Returns & Exchanges
- Exchanges. Storets accepts refund requests only and we do not accept exchange requests. ...
- Return Policy. Do you offer free returns? ...
- Procedure. Please submit return request at https://storetscs.myreturnscenter.com/ Once we receive your return request, we will contact you via email to let you know how to return it.
- Refunds and Processing. ...
- Defect Items. ...
Full Answer
What is a return/refund policy?
What is a Return/Refund Policy. A Return and Refund Policy is the agreement where you inform customers about your policies regarding returns and refunds. It usually includes the following pieces of information: How many days they have to return a product.
What is the return policy for e-commerce stores?
Most e-commerce stores should have a Return or Refund Policy. This includes retail stores as well. Customers must be informed about their rights to refunds. This “policy” is the page where businesses inform customers about their policy on return and refunds.
What does it mean to return an item to a store?
In retail, returning is the process of a customer taking previously purchased merchandise back to the retailer, and in turn, receiving a cash refund, exchange for another item (identical or different), or a store credit. Most countries industry regulations require stores (even digital stores) to have this kind of policy.
What should be included in a return policy?
Your Return Policy or Refund Policy should include at least the following sections: The numbers of days a customer can notify you for wanting to return an item after they received it. What kind of refund you will give to the customer after the item is returned: another similar product, a store credit, etc.
Why does my discount code expire?
Why is my order divided into separate packages?
Why does my discount code expire?
A discount code expires once it used. If you get a message saying the code you entered is invalid, it could be due to various reasons including an unsuccessful payment. In this case, please contact us at cs@storets.com so that we can re-issue a valid code for your use.
Why is my order divided into separate packages?
Your order has most likely been divided into separate packages so that you could receive some of your items faster! If you see your shipping email, you will see what items have been sent out, and what haven’t been.
How long does it take to get a refund from Bed Bath and Beyond?
If you have a receipt when making a return at Bed Bath & Beyond, you’ll get a full refund (with a few exceptions) as long as it’s within 90 days of the original purchase. If you have a gift receipt, you’ll get a merchandise credit for the amount paid.
How long does Nordstrom take to return a dress?
If you return a dress, it must still have its tag on it and original packaging. Also, Nordstrom Rack has a different return policy. There, you have 45 days to return unworn merchandise as long as you have the receipt, original tags. Shop now.
How long does it take to get a refund from Ikea?
Ikea allows customers up to 365 days to return new and unopened merchandise for a full refund. You can also return open products within 180 days with your proof of purchase for a full refund. You just need a receipt.
How long does it take to return a Best Buy item?
Returns can be made at Best Buy stores or online within 15 days of purchase. If you have a receipt, you will receive a full refund. Missing a receipt or packing slip? You can exchange your item. However, you have only 14 days to return cellphones or other devices that require activation so be sure to double check your receipt for the full details. There are exceptions such as final sale merchandise or personalized orders.
How long does it take to return an item on Amazon?
That’s why they make it simple to return most things purchased on Amazon.com — including those from most sellers on Amazon.com — within 30 days of receipt of shipment.
How long do you have to return a Bloomingdale's item?
Bloomingdale’s: Oh-So Accommodating. For most items at Bloomingdale’s, you have 365 days to make a return for a refund or store credit as long as the item is still in saleable condition. If you don’t have a receipt, there are a few options.
How long does it take to return a home improvement product?
They offer an easy 90-day instant return policy for most items as long as you have a receipt—with a few exceptions like rugs and furniture that must be returned within 30 days .
Why does my discount code expire?
A discount code expires once it used. If you get a message saying the code you entered is invalid, it could be due to various reasons including an unsuccessful payment. In this case, please contact us at cs@storets.com so that we can re-issue a valid code for your use.
Why is my order divided into separate packages?
Your order has most likely been divided into separate packages so that you could receive some of your items faster! If you see your shipping email, you will see what items have been sent out, and what haven’t been.
Are Return and Refund Policies Legally Required?
The United States doesn't have a federal law which governs returns or refunds. No state laws require one either, although some states do have regulations about where you must place your policy if you choose to write one.
Why use a template for a refund policy?
As noted, you can always use a template to help guide the process when writing your Return and Refund Policy. A template can be an excellent starting point that provides plenty of structure and inspiration.
What is a return and refund policy?
A Return and Refund Policy is the agreement where you inform customers about your policies regarding returns and refunds. It usually includes the following pieces of information: How many days they have to return a product. How will they receive the refund (credit or replacement)
How long does it take to get a refund from a retailer in New York?
For example, in the state of New York, if a retailer does not provide a Return & Refund Policy, the retailer will be required to accept returns and give refunds for all merchandise returned within 30 days of purchase. If you wish to limit this in any way, you will need to create and post a Return Policy with your own custom terms.
Why is a return policy important?
A Return and Refund Policy is important for any business that sells products online. It protects the seller from bad customers and ensures that buyers know exactly what to expect when they order a product.
How long does it take to get a refund from 50threes pencil?
FiftyThree's Pencil has a 30-days refund policy: customers can buy the product, try it and if they are unsatisfied, they can return it within 30 days. FiftyThree will offer either a refund or a replacement.
How many customers review return policy?
According to TrueShip study, over 60% of customers review a Return/Refund Policy before they make a purchasing decision. It's the single most important agreement your e-commerce store needs to have as it can affect your retention rate. 1. What is a Return/Refund Policy. 2.
How do I send my product to Storeus.com?
After you submit your request, we will arrange a pick up at your doorstep. To know more about the return timelines, Please send them to wecare@storeus.com.
Is my product under warranty?
We advise you to check our warranty on the product Page. Each product has a different warranty duration.
Do I have to return all products in my order?
No, you do not have to return your entire order. You can return certain product (s).
What should I do if I want to exchange a product and it is either sold out or not available?
You will have to return your product, within the return period, and place a new order when it becomes available again. Please do not hesitate to contact our Customer Service Center.
How long does it take for a shipment to arrive?
Normally, from the moment a shipment is dispatched, delivery will be made within an average of 3 - 5 business days. (shipping time estimations do not include any time possibly spent in customs)
Is courier delivery face to face?
Due to the COVID-19 pandemic, courier company offers a non-face-to-face delivery service. Please make sure the shipping address is safe for the signature released delivery.
Does free shipping include customs?
All orders over US $100 ship free worldwide. Free shipping here does not include any other charges that may be incurred by customs.
Can FedEx ship to PO boxes?
We do ship to most countries in the world, any country that DHL/FedEx operates, we can reach. However, at this time we are unable to ship orders to P.O. Boxes, APO and FPO areas. We will be asking for alternative addresses for these orders.
Do import duties and taxes cover customs?
Import duties and fees, taxes and any other charges and fees are the responsibility of the customer. We do not cover the cost of customs, duties and taxes that are regulated and issue by your government. Unfortunately, these fees are beyond our control and it will not be calculated in checkout.
Why does my discount code expire?
A discount code expires once it used. If you get a message saying the code you entered is invalid, it could be due to various reasons including an unsuccessful payment. In this case, please contact us at cs@storets.com so that we can re-issue a valid code for your use.
Why is my order divided into separate packages?
Your order has most likely been divided into separate packages so that you could receive some of your items faster! If you see your shipping email, you will see what items have been sent out, and what haven’t been.
