Return-Policy.org

thuma return policy

by Mason Breitenberg Published 2 years ago Updated 1 year ago
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Does Thuma have a warranty?

The Mattress is covered by a 15-year warranty. At this time, we don't offer a warranty on any other items.

How long has Thuma been in business?

Tell me about Thuma's back story. What gave rise to the idea of a perfect simple squeak-free bed frame? Lindsey James: Our brand launched in the spring of 2018 after two years of designing and prototyping dozens and dozens of beds. We thought it was time for something better for a piece so foundational to our lives.

What kind of wood is Thuma made of?

The Thuma bed frame, which comes in a natural or walnut wood finish, looks simple and modern but is designed to be functional, too. The bed frame is low-profile—it's 13 inches tall from the floor to the top of the slats—but there's just enough room for storage beneath it.

How do I contact Thuma customer service?

Contact Us If you still need assistance, please send a note via email to our Concierge team at help@thuma.co. They'll be sure to respond as quickly as possible.

Is Thuma ethical?

Thuma's factory partners in Vietnam and the U.S. hold themselves to high ethical standards.

Is Thuma sustainable?

Thuma is a no-frills sustainable furniture company with just two main products: The Bedframe and The Nightstand.

Is Thuma bed creaky?

The Thuma bed is a sleek and stylish bed frame made of recycled and repurposed rubberwood that offers unparalleled durability, quality, and comfort. When using Thuma's bed frame, you won't be kept up from any squeaking or creaking as you move on the bed frame; it's completely silent.

Is Thuma solid wood?

First, it's solid wood (or maybe not — see the update below). Thuma says it uses wood from rubber tree plantations that are located close to their factories in Vietnam.

Can you attach headboard to Thuma?

The PillowBoard cover is removable and washable. The Thuma bed's PillowBoard comes in two colours: dark charcoal and light linen. Thuma does not offer a solid headboard option.

Is Thuma a US company?

Thuma is located in San Francisco, California, United States .

Who founded Thuma?

Reed Kamler -Reed Kamler - CEO, Co-Founder - Thuma | LinkedIn.

How do you clean a Thuma headboard cover?

The PillowBoard cover is removable, washable, and interchangeable to help keep things fresh. For best results, wash cold and hang dry, or dry clean as needed.

Is Thuma a US company?

Thuma is located in San Francisco, California, United States .

Where are Thuma beds made?

VietnamThuma Bed Construction and Materials The Thuma bed was designed in San Francisco and made in Vietnam from solid, repurposed rubberwood. Built using a Japanese joinery technique, each piece of wood interlocks with only tension and friction, eliminating the need for metal hardware.

Is snow and silk Canadian?

Made in Canada Silk & Snow is 100% Canadian owned and operated and all mattresses are manufactured in Canada, with foam that is CertiPUR-US certified for low VOC emissions for indoor air quality.

Shipping time

How long after you got the shipping notice (sent to FedEx) before you got you bed? I ordered on Tues, got the shipping notification Wed, delivery is listed as end of day Friday. Seems too good to be true.

Frame colors

Hi everyone, I was trying to find actual photos of the different combinations of frame/pillowboard and did some searching in this subreddit. It's a little difficult to find accurate colors so I was thinking we could create a thread of people posting pictures of the frame color in regular lighting.

Pillowboard is tiny

I absolutely loved everything about the bed. I ordered the queen Walnut. It was packaged great, it was fun to put together, but then the pillowboard ... It's much smaller than it looks in the ads (honestly thought they might have sent me the wrong size), and the "squeeze it in between the mattress and the wall" direction seems a bit odd.

What Is The Weight Limit On A Thuma Bed?

Get ready to be impressed in this Thuma bed review – this popular piece holds 1,500 lbs with ease.

Is Thuma Worth It?

Based on the research done in this Thuma bed review, we can safely say this brand is one to check out for any bedroom .

How long does it take to return a Thuma pillow?

PillowBoard covers come with a 14-day return policy and other accessories are all listed as final sale.

How to keep books in reach?

