Return-Policy.org

treadly return policy

by Alice Homenick Published 3 years ago Updated 2 years ago
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How do I return Treadly?

Return Process To return within your first 30 days, please contact Treadly support team directly at contact@treadly.co with your order number or any other contact information used when placing your order. Our team will confirm your return by providing an RMA number and any further instructions.

Where does Treadly ship from?

Treadly is shipped out of our New Jersey facility via ground shipping, and can only be delivered to addresses within the contiguous United States (not including Alaska, Hawaii, or Puerto Rico).

Can you jog on Treadly?

You can walk or jog up to 5 mph, move the handrail up or down (and yes, this means you can walk on the treadmill even with the rail *all the way down on the floor* for workouts), *and* track your daily progress in the Treadly App.

Can you use Treadly on carpet?

Can Treadly be used on a rug or carpet? Yes. Treadly 2 is recommended to be used on a hard, flat surface but can also be used with a low pile carpet to medium.

Is Treadly worth the money?

Now starting at just under $750, Treadly certainly isn't cheap, but it feels durable and long-lasting, and I could see this replacing a gym membership altogether. And for runners out there, it is certainly more affordable than, say, Peloton Tread (starting at $2,495) or Echelon Stride (starting at $1,338.98).

Is Treadly loud?

Follow. Treadly's compact motor clocks in at a nearly inaudible 6 decibels, but to ensure an even quieter workout, we do sell noise reduction rubber pads on our accessories page found on our website.

Whats the difference between Treadly 2 Basic and Pro?

Both the Treadly basic and Treadly pro are equipped with the handrail and auto-position speed control. In addition, Treadly Basic includes a remote control while Treadly pro has built-in Bluetooth integration with our IOS app, allowing you to seamlessly switch modes mid-workout for both models.

What is the difference between Treadly 2 and Treadly 2 Pro?

The Treadly 2 Pro has all the great new features of the Treadly 2 Basic with the added bonus of the Treadly phone app. Both machines give you your workout data (including steps, distance, and speed) on slick built-in handrail digital display, but the Treadly app enhances this by synchronizing the data with your phone.

Are folding treadmills worth it?

One of the primary benefits of a folding treadmill is that it saves on storage space. People can fold the treadmill up and store it away when it is not in use, which may particularly benefit those living in smaller properties. Foldable models often have wheels on the bottom, making it easier to move them around.

Why is my Treadly not working?

Check that the belt is properly centered and aligned. The sensors may be dirty and should be cleaned by taking a dry paper towel and placing it on top of the belt. Then, slide the paper tower underneath the sides of the Treadly and wipe it down along the length of the belt.

How do you store a Treadly?

Your Treadly can be stored in two ways: horizontally or vertically. Horizontal storage underneath large furniture is advised.

Does Treadly have incline?

The key thing to know is that, because of its diminutive size, it does not go very fast—its speed range is between a sloth-like 1 mile per hour (mph) and a slow jog pace of 5 mph or a 12-minute mile. It has a very small motor of 1 horsepower (versus 3.75 in that of the NordicTrack), and it does not incline at all.

How long does it take to receive Treadly?

Treadly ships to the mainland US in 1 to 2 weeks. They normally charge a flat shipping rate of $29 and use FedEx for delivery, which requires a signature.

How do I check my Treadly order?

Follow. When your Treadly is packaged and ready to ship, you will receive an email with your tracking number, which will be updated with accurate details within 24 hours.

Does Treadly ship to Canada?

Will you be shipping Treadly internationally? Currently we are only shipping within the contiguous U.S.

Can you use Echelon stride without subscription?

You can use it without a membership (it comes with eight programmed workouts), but there's really no point in paying for a connected treadmill if you don't plan to take advantage of its smart functionality.

What is a treadly app?

Treadly social app allows you to join walking and workout groups based on your interests. Join group video chats where you control your level of participation.

How many patents does Treadly have?

With 7 patents for utility and design and winner of the 2018 Red Dot Award for product design, Treadly’s innovative infrared foot control, ultra low flatbed console, invisible bolt assembly, and anti-shock and slip design is taking the home workout to a whole new level. And that’s just the beginning.

How loud is a treadly?

And quiet, too: Treadly’s compact motor clocks in at a nearly inaudible 6 decibels.

Do you have to break the bank to get a treadly?

You don’t have to break the bank to get a Treadly. Pay over time with easy, fixed monthly payments.

Is treadly a bolt?

