How to Return My Verizon Phone
- If you have Find My iPhone or Find My Device enabled, disable it prior to returning your device to us.
- Remove your personal content and accounts from the device.
- Pack the merchandise (including phone, charger, instructions, etc.) in its original box and shipping carton.
- Affix the prepaid return shipping label enclosed with your purchase to the outside...
Full Answer
What is Verizon cell phone return policy?
Verizon Wireless Return Policy
- Verizon Wireless Return Policy. As per the return policy, the customer can return or exchange purchased products within 14 days of the purchase.
- Returning Verizon wireless Product. Basically, you can return the Verizon wireless product in two possible ways. ...
- Verizon Coronavirus Response. ...
- Policy of Refund. ...
- Exchanging Verizon Wireless Product. ...
- Summary. ...
What does Verizon do with returned phones?
- Go to our Verizon Trade-in page.
- Select the manufacturer, model, color, size, and carrier for the device you want to trade in.
- Answer the questions about the condition of the device, so we can properly appraise it.
- Enter the verification code in the box.
- The trade-in value will display. ...
- Choose how you want to be paid for your trade-in and tap Continue.
How to cancel Verizon prepaid and get refund?
To return a product and get a shipping label you need to:
- Log in to your Verizon account
- Find you order and select Return Products
- Click on the product you would like to return
- Proceed through the remaining steps to finish the process
- Attach the printed label to the shipping box and send it
How to return Phone Verizon?
- Go to the Verizon Trade-in.
- Enter the Submission ID for your device trade-in request in the Submission ID field. Note: The Submission ID can be found in the email you received after submitting the request.
- Tap Check Status.
- The address where we'll send the envelope to will be displayed. Tap Continue.
Can I return my phone to Verizon after 30 days?
You may return or exchange wireless devices and accessories purchased from Verizon within 30 days of purchase. Returning merchandise does not terminate your service, so you'll need to contact us if you want to cancel your line. A $50 restocking fee applies to any return or exchange of a wireless device*.
How long after I buy a phone from Verizon Can I return it?
within 30 daysWireless device/accessory Return and Exchange Policy. You may return or exchange wireless devices and accessories within 30 days of purchase. A restocking fee of $50 applies to any return or exchange of a wireless device (excluding Hawaii).
Can you do returns at Verizon?
You can complete a 30-day return or exchange with Verizon if you purchased from: verizon.com or in the My Verizon app. By phone with Verizon Customer Service. A Verizon store.
How do you return a phone to Verizon?
You may return or exchange wireless devices and accessories purchased from Verizon within 30 days of purchase. Returning merchandise does not terminate your service, so you'll need to contact us if you want to cancel your line. A $50 restocking fee applies to any return or exchange of a wireless device*.
Can I return a phone if I don't like it?
If you're within this period, no probs. Take your phone in its original packaging with your receipt back to the shop. If you cannot find a returns policy, it's worth trying anyway. Again, take your phone in its original packaging, along with your receipt, back to the store where you bought it and ask.
Can you return a mobile phone once opened?
Usually, you can return the device and cancel your contract within 14 days for a full refund, or 30 days if the device is faulty. Typically, this applies even if you've opened the package, as long as you haven't damaged the product.
How long do I have to return a phone?
Return your device at any T-Mobile store within 20 days. A restocking fee will be charged for the return. Bring proof of purchase, such as an emailed or printed receipt. Bring the device, USB charging cable, and any accessories you'll need to return.
Can I return Verizon online purchase in store?
If you purchased your merchandise online or by phone, please follow the return instructions in your package. If you purchased your merchandise in a Verizon Wireless store, you can return it to any Verizon Wireless store.
Can I return my iPhone if I opened it?
iPhone/iPad return policy If you are not fully satisfied with your iPhone/iPad purchase, you can return your undamaged iPhone/iPad to the Apple Online Store within 14 calendar days from the time you receive your iPhone(s)/iPad(s) for a refund. A 25% open box fee will be assessed on any opened unit (per unit).