Keep books within reach through the addition of the Thuma Sleeve. This simple fabric sleeve hangs from the bed frame to provide space for electronics and reading materials that you prefer to keep nearby.

What is Thuma Do Not Disturb Candle?

Much like the tranquility of any spa, this candle was made to stop the stress and allow everyone to just breathe in the moment.

What is a homey blanket made of?

Made from upcycled cotton, this homey blanket is perfectly weighted to provide the cozy feeling we all love without being too heavy to lug around the house.

What company launched before Thuma?

One company that launched a year before Thuma was Silk & Snow, a Canadian bedding company based on the same sustainable mission of providing quality support through better resources.

How long does a Thuma bed frame last?

And since the warranty lasts a lifetime, you know that this bed frame will last for as long as you need it to. It’s also super easy to set up, requiring no tools, and will only take you 5–15 minutes to put together on your own.

What is Thuma bed?

The Thuma bed uses the best of interior design trends, Japanese design, and modern architecture to create a bed that’s the height of simplicity. And, as the company asserts, simplicity is at the heart of sophistication. The aim was to create a stylish bed that could be put together at home without any tools or previous knowledge.

How long does it take to return a Thuma bed?

There’s a 100-day period for new Thuma owners to review the bed at their leisure and decide whether it suits their needs. If you choose at any time before the 100 days is up to return the bed, you’ll receive a refund for the price you paid for the bed.

How much weight can a Thuma bed hold?

The Thuma bed itself can carry up to 1,500 lbs, so it should be perfect for people of almost any size. According to our Thuma bed review, this bed is designed to hold more weight than most and to weather most activities that involve a bed.

What was Thuma's goal?

The aim was to create a stylish bed that could be put together at home without any tools or previous knowledge. And we believe Thuma succeeded at this.

What is a cushioned headboard made of?

The cushioned PillowBoard is made from a 100% polyester pebbled linen-weave, which covers a tapered foam filling. The PillowBoard is a comfortable and functional alternative to the classic headboard.

How long does it take to put a bed together?

There are two hand-tightened screws, and you don’t need any tools to fit the rest of the pieces together. It should take one person between 5 and 15 minutes to put this bed together, even if they’re taking their time.

Is the Thuma Bed quiet?

Yes, the Japanese joinery used to assemble the Thuma bed prevents any types of speaking or creaking .

What kind of wood is used for the Thuma bed?

Thuma use repurposed rubberwood from rubber tree plantations to craft The Bed.

Is the mattress included? Are platform beds good?

Yes, they can be good if they are properly made and have support slats no more than 3″ apart. Any farther apart, and you risk damaging the integrity of your mattress.

Is Thuma a real company?

Yes, a definitive yes on this one. Thuma is a direct to consumer furniture manufacturer that was incorporated on the 26th of September 2016.

What mattress goes with Thuma?

You can use any mattress with a Thuma bed but we’d suggest one of our favorite mattresses – the Cocoon Hybrid by Sealy.

How do I contact Thuma?

You can reach out to the Thuma team via email at help@thuma.co or via the contact page on their website

What is a Thuma bed?

The Thuma Bed is a well designed, sturdy, platform bed frame that puts minimalism and quality craftsmanship at the forefront. By using traditional Japanese joinery the bed is easy to put together, extremely solid while in use and adds a clean look to your bedroom.

The Nightstand

The perfect Bed Time companion echoes the clean lines and subtle curves of The Bed, made of the same upcycled eco-friendly solid wood. Designed to elevate your everyday, The Nightstand brings simple sophistication to the bedroom.

How We Do It

We set out to solve the biggest problems in the bedroom by designing beautiful, functional pieces for how we live today. To make them, we seek out the world’s most skilled craftsmen, identify eco-friendly resources, and cut out all unnecessary steps to deliver luxury directly to you for much less.

What people are saying..

This bed is amazing on so many levels and the vision of Thuma and their products align with my sustainability ethics (which sometimes can be a challenge for an organization). After spending way too much time with an allen-wrench on my last guest bed. The ease of assembling the frame was simple.

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