To return Gucci merchandise, you must meet the following requirements:
- All item (s) must be as they were at the moment of purchase—unworn, unused, and unaltered. ...
- Opened beauty products are not eligible for a return
- Jewelry, ready-to-wear items, sunglasses, and watches must be shipped with a return tag. If the tag breaks, they are no longer returnable
- Made to order and customized items cannot be returned
Is Gucci outlet online store authentic?
We are doing factory outlet via internet, We purchase the products directly from the factory without any step in between and we have a great many of suppliers through out the world, that is why we can offer you the product at a cheap price. No sales tax! There is no sales tax on our website.
How to get a job at the Gucci store?
- "Innovative + High Values"
- "No empathy"
- "Not so bad"
- "More drama within store than the runway shows."
- "Overall good place to work"
- "Excellent Company that treats employees well"
- "Good...never great"
- "Great!"
- "Gucci Discrimenatory Practices"
- "Beware this is a terrible place to work!"
How many stores does Gucci have in the US?
Gucci has 15,392 employees across 4 locations and $7.44 B in annual revenue in FY 2020. See insights on Gucci including office locations, competitors, revenue, financials, executives, subsidiaries and more at Craft.
Where can I buy Gucci?
The Hot Wheels x Gucci Cadillac Seville will go on sale October 18 on the Mattel Creations website and at a select number of the fashion house’s stores, including locations in New York, London, Milan, Seoul and Tokyo. The commemorative model will be limited to just 5,000 units and cost $120.
See more
How is Gucci ensuring both clients and employees are safe in Gucci locations?
At Gucci, our top priority is the health and well-being of our clients, teams and communities, and we have been closely monitoring the latest devel...
Will COVID-19 impact my return?
At Gucci, our top priority is the health and well-being of our clients, teams and communities, and we have been closely monitoring the latest devel...
Don't want to wait in line while visiting a store?
Will I have to wait in a line while visiting your store? Gucci may have to limit the number of people in our store to ensure social distancing i...
Which stores have re-opened?
For the latest information on store hours and services, please at this link to prepare your visit.
How is Gucci ensuring that its reopened stores will be safe, and customers will not be exposing themselves by interacting with Gucci employees?
For each reopened store, we will be following strict safety protocols to ensure we continue to help fight the spread of the virus. All Gucci employ...
Why aren’t all Gucci stores reopened? When will others reopen?
We have reopened stores at locations where we have determined, along with local government officials, that it is safe to do so. We will continue to...
How does Covid-19 impact my repair and care service?
The majority of our boutiques are now open to the public and ready to accept your service requests in-store. Please note that we are experiencing l...
Does Gucci offer any contactless mobile payment options?
Gucci locations will continue to accept contactless mobile payments.
How is Gucci ensuring both clients and employees are safe in Gucci locations?
At Gucci, our top priority is the health and well-being of our clients, teams, and communities, and we continue to monitor the latest developments...
Can I return to a Gucci Outlet?
Gucci’s return policy states that you can make certain returns to stores in-person, regardless of the location. However, you cannot return Gucci products to Gucci outlets. Also, note that in-person returns of Gucci products must take place within the United States.
Can you return an online purchase to the store?
The good news is that Gucci does accept returns for products purchased online. You can actually return online purchases to any Gucci store. If you can’t get to a Gucci store, however, you can also return online purchases by mailing them to the return address listed on the shipping label the product came to you in.
How strict is the Gucci return policy?
Since Gucci takes care to clearly state its return policy and its terms online, the policy is fairly strict and final. Gucci enforces all rules regarding return time frames, tag policy, and packaging policy enforced when it comes to returns.
Can I return my Gucci products after 30 days?
The general time frame for Gucci returns is 30 days. You must meet the return terms and conditions, as outlined in the next section, and return within 30 days from the original date of delivery. When it comes to Gucci beauty products, however, you only have 10 days from the original date of delivery to make your returns.
Are there return exceptions?
There are several actions that will result in Gucci not accepting a return, including:
Does Gucci have free returns?
Free returns are essentially a type of return where the seller pays for the cost of returning via mail. Gucci does offer free, prepaid shipping labels with online orders so that you can return your products without having to pay for shipping costs.
How long do Gucci refunds take?
If you attempt to get a refund on a return, note that mail-in returns won’t get processed until about 7-10 days after there is a receipt. At that point, you’ll receive a confirmation via email.
