Return-Policy.org

what is pacsun's return policy

by Liana Moen Published 2 years ago Updated 1 year ago
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To return PacSun’s items, follow the steps below:

  • You should check for a nearby Pacsun’s store before continuing on your way back.
  • Don’t forget to bring the receipt and the credit card used to make the purchase.
  • Bring the invoice slip and the items to be returned to the reception desk.
  • If everything is in order, store employees will check your order and direct you to return it.

More items...

You can return in-store purchases to any PacSun store within 30 days. You cannot return in-store purchases via mail.

Full Answer

How long does PacSun take to refund?

If you are not able to return the product within 30 days, Pacsun Returns gives you the option of returning the product after 30 days. But there is a Catch, as you will not be refunded to the original mode of payment and refund will be in form of e-gift card.

Can I Return my PacSun products for merchandise credit?

You can return your PacSun products for merchandise credit as long as they weren’t considered markdown at the time of purchase. The credit will equal the item’s lowest selling price. To return your PacSun products without a receipt, you have to provide the following:

What is the exchange policy at PacSun?

Pacsun Exchange Policy Pacsun does not offer exchanges for any of its products as its fashion and products change very quickly. You will have to return the product altogether.

What is the return policy for items that have been purchased?

Items MUST be returned in the condition that you received them (i.e., items that are New with Tags must have original tags attached, clothing must not be worn or washed, etc.). Original shipping charge for returned items will not be refunded.

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What is PacSun's online return policy?

You can return online orders in any of our stores; just bring the invoice included in your package and the credit card used to pay for your online purchase. Please note for returns made after 30 days, the refund will be issued to a merchandise return card, redeemable online and in-store.

Does PacSun give full refunds?

▪️ Returns accompanied by an original receipt within 30 days of purchase will be refunded based on the original form of payment. ▪️ Returns made after 30 days from the date of purchase will be credited for the price paid for the item in form of merchandise credit or exchange.

Can you return clothes after 30 days?

Under the Consumer Rights Act, you have the right to return something within 30 days and get all of your money back if it's faulty, not as described, or unfit for purpose.

Why is my PacSun order not eligible for return?

PacSun orders you paid using PayPal, Venmo, or Afterpay aren't eligible for in-store returns—you will have to return your items by mail.

Can I return jeans without tags PacSun?

Exchanges that do not have the tags attached can only be exchanged for the current selling price or the returned item. Any items returned after 60 days or more after purchase date will be credited for the price paid either in the form of a merchandise credit or merchandise exchange.

How long after purchase can I return goods?

between 28-30 daysIf a retailer does have a returns policy, then you'll usually have between 28-30 days to return an item and get a refund or exchange.

How long do you have to return an item?

Most sellers give instructions on how to return items, and often include returns labels with your order. You usually have 14 days to return the item after telling the seller - check your terms and conditions for how long you have.

Can a retailer refuse a refund?

For products bought in a shop, you do not have a legal right to a refund because you change your mind. If you bought the goods online, in most cases, you have 14 days to change your mind and get a full refund. Read more about shopping and shopping online.

What happens when Pacsun cancels your order?

Unfortunately, once you have placed your order it cannot be changed or cancelled. This is because our team picks and packs your order right away, and wraps all the orders together on pallets which are sealed for shipment regardless of when they actually ship. Please note that pre-orders are an exception.

Why does Pacsun take so long to ship?

With the impact that COVID-19 has had on shipping companies, please note that it may take longer than usual to receive your order. We will be sending you an e-mail with tracking information once your order has been shipped. Thank you for your patience and understanding.

How long does Pacsun take to ship during Covid 19?

Available to domestic U.S. Delivers in 1 business day or less.

Is Pacsun real?

PACSUN has a consumer rating of 2.1 stars from 275 reviews indicating that most customers are generally dissatisfied with their purchases. Consumers complaining about PACSUN most frequently mention customer service, black friday and tracking number problems. PACSUN ranks 204th among General Apparel sites.

How long does it take to get a refund from Pacsun?

PacSun products are eligible for returns within 60 days of purchase. For the company to issue a full refund to your original payment method, return the product within 30 days of purchase.

How long does it take for Pacsun to process a return?

PacSun takes up to 20 days from receiving your items to process your return request sent by mail. The company processes in-store returns immediately. If PacSun accepts your request, it will issue a refund immediately and notify you about it via email.

How to contact Pacsun customer support?

to 5 p.m. by dialing 877-372-2786. Email —Send an email using the Contact Us page. Live chat —Click on the chatbox icon in the lower right corner of the homepage.

Can you return Pacsun merchandise?

You can return your PacSun products for merchandise credit as long as they weren’t considered markdown at the time of purchase. The credit will equal the item’s lowest selling price.

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