Will Verizon Wireless go out of business?
Verizon will continue to offer Lifeline service through Tracfone and further develop its core brands, products and distribution channels, including StraightTalk, the vast majority of whose customers operate on the Verizon network today.
How do I Cancel my Verizon Wireless?
Log into My Verizon and:
- Check order status
- Learn what to expect with your final bill
- Track the status of pending refunds
- Check to make sure we’ve received your equipment
Does Verizon Wireless have a retention Dept?
Yes -- http://www.verizonwireless.com/wcms/myverizon/customer-retention.html?null -2 level 2 WarpSeven · 6y Not a retention department. Goes to customer service. Get no help whatsoever. -2 Continue this thread level 1 WarpSeven · 6y Funny I asked six different reps and supervisors for the retention department.
Does Verizon Wireless have a price guarantee?
The policy is 14 days. Verizon needs to either stand by their policy or refund the difference to anyone who bought a phone which was later reduced in price. These are electronic gadgets. The price is always going to drop. In my experience, the price match for most retailers is 30 days and you STILL fall outside of this window.
How long do I have to return a phone to Verizon?
within 30 daysYou may return or exchange wireless devices and accessories within 30 days of purchase. A restocking fee of $50 applies to any return or exchange of a wireless device (excluding Hawaii).
What is Verizon wireless return policy?
You may return or exchange wireless devices and accessories purchased from Verizon within 30 days of purchase. Returning merchandise does not terminate your service, so you'll need to contact us if you want to cancel your line. A $50 restocking fee applies to any return or exchange of a wireless device*.
Can you do returns at Verizon?
You can complete a 30-day return or exchange with Verizon if you purchased from: verizon.com or in the My Verizon app. By phone with Verizon Customer Service. A Verizon store.
Can I return Verizon online purchase in store?
The good news is that you will be able to return or exchange the item at anyone of our corporate stores. Click on the link to find the one closest to you Verizon Stores Near Me | Verizon Wireless . Correct Answer!
Can I return a phone if I don't like it?
If you're within this period, no probs. Take your phone in its original packaging with your receipt back to the shop. If you cannot find a returns policy, it's worth trying anyway. Again, take your phone in its original packaging, along with your receipt, back to the store where you bought it and ask.
Can you return a Mobile phone once opened?
Usually, you can return the device and cancel your contract within 14 days for a full refund, or 30 days if the device is faulty. Typically, this applies even if you've opened the package, as long as you haven't damaged the product.
How long do I have to return a phone?
Return your device at any T-Mobile store within 20 days. A restocking fee will be charged for the return. Bring proof of purchase, such as an emailed or printed receipt. Bring the device, USB charging cable, and any accessories you'll need to return.
How do I return my Verizon phone?
You may return or exchange wireless devices and accessories purchased from Verizon within 30 days of purchase. Returning merchandise does not terminate your service, so you'll need to contact us if you want to cancel your line. A $50 restocking fee applies to any return or exchange of a wireless device*.
Can you return an iPhone after opening it?
iPhone/iPad return policy If you are not fully satisfied with your iPhone/iPad purchase, you can return your undamaged iPhone/iPad to the Apple Online Store within 14 calendar days from the time you receive your iPhone(s)/iPad(s) for a refund. A 25% open box fee will be assessed on any opened unit (per unit).
How can I get out of my Verizon contract?
If you cancel while you are under contract, you may be charged an early termination fee. The early termination fee is prorated, which means that as more time passes, you will pay less to terminate the fee. Early termination fees can cost a maximum of $350 and decrease by $15 per month.
Can you return a phone if you don't like it Samsung?
We cannot accept returns or exchanges for final sale items or items not bought directly from Samsung.com or through the Shop Samsung App. Eligible returned items must be received by Samsung within 15 days of receipt by customer (unless purchased under a special promotion that expressly extends the trial use window).
How can I get out of my phone payment plan?
Pay off your phone The quickest and easiest way to cancel a phone contract is to pay off the balance. If you're on a monthly installment plan, the phone is yours once it's paid off and you're typically free to cancel your service.
How long do you have to return a phone?
You can return or exchange a Device or accessory (“Device”) for a refund within 14 days of the purchase or lease date of the original Device.
How can I get out of my Verizon contract?
If you cancel while you are under contract, you may be charged an early termination fee. The early termination fee is prorated, which means that as more time passes, you will pay less to terminate the fee. Early termination fees can cost a maximum of $350 and decrease by $15 per month.
Can you return an iPhone after opening it?
iPhone/iPad return policy If you are not fully satisfied with your iPhone/iPad purchase, you can return your undamaged iPhone/iPad to the Apple Online Store within 14 calendar days from the time you receive your iPhone(s)/iPad(s) for a refund. A 25% open box fee will be assessed on any opened unit (per unit).
Can I return my new iPhone?