How can I get out of my Verizon contract?
If you cancel while you are under contract, you may be charged an early termination fee. The early termination fee is prorated, which means that as more time passes, you will pay less to terminate the fee. Early termination fees can cost a maximum of $350 and decrease by $15 per month.
Can you return a phone if you don't like it Samsung?
We cannot accept returns or exchanges for final sale items or items not bought directly from Samsung.com or through the Shop Samsung App. Eligible returned items must be received by Samsung within 15 days of receipt by customer (unless purchased under a special promotion that expressly extends the trial use window).
How do I clear my phone before returning to Verizon?
1 Make sure your old phone is working. Your old iPhone has to be in good working order for you to get your trade-in credit. ... 2 Save your stuff. ... 3 Turn off Find My iPhone. ... 4 Reset your old phone. ... 5 Turn it off. ... 6 Pack it up. ... 7 Mail it in within 15 days.
How long do you have to return a phone?
You can return or exchange a Device or accessory (“Device”) for a refund within 14 days of the purchase or lease date of the original Device.
Can you return an iPhone after opening it?
iPhone/iPad return policy If you are not fully satisfied with your iPhone/iPad purchase, you can return your undamaged iPhone/iPad to the Apple Online Store within 14 calendar days from the time you receive your iPhone(s)/iPad(s) for a refund. A 25% open box fee will be assessed on any opened unit (per unit).
Can you return a phone if you don't like it Samsung?
We cannot accept returns or exchanges for final sale items or items not bought directly from Samsung.com or through the Shop Samsung App. Eligible returned items must be received by Samsung within 15 days of receipt by customer (unless purchased under a special promotion that expressly extends the trial use window).
Can I return my new iPhone?
For iPhone returns, you may return your undamaged iPhone with its included accessories within 14 days of purchase for a full refund.
How long does Verizon wireless charge for return?
You may return or exchange wireless devices and accessories purchased from Verizon wireless within 30 days of purchase. A restocking fee of $50 applies to any return or exchange of a wireless device (excluding Hawaii). If you purchased your device from a non-Verizon owned retail location (authorized retailer), review that location's return policy ...
How long does it take to get a refund from a credit card?
Purchases made by credit card will be refunded through a credit to your credit card (which may take up to 3 weeks), while purchases made by cash or check will be refunded by check (which may take up to 7 weeks).
Can Verizon Wireless refund a lost return?
Verizon Wireless cannot process any claims, or provide refunds, for lost or missing returns without tracking information. If you have lost your return-shipping label, you can print a new one from My Verizon. FedEx or FedEx SmartPost: Visit fedex.com or call 1.800.GoFedEx (1.800.463.3339)
How long does it take for Verizon to refund?
The waiting time for refunds depends on the payment method you used for your Verizon purchase: Credit cards —The company will issue a refund that may take up to three weeks to show on your card statement. Cash or check —Verizon will refund you by check. It may take up to seven weeks for you to receive it.
How long does it take to return a Verizon wireless device?
Return period —You can return or exchange wireless devices and accessories within 14 days of purchase. Return fee —Verizon charges a $50 restocking fee for all returns and exchanges in all states except for Hawaii. Exchanges for products that the company shipped to you may require additional compensation for the shipping costs.
What to do if Verizon doesn't have a SD card?
Doing a factory reset. Removing any accessories or components you didn’t purchase at Verizon, such as SD cards. After you’ve wiped out all the sensitive information from the device, you can pack it along with all accessories, instructions, and components you initially got with it.
How to return Verizon phone?
To return your devices to Verizon by mail, follow these steps: Make a copy of the shipping label you got with your order so you can retain it as your proof of shipment in case the package gets lost. Drop off your return to your nearest carrier location. The shipping label contains information about your carrier.
What to do before returning Verizon?
Before making a return to Verizon, you should prepare your devices by: After you’ve wiped out all the sensitive information from the device, you can pack it along with all accessories, instructions, and components you initially got with it.
