What is Timberlands return policy?
At Timberland we want you to feel as confident in your order as we do in our products. You may return merchandise purchased online for size, fit or style reasons within 60 days of shipment of your order provided it has not been damaged, washed, altered or worn.
Can you return online Timberland to store?
Timberland accepts both mail and in-store returns for online orders. The only exceptions are online orders paid through PayPal. As Timberland can refund that type of transaction only with gift cards, you have no choice but to return the item in person.
How do you exchange Timberlands?
To exchange your order at a Timberland store, simply gather the item(s) you are returning along with original packaging, tags, packing slip, original receipt, or your order confirmation email. If you do not have proof of purchase, we are happy to evaluate your item for an exchange or store credit.
How do I return a defective Timberland boot?
If you believe your product is defective, please email a completed Warranty Return Form to us at the below address, along with the following pictures:Internal tags showing style number and size.Product in its entirety.Bottom of soles showing tread, for footwear.Defective area.More items...
Can you trade in old timberlands for new ones?
Timberloop, a program that launches today, will take back old boots and clothing to be refurbished or recycled into new products, as the company goes all in on circularity.
Can you return boots after wearing them?
You can only return them for refund or exchange if they are unworn, in the original product packaging, and you have the receipt or invoice. While they say you can return items for any reason for up to 60 days, they can't appear to have been worn.
Do timberlands have lifetime warranty?
Do Timberland Boots Have a Lifetime Warranty? While an article on Consumer Reports states that Timberland offers a lifetime warranty, this is not true. Such claims have perpetuated the Timberland lifetime warranty rumor, so consumers still ask questions about it on Quora and similar websites.
Do Timberland boots have a warranty?
Timberland products are warranted to be free of defects in material and workmanship for 12 months from date of purchase. Our warranty is an expression of our confidence in the material and workmanship of our company's products, and assures unsurpassed quality for rugged, dependable products.
How do I contact Timberland customer service?
Open a.Call. 1-888-802-9947.Text. 1-920-545-5123.
How long do Timberland boots last?
Mud, snow, rain or dirt, Timberlands are notoriously hard-wearing. With proper care, they can last for years, thanks to their premium waterproof leather outer, durable sealed stitching and tough rubber soles. Engineered to keep your feet warm and dry, they're a classic style that will see you through any season.
How do you fix a broken Timberland?
0:131:39How To Get The Scuffs Out Your Timberlands - YouTubeYouTubeStart of suggested clipEnd of suggested clipI'm going to show you how to get the scuffs out super simple and easy just by using a nail file soMoreI'm going to show you how to get the scuffs out super simple and easy just by using a nail file so you see this one's a little beat-up not as bad as the other one.
Do timberlands need to be broken in?
Timberlands are renowned for being a durable shoe, so when you invest in a pair, you can have confidence that they'll stand the test of time. On the flip side, they can be a little tough and stiff at first – which means you'll probably need to dedicate some time to break them in.
Where can I return Timberland returns?
Tape the box securely, again taking note of your return tracking number, and drop return at one of the following.Post office (USPS) or local post person.FASTEST REFUND OPTION!! FedEx office, drop-box, or a pick-up from your home (additional fees not covered under free returns)
Do timberlands have lifetime warranty?
Do Timberland Boots Have a Lifetime Warranty? While an article on Consumer Reports states that Timberland offers a lifetime warranty, this is not true. Such claims have perpetuated the Timberland lifetime warranty rumor, so consumers still ask questions about it on Quora and similar websites.
Do Timberland boots have a warranty?
Timberland products are warranted to be free of defects in material and workmanship for 12 months from date of purchase. Our warranty is an expression of our confidence in the material and workmanship of our company's products, and assures unsurpassed quality for rugged, dependable products.
Does Timberland do free shipping?
SHIPPING POLICY We offer FREE 3-Day and FREE standard (ground) U.S. shipping, every day. Orders are shipped on business days only (Monday-Friday, excluding U.S. federal holidays). 3-Day Shipping: You can expect your order to arrive in 3-4 business days, which includes order verification and processing.