For iPhone returns, you may return your undamaged iPhone with its included accessories within 14 days of purchase for a full refund.
How long does Verizon wireless charge for return?
You may return or exchange wireless devices and accessories purchased from Verizon wireless within 30 days of purchase. A restocking fee of $50 applies to any return or exchange of a wireless device (excluding Hawaii). If you purchased your device from a non-Verizon owned retail location (authorized retailer), review that location's return policy ...
How long does it take to get a refund from a credit card?
Purchases made by credit card will be refunded through a credit to your credit card (which may take up to 3 weeks), while purchases made by cash or check will be refunded by check (which may take up to 7 weeks).
Can Verizon Wireless refund a lost return?
Verizon Wireless cannot process any claims, or provide refunds, for lost or missing returns without tracking information. If you have lost your return-shipping label, you can print a new one from My Verizon. FedEx or FedEx SmartPost: Visit fedex.com or call 1.800.GoFedEx (1.800.463.3339)
Does returning merchandise automatically terminate your service?
Returning your merchandise does not automatically terminate your service. To cancel your service, you must contact Customer Service.
How long does it take to return a Verizon wireless device?
Return period —You can return or exchange wireless devices and accessories within 14 days of purchase. Return fee —Verizon charges a $50 restocking fee for all returns and exchanges in all states except for Hawaii. Exchanges for products that the company shipped to you may require additional compensation for the shipping costs.
How to return Verizon phone?
To return your devices to Verizon by mail, follow these steps: Make a copy of the shipping label you got with your order so you can retain it as your proof of shipment in case the package gets lost. Drop off your return to your nearest carrier location. The shipping label contains information about your carrier.
How long does it take for Verizon to refund?
The waiting time for refunds depends on the payment method you used for your Verizon purchase: Credit cards —The company will issue a refund that may take up to three weeks to show on your card statement. Cash or check —Verizon will refund you by check. It may take up to seven weeks for you to receive it.
What to do if Verizon doesn't have a SD card?
Doing a factory reset. Removing any accessories or components you didn’t purchase at Verizon, such as SD cards. After you’ve wiped out all the sensitive information from the device, you can pack it along with all accessories, instructions, and components you initially got with it.
What to do before returning Verizon?
Before making a return to Verizon, you should prepare your devices by: After you’ve wiped out all the sensitive information from the device, you can pack it along with all accessories, instructions, and components you initially got with it.
What does "charge back all promotional value" mean?
Promotional offers —The company will charge back all promotional value if you return or exchange a device you obtained through a promotional offer
Where to drop off return?
Drop off your return to your nearest carrier location. The shipping label contains information about your carrier
Why might I have to send a device to Verizon?
Changed your mind about a purchase during the 30-day return & exchange period.
What to do before packing a phone?
Before packing your device, make sure your battery is working properly. Don't return a damaged or defective battery or phone with one (e.g., a battery that's swollen, leaking or too hot to touch). Ship your device.
Can I print a new shipping label online?
If you lost your shipping label, you may be able to print a new one online. Learn more:
How long does it take to return a Verizon device?
How to return a device or accessory. You may return or exchange wireless devices and accessories purchased from Verizon within 30 days of purchase. Returning merchandise does not terminate your service, so you'll need to contact us if you want to cancel your line.
How to return a Verizon order?
Now, if no label was included or it's been misplaced, log in to your My Verizon account at vzw.com. From the top Account menu under My Devices, select Orders. Look for your recent order, and click to view your order details. Next, select Return. Follow the steps to set up your return and print a prepaid shipping label.
Is there a restocking fee for a returned phone?
There is no restocking fee for returned accessories. Please make sure you have the original device or accessory packaging, shipping carton, and your receipt. Everything has to be in like-new condition, and the original customer receipt must accompany all returns. To be safe, keep a copy of that receipt for your own records.
How to print a return label from Verizon?
How to print a return label from My Verizon 1 Visit My Orders in My Verizon from your computer or mobile device. 2 Find your order and click or tap Return Products. 3 Select the product (s) you would like to return and then proceed through the remaining screens. 4 Print the label and attach it to the shipping box.
Can I use a Verizon shipping label to send back items I bought at a Verizon Authorized Retailer?
No. Items bought from Verizon Authorized Retailers must be returned to those retailers (exception: warranty replacements).
What happens if you don't return your iPhone to Verizon?
Good working condition requires, among other things, that your returned device powers on and off, does not have a cracked screen, has no significant damage as determined by Verizon, and has all password-protected security features (e.g., Find My iPhone) turned off.
Can Verizon early upgrade be terminated?
The early upgrade program and these terms and conditions may be modified or terminated by us at any time. Your upgrade eligibility will be determined in the sole discretion of Verizon. If the early upgrade program is terminated or these terms and conditions are not satisfied, you will remain responsible for the remaining balance due under your original device payment agreement.
