What is the Thule guarantee?
The Thule Guarantee will cover any defect or damage affecting your Thule product. Even damage caused by normal wear and tear or the natural discoloration of materials for 2 (two) years from the date of purchase by the original purchaser. The Thule Guarantee gives you specific legal rights.
Does Thule have lifetime warranty?
This warranty gives you specific legal rights....Warranty by Product Category.Warranty by Product CategoryWarranty periodThule Carriers, Racks & AccessoriesLimited LifetimeThule Technical BackpacksLimited LifetimeThule Luggage & DuffelsLimited LifetimeThule Bike Bags & RacksLimited Lifetime14 more rows
How do I contact Thule?
(800) 238-2388Thule Group / Customer service
Is Thule a Canadian company?
Vancouver-based Rack Attack is opening Canada's first location for a branded store for Swedish-based Thule, a global designer and manufacturer of roof racks and carriers, and it will be located in the Park Royal Shopping Centre in the West Coast city.
Are roof boxes worth the money?
At the end of the day, only you can answer this question. If you only make one trip a year then you may find it difficult to justify the cost of a roof box. However, if you travel regularly and need to take a large amount of equipment then you should find an investment in a roof box well worth it.
How do you repair a Thule cargo box?
0:483:55How To Repair A Damaged Thule Box - YouTubeYouTubeStart of suggested clipEnd of suggested clipThe area one quarter inch on each side of the crack should be cleaned down to the raw. Plastic.MoreThe area one quarter inch on each side of the crack should be cleaned down to the raw. Plastic. Apply the resin directly from the bottle. There is no mixing or adding of catalysts or hardeners.
Where is Thule USA located?
Seymour, ConnecticutThule's US headquarters is tucked away in the scenic hills of Seymour, Connecticut, adjacent to five miles of mountain bike trails and beautiful hills to ride road bikes through.
How long does Thule shipping take?
7-10 daysThule offers free standard ground shipping on orders of $99 or more in the United States (oversized items excluded). See below for ground shipping rates for orders under $99 in value. Due to ongoing freight delays across the country, please allow up to 7-10 days for your order to ship. Excludes federal holidays.
Can you remove Thule locks?
Many of Thule's outdoor recreation products — like carrying racks for bikes or skis — come with integrated locks that are based on universal (for Thule gear), removable lock cylinders. So, to remove a Thule roof rack, for example, you'll need to remove the lock by removing the cylinder.
What does the word Thule mean?
Definition of 'Thule' 1. the ancient Greek and Latin name for an island or region variously identified as one of the Shetland Islands, Iceland, or Norway: supposed to be the most northerly region of the world.
Where is Thule manufactured?
Most people think that Thule racks are made in Europe, and rightly so. Thule is a Swedish company. But while some products are indeed made in Europe, 75% of the Thule products sold in North America are actually made the USA. Thule has factories in Seymour, CT and Chicago, IL.
How did Thule get its name?
In 1942, Thule Group was founded by the Thulin family, when Erik Thulin, a true lover of the outdoors, put the Thule name on a so called pike fishing trap (a fishing gear) that he designed and began to sell to the fisherman of Scandinavia.
Where is Thule Canada located?
Mount ThuleHighest pointLocationBylot Island, Nunavut, CanadaParent rangeBaffin MountainsTopo mapNTS 38C3 Mount Mitima3 more rows
Are Thule and Sportrack the same company?
Sportrack and TracRac are made by Thule.
Who is the CEO of Thule?
Magnus Welander (Apr 1, 2010–)Thule Group / CEO
Who should contact Thule?
In the event that a product is defective, the purchaser should contact the Thule dealer from whom the product was purchased. If the dealer is not able to correct the defect, the purchaser should contact Thule in writing.
How long does it take to repair a Thule product?
Subject to the limitations and exclusions described in this warranty, Thule will remedy defects in materials or workmanship by making the necessary repairs within thirty days without charge for parts or labor. In addition, if it is not possible to remedy the defects, Thule will replace the product, the consumer may elect to receive a refund equal to the purchase price paid for the product, or, a credit to be used toward the purchase of a new Thule product in the same category.
What is Thule's mission?
Thule is dedicated to providing exceptional products that are quality tested and guaranteed against defects in materials and workmanship.
Does Thule warranty cover non-thule products?
This Thule warranty coverage does not, under any circumstances, cover any damage to non-Thule products used in conjunction with Thule products. No warranty is given for defects caused by normal wear and tear, scratches, accidents, modifications or any types of repair other than those authorized by Thule.
Is there a warranty on Thule?
No warranty is given for defects resulting from conditions beyond Thule’s control including, but not limited to, misuse, overloading, or failure to assemble, mount or use the product in accordance with Thule’s written instructions or guidelines included with the product or made available to the purchaser.
Is Thule liable for lost sales?
Thule’s sole liability to any purchaser is limited to the remedy set forth above. In no event will Thule be liable for any lost profits, lost sales, or for any consequential, direct, indirect, incidental, special, exemplary, or punitive damages or for any other damages which were not directly and clearly caused by a defecting product.
Can you return a Thule product?
In the event that the product needs to be returned, a representative from Thule will provide the purchaser with the appropriate mailing address and any additional instructions. Please note that the purchaser will be responsible for mailing the product to Thule, with proof of purchase in the form of an original purchase invoice or receipt, and with a detailed description of the defect. The mailing costs will be refunded by Thule, upon presentation of the related mailing receipts.
