Return Policy
- Due to the nature of our products, we charge a 20% Return Fee on all returns or exchanges in addition to shipping charges both ways.
- You may be asked to dispose or donate any unwanted or damaged product. ...
- In the event that your product arrives damaged during transit and is “refused” delivery, we will replace the product at no charge.
Full Answer
How do I return an article purchased in the Versace online store?
Please contact our Customer Care team on +1-888-721-7219 Every article purchased in the VERSACE Online Store can be returned free of charge. You can return your item for free within 30 days.
Does Versace offer an exchange service?
At present, we do not offer an exchange service. Please return the items back to us and place a new order for the correct item online. Please note, that items purchased from a retail store cannot be exchanged at the Versace Online Store, and vice versa. Any products purchased online may be returned up to 30 days after the date of purchase.
How do I contact Versace customer care?
Please contact our Customer Care team on +1-888-721-7219 We are happy to inform you that we are gradually reopening our boutiques. To maintain the health and safety of our Versace community, we are putting new safety protocols into practice in our retail stores.
Is it safe to receive packages from Versace?
We wish to reassure you that Versace adheres to hygiene and sanitation guidelines and protocols that have been put in place by all local governing organizations. As informed by the WHO (World Health Organization) it is safe to receive packages.
Does Versace have a return policy?
Returns & Refunds. Every article purchased in the VERSACE Online Store can be returned free of charge. You can return your item for free within 30 days. Items must be returned new, unused, and with all labels and garment tags still attached.
Does Versace have lifetime warranty?
Your Versace watch is internationally warranted by Vertime B.V. for a period of 2 years from the date of purchase. You can extend the warranty to four years here. The warranty excludes: The bracelet, battery and glass.
How long does it take Versace to ship?
SHIPPING INFORMATIONDestinationShipping OptionDelivery TimeU.S.UPS Ground Shipping4-7 business daysUPS Second Day Shipping2 business daysUPS Next Day Shipping1 business day
Can you pay monthly at Versace?
Pay for your next purchase at Versace Home in 4 installments over 6 weeks when you check out with Zip, previously Quadpay.
Where did the Versace logo come from?
The Versace logo is the head of Medusa, a Greek mythological figure. The logo came from the floor of ruins in the area of Reggio Calabria that the Versace siblings played in as children. Gianni Versace chose Medusa as the logo because she made people fall in love with her and they had no way back.
How much does it cost to fix Versace sunglasses?
between $39 and $59We can repair and restore any model of Versace eyeglasses or sunglasses. After we repair your Versace glasses, they'll look like new and they'll feel like new! Most eyeglass repairs cost between $39 and $59 plus parts. We carry a wide array of Versace replacement parts in stock so we can fix them immediately.
Does Versace have Black Friday deals?
Versace Black Friday. Versace Black Friday at Giglio.com: take advantage of our sales and offers on all the Versace items and accessories. Black Friday 2021 Versace: shop the items you have always dreamed about and don't miss the Black Friday deals at Giglio.com.
How do I contact Versace?
(888) 721-7219Versace / Customer service
Where is the Versace headquarters?
Milan, ItalyVersace / Headquarters
Does Louis Vuitton pay monthly?
Can You Make Monthly Payments On Louis Vuitton? No. You cannot make monthly payments on Louis Vuitton.
How does Ali pay work?
Alipay is an eWallet app that lets users store debit or credit card details to make online and in-store purchases using their phones. It works as a mobile wallet-based payment method, similar to the likes of Apple Pay. Alipay can be used to make purchases where the merchant has listed Alipay as a valid form of payment.
Does Burberry use Klarna?
The Burberry Gift Card. Union Pay. Klarna (registered customers only). PayPal.
How do you authenticate Versace?
To make sure that you can easily verify the authenticity of Versace items we have developed an online authentication system. You may authenticate each item you have purchased through its product label by tapping the NFC tag with your phone.
How do I contact Versace?
Call or Email Us Our Online Store Customer Service will answer any question you have about our products, orders and deliveries, returns or payments. You can contact us 1-888-721-7219 or via form.
How do you change Versace sunglasses lenses?
1:272:09VERSACE | Runway Shield Sunglasses - YouTubeYouTubeStart of suggested clipEnd of suggested clipSo if you want to switch out the lens. You just pop these guys out slide it off. And then take theMoreSo if you want to switch out the lens. You just pop these guys out slide it off. And then take the other lens. And just slide it back in and it should pop right into place.
Where is the Versace headquarters?
Milan, ItalyVersace / Headquarters
How to contact Versace customer service?