Covid-19 Inquiries
At Gucci, our top priority is the health and well-being of our clients, teams and communities, and we have been closely monitoring the latest developments with the novel coronavirus (COVID-19).
STORE CURBSIDE PICKUP
Our Client Service Advisors are available to guide you through the process of placing a remote order and arranging for curbside pickup service.
Product Information
Gucci.com offers products across all categories, including handbags, accessories, shoes, jewelry, décor, makeup and ready-to-wear. You can shop by runway look or discover our special capsule collections. Custom Made to Order and personalized items are also available.
Shipping & Delivery
Holiday shipping, if you place your order by December 20 you will receive your item by December 24.
Returns & Exchanges
Returns may be made by mail or in store. The return window for online purchases is 30 days (10 days in the case of beauty items) from the date of delivery. You may return items by selecting "Return this Item" from your MY GUCCI account under order details, through your delivery confirmation email or by contacting a Client Advisor.
Gifts
Gucci offers its own digital gifting experience in partnership with 4Gift. 4Gift is a digital gifting service that allows you to select and schedule a digital gift experience on the Gucci website and send the gift instantly or plan it in advance.
Care & Repair
Gucci products are made with carefully selected materials and should be handled with care for longer product life. Each item will ship with an insert that details suggested care information. Ready-to-wear feature an interior tag with care instructions. For more information or assistance, please Contact Us.
Returning Online Purchases By Mail
To return items purchased online via mail, you have to take the following steps:
How to Return In-Store Purchases?
You can return your product (s) in-store. But it should meet certain requirements.
How Long Does The Refund Process Take?
If you ship your item (s) to Gucci’s warehouse, your refund should be processed in 7–10 days from the receipt of your return. You will get a notification via email confirming that your account is been credited with the refund.
Conclusion
This was all about the Gucci Return and Exchange Policy. We hope that it was helpful in knowing about the returns and refunds. According to our research, we have tried to include all the relevant information related to this topic. However, if you feel that we have missed out on any important point, do let us know in the comments below.
Does Gucci offer free shipping?
Yes. As of -, Gucci does offer free shipping policies. View the discussion thread for more details.
Does Gucci offer free returns & exchanges?
Yes. As of February 8, 2022, Gucci does offer free return policies. View the discussion thread for more details.
Does Gucci offer international shipping?
Yes. As of February 8, 2022, Gucci does offer international shipping policies. View the discussion thread for more details.
Does Gucci offer curbside pickup?
Yes. As of February 8, 2022, Gucci does offer in-store pickup. View the discussion thread for more details.
Terms of Sales
General Conditions of Sale Updated to October 2021 1. General provisions 2. Identification of the vendor 3. Information on Products and their availability 4. Price 5. Execution of the contract 6. Method of payment 7. Transport and delivery 8. Shipping and delivery confirmation 9. Wrapping or packaging 10. Returns 11. Personalized Products 12.
California Disclosures
The California Transparency in Supply Chains Act of 2010 (SB 657) requires California businesses to disclose their efforts to address the issues of slavery and human trafficking, thereby allowing consumers to make better, more-informed choices regarding the products they buy and the companies they choose to support.
COVID-19 FAQ
At Gucci, our top priority is the health and well-being of our clients, teams and communities, and we have been closely monitoring the latest developments with the novel coronavirus (COVID-19).
Product Information
Gucci.com offers products across all categories, including handbags, accessories, shoes, jewelry, décor, makeup and ready-to-wear. You can shop by runway look or discover our special capsule collections. Custom Made to Order and personalized items are also available.
Shipping & Delivery
For items available for immediate purchase (for other availabilities see here ), you may select from the following shipping services:
Returns & Exchanges
Returns and exchanges may be made within 30 days from the date of delivery by returning your item by carrier to the address on the return shipping label or to a Gucci store listed at this link .
Gifts
During your online checkout, you will have the option to include a personalized gift message and exclude the price from the order invoice. All Gucci.com orders come with complimentary gift wrap.
Care and Repair
Gucci provides after sales services for products purchased from Gucci.com, Gucci stores and authorized Gucci retailers.
Sustainability
Adopting a holistic worldview, we are committed to reducing our environmental impact and helping to protect nature by developing eco-friendly sourcing solutions, low-impact materials, ways of manufacturing and circular innovations, while supporting people’s rights and championing inclusivity and respect.
