According to the Total Wine return policy, if you want to receive retribution for lost items, you must file a report within 60 days of your shipping confirmation email. This means waiting two months before the company will help. DoNotPay will help you avoid long waits and complex policies.
Full Answer
Can you return alcohol to Total Wine and more?
In Wisconsin, you can initiate a return only if what you bought is unsafe to drink. Alcohol may not be returned in these states for any other reason, leaving you in a lurch if you’ve changed your mind and want to try something different. The Total Wine and More return policy also depends on the purchase method.
How do I contact Total Wine&More spirit customer care?
Contact Customer Care + 1 (855) 328-9463 Mon.-Fri.: 9 a.m. - 12 a.m. ET Sat.-Sun.: 10:30 a.m. - 12 a.m. ET Copyright © 2021Total Wine & More Spirit sales where allowed by law
Can I return an alcohol product to the store?
If you purchased products in our store, return to the store for return processing. California and Georgia stores: Per state law, alcohol returns can only be accepted if the product is spoiled or otherwise unfit for consumption, or purchased in error.
Why choose Total Wine&More?
At Total Wine & More, we believe our role serving customers and the community is a critical one. Team member and customer safety remains our top priority. We have taken a range of actions and preventative measures in our stores to keep our guests and team members safe.
Can you return unopened bottles of wine?
Federal regulations say a customer may exchange or receive a refund on wine purchased in error if the unopened container is returned to the seller. “Purchased in error” is the key clause. So, if you cannot show them the error, you might be out of luck.
Can you return wine without a receipt?
For returns without a register receipt, valid government issued photo identification must be provided, and any refunds given will be in the form of gift card. Returns may be limited or declined, at our discretion. We respect your privacy and do not retain your government-issued identification number.
Can you return opened wine?
The simple answer is yes. You shouldn't have to pay for faulty wine so if you get a bad bottle, politely explain why you think it's faulty to the wine waiter and ask for a replacement.
Can you exchange a bottle of wine?
Most states have very strict laws on alcohol returns, with returns only allowed if a flaw was found with the bottle, such as a wine being corked or oxidized. Generally, you're only allowed to exchange that bottle for a replacement of the same one, not a different bottle or cash.
Can I return an item without a receipt?
What if I don't have the receipt? If you can't get hold of the receipt and you're taking an item back simply because you don't like it, the retailer is under no legal obligation to give you a refund – but the retailer may offer you an exchange or a credit note.
Do you need a receipt to return?
Under the Consumer Rights Act as long as you return an item within 30 days of purchase you can do so without a receipt and still have the right to a full refund. If you don't want to return or exchange the item then you can ask for it to be repaired. You also have much longer to do this – up to six months.
How do you return a bad bottle of wine?
Some stores require that defective bottles be returned with a receipt, but many will accept returns without one, since the store knows what they have in stock. It is handy, however, to find the receipt if you purchased the wine more than a week ago; the wine may be discounted lower than you originally paid for it.
Can you return wine if the cork crumbles?
In most cases the wine will still be fine to drink, as it should have still maintained a seal on the bottle. 'There is not a universal rule, but our experience says that the wine maintains the quality for being served,' said Guillermo Cruz, head sommelier at Mugaritz.
What do you do with a bad bottle of wine?
If your wine is actually bad (aka flawed, or faulty), the good news is: you can return it to the store and get your money back! (Or, you can refuse it if you're at a restaurant. For more about restaurant wine ordering, click here.)
What quantity of alcohol equals one drink?
14 gramsIn the United States, one "standard" drink (or one alcoholic drink equivalent) contains roughly 14 grams of pure alcohol, which is found in: 12 ounces of regular beer, which is usually about 5% alcohol. 5 ounces of wine, which is typically about 12% alcohol. 1.5 ounces of distilled spirits, which is about 40% alcohol.
Can you return empty wine bottles to the LCBO?
Bottle deposit fees are applied to most wine, beer and spirit containers. These deposits will be refunded when you return the empty containers to The Beer Store or LCBO Agency Stores. All prices include bottle deposit fees where applicable.
Can I return bad wine to LCBO?
“If you feel you have purchased a defective product from the LCBO, you may return the product to any LCBO store for a full refund. No receipt is necessary in this situation.… Return of a faulty product must indicate immediate discovery.
Can I return wine to Sainsburys?
If you change your mind, we'll be happy to exchange or refund it for you. If it's within 30 days, in its original condition and you've got proof of purchase, you can return your item to any of our stores.
Can you return alcohol in Canada?
Returning after 48 hours or more You must have the goods with you when you enter Canada. You can bring back up to 1.5 litres of wine or 1.14 litres of alcoholic beverages or up to 8.5 litres of beer. Some tobacco products*and alcoholic beverages may be included in your personal exemption.
What is Walmart's return policy on alcohol?
