View our marketplace return policy. If an item you ordered from TextbookRush does not meet your expectations due to an error on our part, simply fill out a return request and then return it by mail within 30 days of ordering it for a full refund of item cost.
Do you get your money back after renting a textbook?
You'll simply receive a refund of your rental fee and be charged regular retail price based on the book's condition when purchased (new or used).
Is TextbookRush reliable?
TextbookRush has a consumer rating of 1.62 stars from 61 reviews indicating that most customers are generally dissatisfied with their purchases. Consumers complaining about TextbookRush most frequently mention customer service, water damage and good condition problems. TextbookRush ranks 67th among Textbooks sites.
Does TextbookRush pay for shipping?
TextbookRush will provide you with a prepaid and trackable shipping label. View a sample shipping label. Delivery confirmation is included with the label, so you can verify that the item successfully arrived at our location. The cost of this label is billed to us.
What happens if you don't return college textbooks?
If the bookstore determines your book to be not acceptable for return, then you will be charged for a replacement copy and a processing fee.
Is TextbookRush com a safe website?
TextbookRush has a consumer rating of 1.62 stars from 61 reviews indicating that most customers are generally dissatisfied with their purchases. Consumers complaining about TextbookRush most frequently mention customer service, water damage and good condition problems. TextbookRush ranks 68th among Textbooks sites.
Where is TextbookRush located?
TEXTBOOKRUSH - 127 Reviews - Bookstores - 802 Avondale Ave, Grandview Heights, OH - Phone Number - Yelp.
How do I ship a box of books?
For 1-2 books, a bubble mailer (with plastic lining inside) or small box can be used. Larger boxes will be needed for shipping multiple books at once. If you use a box, I recommend wrapping the books in bubble wrap and/or a plastic bag to prevent them from getting wet in the rain.
How much does it cost to ship a textbook?
The cost of sending Media Mail is determined by your package's weight. For a book that's 1 pound or less, you'll pay $2.75 for shipping with Media Mail. For each additional pound, add 52 cents to your total.
What is a rental edition of a textbook?
Renting textbooks is a great option when you don't want to spend too much and know you don't need to keep the book. To rent a book, make sure to select the “Rent” option underneath the “Buy” section on the right side of the product page if presented. Nearly every textbook on our website is available to rent.
What is a non return processing fee?
If your Rented Materials have not been returned by the end of this 15 day extension, you will be charged a Non-Return Fee, which is used to cover the cost of replacing the Rented Materials. This fee is equal to 100% of the list price of the Rented Materials minus your rental costs and the cost of the late fee.
Can you write in rented textbooks?
Can I highlight and take notes in my rental textbook? Yes! Write in them and highlight as usual!
What happens if you don't return a rented textbook from Amazon?
What happens if I am late returning my textbooks? If your book is not received with a postmark of the due date or an earlier date, we will automatically extend your rental period. For semester-long rentals, we will automatically extend your rental period by 15 days and charge you for a 15-day extension.
Where is the best place to sell textbooks?
Best Places To Resell Your TextbooksAbeBooks.Amazon.Barnes and Noble.BookByte.BookScouter.BooksRun.Campus Books.Cash4Books.More items...•
How does textbook rush work?
TextbookRush will provide you with a prepaid and trackable shipping label that you can print from your computer. Delivery Confirmation is included with the label, so you can verify that your buyback successfully arrived at our location. The cost of this label is billed to us, so you never have to worry about it.
Is BookByte reliable to sell to?
Overview. Bookbyte has a consumer rating of 2.28 stars from 23 reviews indicating that most customers are generally dissatisfied with their purchases.
How good is Ziffit?
Ziffit receives an incredible number of positive reviews on Trustpilot. Some users are unhappy for having lost items, but overall, the service is rated excellent by most people (4 stars out of 5).
Responsibilities of the Marketplace Seller
Accurate listing: The Marketplace Seller agrees to accurately list all book information and descriptions including, but not limited to, the proper categorization of international editions, instructor editions, and annotated instructor editions using book traits.
Consequences for non-performance
Violations of the policies above may result in any or all of the following actions:
Marketplace Seller performance
Customer service is the highest priority for TextbookRush and we expect the same to be true for all Marketplace Sellers on our marketplace.
Chargebacks and Marketplace Seller responsibility
Marketplace Sellers are responsible for all chargebacks related to non-delivery, quality of goods, or shipment of an incorrect item. Marketplace Sellers will be held responsible for any chargeback where the Marketplace Seller fails to respond to any and all information requests, or if the response is insufficient to fight the chargeback.
Miscellaneous
TextbookRush will make every effort to contact the Marketplace Seller prior to taking action for violations of Marketplace Seller terms and conditions.