I placed an order online by visiting Timberland.com
Free returns are offered for orders placed at Timberland.com within 60 days of shipment, provided the item has not been worn, washed, altered, or damaged ( view full return policy ).
I purchased at or through a Timberland store
If you visited or called a Timberland store near you and either made a purchase in store or a store associate helped place an order for inventory that wasn’t available at that store (excludes Timberland.com orders), please follow these instructions.
I purchased through an authorized retailer, either online or in store, that sells Timberland products
We are unable to access order information, payment details, or inventory from authorized retailers, therefore cannot process refunds for items purchased outside of Timberland stores or Timberland.com. Please contact the retailer you purchased from directly for assistance. We sincerely apologize for the inconvenience!
I do not know where my item (s) was purchased
If you received a gift or do not know where your Timberland item was purchased, we are unable to provide a refund.
I returned my order through the mail
A return refund back to your original form of payment is processed 6-10 days after we receive your returned item (s) at our facility. Depending on where you initiated your return shipment, it can take between 1-3 weeks for your return to reach us.
I returned my order at a Timberland store
Please contact the store you returned your order to if you have not received your refund to your original form of payment within 7-10 business days ( find a store ).
Do you have your return tracking number?
I have my return tracking number I don't have my return tracking number How do I find my return tracking number?
Where do I locate my return tracking number?
A free return label is included with most Timberland.com orders. We also provide a convenient option in our help center to print a free return label if you did not receive one. Both types of free return labels are not connected to your order or kept on file with Timberland. It is important to keep record of your tracking number to track progress.
I have my return tracking number
Perfect! The free return labels provided with your Timberland order and online in our help center, are categorized as SmartPost returns. SmartPost returns can be handled by the United States Postal Service (USPS) and FedEx Ground. Follow these simple instructions to track your return:
I do not have my return tracking number
Return tracking numbers are not connected to your order or kept on file with Timberland. If you did not keep record of your return tracking number, do not panic!
The Timberland Return Policy in a Nutshell
Timberland allows returns within 60 days of purchase, so long as the products are unworn, unwashed, undamaged, and unaltered.
Send a Return Request Letter Instantly With DoNotPay!
If you find filing a return request with Timberland time-consuming, you can speed up the process with our app. Here’s how you can use it to your advantage:
Demand a Swift Refund With the Help of DoNotPay!
If you don’t want to waste time writing an email, DoNotPay can help you request a refund in a few minutes. All you have to do is:
Complete All Tasks From the Comfort of Your Home
As soon as you subscribe to our versatile app, you’ll be able to do all of the following without leaving your home:
APPLYING A PROMOTION
We want you to get outside faster, so we apply most online discounts right to the products in your cart. If you do have an online promo code, just enter it into the bottom of your Shopping Cart at any time, or on the Billing page during checkout. Codes are case-sensitive.
TIMBERLAND PROMO EXCLUSIONS
We love deals as much as you do, but we do have a few premium products that aren’t eligible for discounts. These include our 6-Inch Premium Waterproof Boots including the 10061, Custom styles, Limited Release styles and gift cards. A full list of exclusions can be found here .
I Placed An Order Online by Visiting Timberland.com
- Free returns are offered for orders placed at Timberland.com within 60 days of shipment, provided the item has not been worn, washed, altered, or damaged (view full return policy). RETURN BY MAIL 1. Put the item(s) you are returning, with original packaging, inside the outer carton or box it was shipped in. 1.1. If you do not have the outer carton,...
I Purchased at Or Through A Timberland Store
- If you visited or called a Timberland store near you and either made a purchase in store or a store associate helped place an order for inventory that wasn’t available at that store (excludes Timberland.com orders), please follow these instructions. 1. If our Timberland store associates provided you with a return label or specific direction for returns and exchanges, please follow th…
I Do Not Know Where My Item(S) Was Purchased
- If you received a gift or do not know where your Timberland item was purchased, we are unable to provide a refund. If the item you would like to return is in new condition with original packaging and all tags attached, you may be able to exchange the product for another size, color or style of the same or lesser value at your local Timberland store (find a store). We cannot guarantee an e…