Yes, Walmart accepts returns of alcohol. In any case, the receipt must accompany the return, and the customer must take the item back to the store that originally sold it to them.
Can unopened wine be returned to Costco?
10. Don't try to return alcohol. Costco is known for its insanely liberal return policy, but they don't budge on booze. It doesn't matter if your bottles are opened or sealed; Costco won't give you a refund, so bottoms up.
Discovering the Total Wine and More Return Policy
The Total Wine return policy differs depending on state law. In California and Georgia—for example—Total Wine only accepts returned items that are spoiled or bought by accident. In Wisconsin, you can initiate a return only if what you bought is unsafe to drink.
No Step-by-Step Returns at Total Wine
It isn’t just the multitude of rules that makes Total Wine’s return policy tough to follow. Total Wine also leaves customers guessing with vague directions on how to process your return. Rather than offer step-by-step instructions, customers are told to return to a store or contact customer service.
Ways To Initiate a Return With Total Wine
Unlike other companies—such as Walmart, Ulta, Costco, and eBay —Total Wine doesn’t provide many methods for return initiation.
Use DoNotPay To Beat the System
Returning alcoholic beverages is complex. Rather than spending time and energy arguing with Total Wine, let DoNotPay complete the return for you.
Beat the Total Wine Return Policy and Get Your Refund Fast With DoNotPay
If Total Wine refuses to give you your money back, turn to DoNotPay for assistance! We'll help you avoid the back and forth and compose an airtight refund request in a split second!
Show Total Wine You Mean Business in Small Claims Court
Has Total Wine left you feeling wronged? As a leading robot lawyer, DoNotPay will help you right these wrongs in small claims court.
Going Back and Forth With Companies Is a Thing of the Past
Have you been trying to contact the company you want to return your faulty item to with no success? No more—use DoNotPay’s nifty product to jump the phone queue of any company’s customer service line.
How old do you have to be to get a total wine delivery?
Where permitted, you (or, where allowed, your designee) must be aged 21 or older and must present a valid government-issued identification in order to obtain your shipment. All delivery orders are subject to product availability and delivery locations, quantities and frequency may be restricted by law or Total Wine discretion. Delivery fees may apply. See Delivery for more information.
What is total wine?
Total Wine offers areas and features that are accessible via a computer or mobile device, such as a smartphone. These features and areas may include the ability to upload content, make purchases, determine your location, and other similar activities. Note that standard messaging, data, and other fees may be charged by your carrier to engage in any activities which are available on your mobile device. If you have questions about these issues, please contact your carrier as we have no control, and are not responsible for such charges.
What is parental control?
As required by the Communications Decency Act of 1996, we hereby notify you that parental control protections (such as computer hardware, software or filtering services) are commercially available that may assist you in limiting access to information and content that may be objectionable or harmful to minors as specified by law. Among the many companies that provide Internet blocking and screening software are CyberPatrol, NetNanny, and SurfWatch. We do not sponsor or endorse or control any of these companies or their services.
What is the purpose of transmitting viruses?
Transmit any viruses or other computer instructions or technological means whose purpose is to disrupt, damage, or interfere with the use of computers or related systems; Use automated technology of other means to use the Sites or scrape or crawl any pages or content contained in the Sites.
Does Total Wine have security?
However, no security controls can be expected to be effective all of the time, and therefore Total Wine cannot ensure or warrant the security of your personal information. We therefore urge you to always use caution when transmitting information over the Internet.
Does Total Wine charge for text messages?
All charges are billed by and payable to your mobile service provider. Total Wine or its third-party delivery provider does not charge for sending or receiving text messages. Data obtained from you in connection with this SMS service may include your mobile phone number, your carrier's name, your opt-out status, and the date, time, and content of your messages. We may use this information to contact you and to provide you with the Program services. All data obtained is subject to our Privacy Policy.
Can Total Wine frame or link to a site?
Frame or link to Sites, unless permitted in writing by Total Wine; and. Advocate, encourage, or assist any third party in doing any of the foregoing while using the Sites. Also, you agree that you will notify us immediately of any unauthorized use of your account or password, or any other breach of security.
For couples getting married
From a do-it-yourself drink planner, to recommendations from our certified experts, we have the tools you need to plan your big day.
For wedding guests
Looking for gifts for the happy couple? We have recommendations in every price range! In the wedding party? Read our guides on bachelorette and bachelor party planning!
For wedding planners
With an unbeatable selection in every budget range, we partner with you to plan a great experience for couples.
Schedule your complimentary consultation
Schedule a consultation with Total Wine & More, where our experts are your trusted guides to making the perfect selections for your perfect day.
Frequently Asked Questions
A: We recommend coming in for a consultation 3 months ahead of your wedding. Check out our wedding planning timeline and plan your purchase accordingly.