Treadly comes ready to use straight out of the box, thanks to its patented invisible bolt assem bly. Just plug and go.

How long is treadly warranty?

For the above covered items, Treadly™ will cover the labor cost for the repair or replacement made under this Limited Warranty for a period of 12 months from the date of original delivery. Except where applicable law requires otherwise, repair labor and shipping are not covered for locations where Treadly™ is moved to a location that is outside of Treadly’s service area (outside of the contiguous of the united states).

Does treadly provide compensation?

Treadly™ does not provide monetary or other compensation for any such repairs or replacement parts costs, including but not limited to work time lost, cost of substitute equipment, diagnostic visits, maintenance visits or transportation.

Does treadly provide warranty replacement?

Where permitted by law, replacement units, parts and electronic components reconditioned to as-new condition by Treadly™ or its vendors may sometimes be supplied as warranty replacement and constitute fulfillment of warranty terms.

Is treadly a warranty?

Treadly is redefining the modern workout. Treadly, LLC. (“Treadly”) provides the following Limited Warranty, which applies only to the non-commercial, in-home, indoor use of the Treadly™ Treadmill. Any other use of the Treadly™ Treadmill shall void this Limited Warranty.

Is treadly liable for damage?

Any move or repair attempted by you or your agents are undertaken at your own risk. Treadly™ is not responsible or liable for any damage or injury incurred during, or as a result of, any move, repair or attempted by you.

Does the treadly treadmill have a warranty?

The Limited Warranty applies only against defects discovered within the applicable Limited Warranty period and only so long as the Treadly™ Treadmill remains in the possession of the original purchaser. During the Limited Warranty periods described below, the covered components of the Treadly™ Treadmill will be free from defects in workmanship ...

How fast can a treadly go?

Treadly’s maximum speed is 5 mph when the handrail is lifted and 3.7 mph when the handrail is folded.

Is the treadly community full?

The Treadly community is full of members just like you! Send us your video or pictures and join the thousands of Treadly enthusiasts who share their way to a new healthier lifestyle.

Does treadly 2 Pro have remote control?

Both models allow you to regulate your speed using the handrail and auto speed control. Treadly basic is shipped with remote control, and Treadly 2 Pro offers our latest Treadly IOS (Android basic control available) mobile app that controls the speed, tracks your stats, and immerses you into an online community, offering you the ability to interact and compete with Treadly users via live video streams.

Is the Treadly 2 smarter?

The incredibly thin Treadly 2 is now smarter and more durable than ever before, featuring an innovative display, handrail speed control, Bluetooth speakers, and enhanced structure. We redesigned the entire treadmill from the ground up.

Does a treadly handrail need to be purchased separately?

No. Treadly’s foldable handrail comes pre-assembled and does not need to be purchased separately.

Is the treadly handrail removable?

Treadly’s handrail is non-removable. However, the handrail can be easily folded away to facilitate easy storage.

How Much is Treadly?

Treadly treadmill financing makes owning the thinnest treadmill on the market extremely affordable. This is done through Affirm, a third-party payment processor.

How Does Treadly Work?

Fortunately, Treadly has bucked the subscription trend that so many home fitness plans are sneaking into their product purchasing agreements. Instead of paying for the physical workout device upfront and then a monthly subscription fee on top of that, you get Treadly for a one-time purchase.

How much is the treadmill 2 Pro app?

Power up your workout experience with the Treadly 2 Pro, currently on sale for $849, down from $949.

How fast can a treadmill 2 go?

Not really. The Treadly 2 Pro can be adjusted to a maximum speed of 5 mph, which is quite a bit under the average human running speed of 7 mph. Because the max speed is limited due to Treadly ’s minimalist design, your workout is limited to a jog.

How many stars does treadly treadmill have?

Looking at the treadly.co website, this Treadly treadmill review finds 1,000+ verified customer reviews. On average, they give Treadly 4.8/5 stars. Customers speak highly of how easy it is to move their Treadly machine, the variety of storage options, and how quiet the machine is.

How to set timer on treadmill?

Press the middle of the Treadly belt with your foot three times in a row. Once the digital display shows a timer, press the “+” and “–” buttons on your remote and hold them both for 5 seconds. Your remote will flash blue, then turn solid blue to show it has paired with the treadmill.

How to adjust a treadmill?

First make sure your Treadly is plugged in. Then search the top-right corner, near the wire, for a switch. You can adjust it between the on and off positions.

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