions to the order or different products are requested, kindly pla…
Custom Duties
- In some cases, you might be subjected to customs, import taxes or brokerage fee when ordering from steelseries.com. Please check with your local customs office for your local rules and regulations. Shipments going to Canada will have all duties and taxes paid for and included in the shipping cost that is paid at checkout. All orders to United States, Canada and Latin America ar…
Pricing, Coupon Vouchers, Sales, and Price Errors
- SteelSeries reserves the rights to cancel or adjust any order with price errors. Additionally, any promotion, sale, or discount may be subject to end at anytime without any notice. Coupons and vouchers with discounts are not eligible to be used with products that have existing discounts applied to them.
Campaigns and Offers
- We do not have the possibility to activate any checkout codes after an order is completed. The checkout code must be activated during checkout for it to be valid.
Warranty
- Warranty only covers defects of products caused by manufacturing. It does not cover regular wear and tear, including but not limited to, breakage due to abuse, improper usage, water damage or other causes attributable to events outside the manufacturing process. Warranties given on products are as follows: 1. United States and countries in Asia: 1-year warranty on all products. …
Local Law
- All products are covered by local warranty regulations. Please check with your local distributor or retailer, if your country is not listed.