Payment withholding
TextbookRush.com reserves the right to delay initiating a Payment Transaction transfer to a Seller’s Account (regardless of method of payment) pending an investigation if TextbookRush.com, in our sole discretion, believes the buyer or the seller may have breached this Participation Agreement.
Termination
TextbookRush.com, in its sole discretion, may terminate this Participation Agreement, access to our Web Site or the Services, or any sales or purchases or offers for same, immediately and without notice, for any reason (including but not limited to repeat infringements).
General information
By submitting a buyback, you are stating that you are the rightful owner of and have the right to sell the items listed. You also agree to the terms and conditions as outlined on this page and have read and understand our buyback FAQ completely. Buybacks must be postmarked within 5 business days of creation for quotes to be valid.
What we buy
TextbookRush buys new and used books with an ISBN, as well as movies and video games. Books without a copyright page that shows an ISBN are not accepted. Flash card sets must be in new/unwrapped condition.
Buyback quotes
Buyback quotes are valid for the exact item entered once the Buyback has been submitted. For books, this means the exact ISBN and edition, and for video games and movies it means that the version (e.g., DVD or BluRay, Xbox 360, or Playstation III) on the quote matches the item received.
Store credit
We offer Store Credit on Buybacks with an additional bonus over the cash or PayPal amount. You will see the Store Credit amount as an option when you are processing your Buyback, and can select it as your payment method.
Have more items to add to your buyback?
If you send us an item that is not on the quote, and we are buying that item, it will be purchased at the current price. If we are not buying that item, it will be recycled and will not be returned.
Selling used books
Many books come with CDs, access codes, manuals, or other supplementary materials. When selling a book back to TextbookRush, used items must include such supplements. Books that are received without supplements typically have a much lower value or no value at all.
Condition of used books
Most used books are considered multiple use items and may contain some highlighting or writing. This is not the case for study guides, workbooks, lab / special manuals, and law books. No more than 6 pages of the book can have writing.
About the Company
TextbookRush was founded back in 2002 on the campus of Ohio State University. Based in Grandview Heights, the company is an online platform that focuses on online textbook buyback, textbook rental, and used textbooks sales.
TextbookRush Services
TextbookRush is one of the best places to sell textbooks. Additionally, it gives you the option to rent and buy textbooks at an affordable price and buy and sell video games and movies on the online platform. Here’s a detailed review of the company’s services.
TextbookRush Return Policy
If the product you bought from the company doesn’t meet your expectations, TextbookRush advises you to fill out their return request. Afterwards, you should return the item by mail within 30 days of ordering it. Once you complete these steps, you’ll get a full refund.
TextbookRush Shipping
The promptness with which a company delivers its products is central to running a successful business, and TextbookRush is known for its exceptionally fast shipping. The website claims that orders placed on their website will be shipped between one and two business days.
TextbookRush Cancel Order
TextbookRush also allows you to cancel your order. So, if you change your mind and decide to cancel an order you placed, you can easily do it. Here’s how to do so in two different scenarios:
TextbookRush Customer Service
While using the online platform and the company’s services is seemingly simple, you might still have some questions on the topic or need assistance after you’ve browsed through the website and read the frequently asked questions.
Ratings and Reviews for TextbookRush
After checking the company on Trustpilot, we found that TextbookRush had an average rating of 4.2 with 14,900+ written TextbookRush reviews. Moreover, 69% of these individuals rated the company as excellent, while 13% said it was bad and they would never use it again.
What is drop shipping?
Drop Shipping is defined as an individual or organization acting as an intermediary or distributor of TextbookRush products with the intent to redistribute those products to other individuals or organizations via TextbookRush’s distribution facilities.
What are the consequences of drop shipping?
In the event that a TextbookRush customer is found to be Drop Shipping TextbookRush products to customers of other websites or retail outlets, the customer will be prohibited from returning the items to TextbookRush and may face account termination.
How long are eBook rental periods?
eBook rental periods are determined by the publisher, and varies by title. The available rental period options are displayed under “eBook” on the book details page.
Can I extend my eBook rental?
Unfortunately, extensions are not available for eBook rentals. If you wish to have access to your eBook longer, you need to re-rent it by reordering the eBook.
Will I save money with eBooks?
With many eBooks, purchase or rental, you can still expect to see savings up to 60% off list price.
Are eBooks internationally friendly?
Unfortunately, eBooks listed on TextbookRush.com are only available in the United States and United States territories.
How do I access my eBook?
Your eBook rental or purchase will become available in your customer account up to one business day after you complete your order. From there, you can determine whether you would like to access it online or offline.
Online and offline access
When you buy or rent an eBook from TextbookRush.com, you can download the whole book, but you can also read your eBooks online - anywhere, anytime, from any internet connected device.
Offline access
Go to VitalSource Support, click on “Download Bookshelf”, and select the appropriate download link for your machine.