14.1.You have any complaints or if You need any information or assistance in relation to the Site or the purchase procedure, please contact Versace customer service at customer-service@us.versace.com or call +1 888 721 7219, 24 hours a day, 7 days a week. 16. GENERAL.
What is the UPS courier used by Versace?
The Courier used by Versace for US and Canada deliveries is UPS. (iii) Obtain from the Courier a copy of the receipt for the drop-off of the Product and retain it as evidence. For orders delivered within the US the costs for returning the Products to Versace will be borne by Versace.
Does Versace send email confirmation?
After the submission of the order, Versace will send You an email to the address You entered during the purchase procedure to confirm that Versace has received the order and is processing it (the “ Order Confirmation”).
Can you get a refund for a refused shipment?
Shipping charges, duties and taxes are nonrefundable for undeliverable or refused shipments. Upon receipt of the refused delivery, a refund will be issued for the item (s) only. If you are returning a purchase, you may be eligible for a refund of all or a portion of the duties and taxes.
Can Versace cancel an order?
Versace reserves the right, at any time and without notice to You, to correct such Errors, to change or update information, to revoke offers contain ing such Errors and to cancel any order at any time prior to shipment.
Does Versace have warranties?
Versace disclaims all implied warranties and representations of any kind regarding the products, including, without limitation, the implied warranties of merchantability, fitness for a particular purpose and no infringement.
Can you return shoes without a box?
Shoes that are returned without a box, in a damaged box or with marked soles will not be accepted. Returns will not be offered for fragrances. Briefs, swimming costumes and bikini bottoms should be tried on over underwear, without removing the protective adhesive strip.
Can you return a Versace item?
Every article purchased in the VERSACE Online Store can be returned free of charge.#N#You can return your item for free within 30 days.#N#Items must be returned new, unused, and with all labels and garment tags still attached.#N#Returns that are damaged, stained, washed or altered will not be accepted and will be sent back to the customer.#N#Where provided, any designer packaging such as authenticity cards, dust bags and leather tags should be included with your return. Items should be returned in their original packaging to ensure they are adequately protected in transit.#N#All shoes must be tried on a carpeted surface until you are certain you are keeping them. Shoes should be returned unmarked and in their original, undamaged shoe box as this is considered part of the product. Shoes that are returned without a box, in a damaged box or with marked soles will not be accepted.#N#Returns will not be offered for fragrances.#N#Briefs, swimming costumes and bikini bottoms should be tried on over underwear, without removing the protective adhesive strip. Stockings, socks and tights may be only be returned if the package has not been opened.#N#Returns will not be offered for earrings for hygienic reasons.#N#Being made-to-order, we can not accept returns of personalised items.#N#Returns that do not comply with these regulations will not be accepted.
Does Versace offer free shipping?
Yes. As of -, Versace does offer free shipping policies. View the discussion thread for more details.
Does Versace offer free returns & exchanges?
Yes. As of August 8, 2021, Versace does offer free return policies. View the discussion thread for more details.
Does Versace offer international shipping?
No. Based on our last check on August 8, 2021, Versace was not offering international shipping policies. Check the full discussion for updated information.
Does Versace offer curbside pickup?
No. Based on our last check on August 8, 2021, Versace was not offering in-store pickup. Check the full discussion for updated information.
How long is Versace watch warranty?
VERSACE WATCHES WARRANTY EXTENSION. Your Versace watch is internationally warranted by Vertime B.V. for a period of 2 years from the date of purchase.
How many characters can you put in Versace bathrobe?
Your favorite Versace bathrobes can now be customised to your liking. You can choose up to 9 characters to be hand-sewn into your bathrobe. Versace reserves the right not to produce personalisations including terms that are derogatory, discriminatory, offensive or infringe on existing trademarks.
What happens when you send a PayPal payment back?
In case of payment through PayPal, the amount will be charged the day of the order. When sending goods back, the amount will be credited back to your bank or PayPal account. When sending goods back, the amount will be credited back to your original method of payment. PAYMENT SECURITY.
Does Versace charge taxes?
U.S. For orders shipped to a U.S. delivery address, Versace charges state and local taxes on online transactions, as required by applicable law.
Is Versace in stock?
All items that you can see in the Versace Online Store are in stock, however, single sizes and/or colors can already be sold out as we only stock only an exclusive amount of items.
Does Versace charge sales tax on goods shipped to Kentucky?
Important sales tax information for goods shipped to Kentucky, Oklahoma, South Carolina, South Dakota and Vermont. Please note that Versace is not obligated to, and does not, collect sales tax on any goods shipped to the states of Kentucky, Oklahoma, South Carolina, South Dakota and Vermont (the “Exempt States").
